Housing officer Work, Jobs in Heckfield, Ham (with Salaries)

Resident Liaison Officer
Milestone West —Basingstoke
- £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
Housing Officer
Rushmoor Borough Council —Farnborough
- £40,777 - £47,181 a year
- Call to connect
- Hybrid work
- Negotiation
11d
Maintenance Officer
YMCA Fairthorne Group —Basingstoke
- £26,500 a year
- Full-time
- Computer literacy
- Maintenance
- Programmable logic controllers
- Health & wellbeing programme
- Employee assistance programme
Quick apply
Service Improvement Officer (Housing)
Runnymede —Addlestone
- £41,499 - £52,482 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
22h
Property Compliance Intelligence Officer
Aster Group —Andover
- £37,677 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Continuous improvement
- Employee assistance programme
10d
Customer Liaison Officer (12m FTC)
SettleParadigm —High Wycombe
- £35,809 a year
- Full-time
- Hybrid work
- Customer service
- Travel
- Communication skills
- Free parking
Quick apply
10h
Security Officer - 6 month fixed term
The Westgrove Group —Basingstoke
- £13.99 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Annual leave
Quick apply
17h
Support Officer
A2Dominion Group —Reading
- £25,526 - £26,869 a year
- Organisational skills
- IT
- Employee discount
Quick apply
6d
Housing Assistant
Pinnacle Group —High Wycombe
- £26,227.50 a year
- Monday to Friday
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
Quick apply
13d
Housing Income Recovery Officer
Reading Borough Council —Reading
- £32,061 - £36,363 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
Housing Allocations Officer
Runnymede —Addlestone
- £30,646 - £37,589 a year
- Hybrid work
- Microsoft Office
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
6d
Housing Engagement and Inclusion Officer
Runnymede —Addlestone
- £27,946 - £50,480 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Office
- Free parking
- Annual leave
22h
Housing & Support Officer
Transform Housing & Support —Farnham
- £28,000 a year
- Full-time
- Microsoft Outlook
- No experience needed
- Annual leave
5d
Resident Liaison Officer
Wates —Winchester
- Customer service
- Communication skills
7d
Field Agent
High Court Enforcement Group —Maidenhead
- £28,419.56 - £32,000.00 a year
- Weekend availability
- No experience needed
- Travel
- Leadership
- Annual leave
- Flexible schedule
Quick apply
5d
Supported Housing Officer
Launchpad —Reading
- £25,373 a year
- Full-time
- Microsoft Outlook
- University
- Annual leave
4d
Planned Works Support Officer
Guildford Borough Council —Guildford
- £33,940 - £37,983 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
4d
Facilities Administrator
Hampshire Hospitals NHS Foundation Trust —Winchester
- £25,760 - £27,476 a year
- Full-time
- Microsoft Outlook
- Hospital
- Administrative experience
7d
Senior Technical Officer
Hertfordshire County Council —Farnham
- £48,226 - £53,460 a year
- Hybrid work
- English
- Driving
- Contracts
12d
Contract Liaison Officer
Novus Property Solutions Ltd —Basingstoke
- Full-time
- Microsoft Office
- Contracts
- IT
- Employee discount
Quick apply
7d

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Resident Liaison Officer

Milestone West
Basingstoke

Quick apply

Job details

Permanent | Full-time
£32,000 a year
6 days ago

Benefits

Company pension
Company events

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
Computer literacy
Driving

Full job description

Summary of Role:

Based in Basingstoke but covering the Wiltshire / Berkshire / Oxfordshire areas.

You will be required to engage, build, and maintain excellent professional relationships with the residents and clients to optimise our service and reputation. To ensure that any complaints and issues are resolved effectively and efficiently. To drive continuous improvement in relation to the service we provide during the work programme.

Responsible for ensuring that a professional and effective liaison service is delivered to Milestone customers. You will be site-based acting as the first point of contact for residents. To also act as the vital link between Milestone and the resident and be accountable for all aspects of communication with residents before, during and completion of the improvement works.

Key Tasks:

· Make initial contact with Residents

· Visit Residents with relevant choices and ensure all resident choices are input onto our system

· Collect and collate Resident information (profiles and choices) and input onto our system

· Undertake conditions survey of properties prior to works being undertaken and input onto

Our system

· Build good working relationship between Client and Residents

· Arrange access for Design team and supply chain partners

· Prepare and issue notification letters to the Residents in accordance with “Better Letters” and input

onto our system

· To assist in the production and distribution to all residents of Resident Consultation meeting minutes

· Ensure and maintain a safe environment for Residents

· Check and ensure essential services are available at the end of working day

· Communicate with Residents throughout works programme

· Maintain an up-to-date register of Residents where visits should not be made alone

· To respond to verbal and written enquiries. Manage and maintain the Resident Complaint File, and to

ensure all enquiries /complaints are dealt with in a reasonable agreed timeframe to the satisfaction of

the resident

· Provide ideas for improvement to the contracts or site manager to review

· Assist in the production of Residents’ Newsletters

· Attend Residents’ evening, daytime meetings as and when required and provide minutes

· Assist in the organising of Residents’ Open Day

· Manage and maintain Residents’ Respite Facility

· Prepare information for inclusion in the site monthly report

· Liaise with Haringey project manager and site manager of Practical Completion · To assist, alongside the Tenant Resident Association representatives, the Leaseholders invite to the Practical completion meeting · Carry out Resident Satisfaction Survey, and coordinate Residents’ Handover Pack

Skills / Attributes:

Excellent customer service skills
Some experience in QHSE Standards.
Knowledge to support the Social Housing industry.
Previous experience of working to fast paced programs.
Proficient in Excel, Word, Outlook.
Be a good team player & manage time efficiently.
Full driving licence required - Van and Fuel Card Provided

Relevant Job Experience:

Computer literate with a good knowledge of Microsoft Excel, Word, Outlook
Knowledge of fast paced programmes

Special Conditions:

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the company to reflect changes in the post holders role and/or needs of the business.

Job Types: Full-time, Permanent

Pay: £32,000.00 per year

Benefits:

Company events
Company pension

Application question(s):

Do you have experience in Social Housing?
Do you have a full UK driving licence?
Are you IT literate?

Work Location: In person

Quick apply

Refine Your Search

housing officer jobs in heckfield, ham

Resident Liaison Officer

Housing Officer

Maintenance Officer

Service Improvement Officer (Housing)

Property Compliance Intelligence Officer

Customer Liaison Officer (12m FTC)

Security Officer - 6 month fixed term

Support Officer

Housing Assistant

Housing Income Recovery Officer

Housing Allocations Officer

Housing Engagement and Inclusion Officer

Housing & Support Officer

Resident Liaison Officer

Field Agent

Supported Housing Officer

Planned Works Support Officer

Facilities Administrator

Senior Technical Officer

Contract Liaison Officer

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