Freight forwarding occupations Work, Jobs in Heaton Moor, Gtm (with Salaries)

Customer Service Operator
Europa Worldwide Group —Salford Quays
- £28,931 - £32,403 a year
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Annual leave
Quick apply
Freight Forwarder
VECTOR FREIGHT LIMITED —Bredbury
- £26,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
14d
Manager, Carrier Management, GBIE
CHEP —Manchester
- Full-time
- Hybrid work
- IT
- Leadership
- Employee assistance programme
Customs Clearance Clerk - Shift position
cargo-partner —Manchester
- Weekend availability
- Hybrid work
- Microsoft Office
- Organisational skills
- Computer skills
- Free parking
Quick apply
13h
Customer Service and Sales Assistant
Morevans LTD —Ashton-Under-Lyne
- £27,000 - £35,000 a year
- Full-time
- Customer service
- English
- In-person
Quick apply
Import Coordinator
Unsworth —Manchester
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
8d
Airfreight Import Operator
DHL —Manchester
- Full-time
- Continuous improvement
- Communication skills
- Employee assistance programme
Customs Entry Clerk
KLN Freight (UK) Limited —Trafford
- From £25,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health & wellbeing programme
- Life insurance
Quick apply
OFR Operations Agent - export Manchester
DHL —Manchester
- Full-time
- Customer service
- English
- Continuous improvement
- Employee assistance programme
Operations Assistant
DSV —Manchester
- Full-time
- IT
- Communication skills
- Annual leave
3d
Sales Executive
Alpi UK Limited —Manchester Central
- £36,000 - £40,000 a year
- Full-time
- Microsoft Excel
- Sales
- Presentation skills
- Free parking
- Store discount
Quick apply
14h
Operations Specialist III, Aerospace & Defense (UK)
Airspace —Manchester
- £48,000 - £61,000 a year
- Remote
Quick apply
Ocean Freight Manager
DHL —Manchester
- Full-time
- Continuous improvement
- Leadership
- Employee assistance programme
Nightshift Customs Administrator
Expeditors —Stretford
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
Operations Specialist I, High-Tech (UK)
Airspace —Manchester
- £31,000 - £39,000 a year
- Remote
- Communication skills
Quick apply
Import/ Export Specialist
AVK —Haydock
- Full-time
- Communication skills
- Annual leave
Quick apply
Internal sales
Rhenus SE & Co. KG —Manchester
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee assistance programme
Customs Operator
Irish Freight Solutions —Bolton
- £23,000 - £28,000 a year
- Full-time
- Customer service
- Communication skills
Quick apply
Export Coordinator
Univar Europe Ltd. —Cadishead
- Hybrid work
- English
- Business
1d
Customer Solutions Apprentice
Rhenus SE & Co. KG —Manchester
- Full-time
- Microsoft Excel
- Customer service
- IT
- Free parking
- Employee assistance programme

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Customer Service Operator

Europa Worldwide Group -
Salford Quays

Quick apply

Job details

Permanent | Full-time
£28,931 - £32,403 a year

Benefits

Free parking
Annual leave
Referral programme
On-site parking

Qualifications

Sales
Customer service
Administrative experience
Time management
Office experience

Full job description

Job Description:

Who are we?

Europa Worldwide Group is an ambitious and independently owned logistics business. We operate across three divisions - Europa Road, Europa Air & Sea, and Europa Warehouse – and our continued success has earned us a place in The Sunday Times Top Track 250 for three consecutive years.

With 15 sales offices across the UK and Ireland, plus a strong and expanding international footprint in Europe, and countries such as, Hong Kong, China, India, and Dubai, we’re investing heavily in our people, our infrastructure, and our future.

If you’re looking to be part of a forward-thinking organisation where your contribution genuinely makes an impact, Europa is a place where you can grow and thrive.

Position Summary:

To build, manage and maintain relationships with customers as directed by the customer service manager. Manage the day-to-day operations of the customers in your portfolio ensuring agreed service levels and financial targets are met.

This is where you come in:

We are currently looking for a Customer Service Operator to join our Europa team. You will need a good telephone manner and experienced managing a busy inbox. Ideally come from a freight background and be able to proactively deal with situations & problem solve.

Our Ideal Person:

Strong, confident personality with administrative and/or customer service background.
Time management skills are essential as are communication (face-to-face and over the phone) skills.
The ability to prioritise and to work under pressure of workload and within a targeted environment.
A good head for numbers is required.
Commercial Office experience preferred.
Excellent communicator and dedication to excellent customer service
A desire to improve the Gross profit margins.

In this role, you will:

Be the first point of contact for all matters related to your assigned portfolio of customers.
Work with key internal stakeholders such as operations and customs supervisor to obtain delivery status updates for your portfolio of customers within a timely manner.
Be responsible to communicate Providing updates for customers through either phone or email facet.
Manage the customer service cycle from start to finish ensuring that key information required to prepare quotes and process consignments are compliant with HMRC customs.
Provide a variety of quotes to your customer to best service their requirements in an ever-changing scenario.
Be responsible for ensuring credit limits are managed to an appropriate level and payments and debt is recovered.
Be responsible to ensure that make sure the commodity codes and invoices are correct and processed for dispatched.
Ensure that the commodity codes and invoices are correct and processed for dispatched.
Ensure that problematic tasks that are held for any reason are rectified in a timely manner.
Be proactive in approaching and engaging with existing customers to generate income
Support the Customer Service Manager with statistics that highlights customer performance and trends via the Customer Service Database Leonardo.
Respond in a timely manner to problem or concerns from customers within the required turnaround time.
Undertake any other duties as requested by their line manager, commensurate with the role.
Ensure you comply and follow our company values, which we refer to as ‘Our Approach to Business’

What you can expect from us:

Excellent salary package between £28,931.00k - £32,403.00k depending on experience.
Free Car Parking.
25 days annual leave, plus all UK bank holidays.
Enhanced Maternity / Paternity & Adoption pay.
Employee Wellbeing Programme.
Referral Bonus Scheme.
Charity 50-50 & Long service awards.
A fantastic working culture which promotes excellent work/life balance.

Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations.

Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

“Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Talent Team. Please do not submit speculative CV’S. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner”

Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks.

Pay: £28,931.00-£32,403.00 per year

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

freight forwarding occupations jobs in heaton moor, gtm

Customer Service Operator

Freight Forwarder

Manager, Carrier Management, GBIE

Customs Clearance Clerk - Shift position

Customer Service and Sales Assistant

Import Coordinator

Airfreight Import Operator

Customs Entry Clerk

OFR Operations Agent - export Manchester

Operations Assistant

Sales Executive

Operations Specialist III, Aerospace & Defense (UK)

Ocean Freight Manager

Nightshift Customs Administrator

Operations Specialist I, High-Tech (UK)

Import/ Export Specialist

Internal sales

Customs Operator

Export Coordinator

Customer Solutions Apprentice

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