Operations Resourcing and Capacity Manager
Quilter —Southampton
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
6d
Service Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £28,571 - £38,171 a year
- Overtime
- In-person
- Communication skills
- Mechanical knowledge
- Health & wellbeing programme
- Annual leave
Quick apply
7d
Digital Impact Leader
Youth Options —Eastleigh
- £32,448 - £34,476 a year
- Part-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Deputy General Manager
Cams Hall Estate Golf and Country Club —Fareham
- £36,000 - £40,000 a year
- Weekend availability
- Customer service
- Team management
- Guest services
- Free parking
- Employee assistance programme
Client Care Lead - Home Care
Right at Home Solent & Southampton —Fareham
- Organisational skills
- Leadership
- Communication skills
Quick apply
Dual Site General Manager
Dometic —Chichester
- £80,000 - £90,000 a year
- Full-time
- Sales
- Customer service
- Engineering
- Free parking
- Employee discount
Quick apply
Senior Rehabilitation Case Manager - Salisbury
Proclaim Care Limited —Salisbury
- £52,000 - £55,000 a year
- Full-time
- Continuous improvement
- Case management
- Travel
- Annual leave
- Work from home
Health and Safety Consultant / Advisor
Osprey Solent —Fareham
- £30,000 - £36,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
2d
Bed Manger - Child Health
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- 12 hour shift
- Time management
- Annual leave
- Employee discount
1d
Product File Assistant
APP Wholesale Ltd —Waterlooville
- Part-time
- Hybrid work
- Data entry
- Organisational skills
- Communication skills
Quick apply
Regional Operations Manager
Evri —Southampton
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
8d
Quality and Ops Lead - Respite
Southampton City Council —Southampton
- £41,771 - £46,141 a year
- Full-time
- Team management
- Organisational skills
- Leadership
- Employee assistance programme
- Employee discount
7d
Resource Manager
Roke —Romsey
- Full-time
- Data analysis skills
- Recruiting
- Organisational skills
Senior Manager Third Party Commercial Management
SubCom —Romsey
- Full-time
- Remote
- Engineering
- Analysis skills
- Bachelor's degree
- Annual leave
- Sick pay
Quick apply
Devolution Transition Programme Manager HIWFRS624855
Hampshire & Isle of Wight Fire and Rescue Authority —Eastleigh
- Temporary
- Hybrid work
- Travel
- Budgeting
- Leadership
- Employee discount
1d
Health Insights Enquiry Line - Team Manager
Office for National Statistics —Fareham
- £28,138 a year
- Part-time
- Hybrid work
- Presentation skills
- Organisational skills
- Training & development
10d
Senior Administrative Officer
Wiltshire Council —Salisbury
- £27,254 - £28,598 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
13h
Resource Manager
Roke Manor Research Limited —Romsey
- Data analysis skills
- Recruiting
- Organisational skills
Hotel Manager
Premier Inn —Salisbury
- £38,750 - £40,750 a year
- Full-time
- Bar
- Hotel
- Leadership
- Annual leave
- Employee discount
Quick apply
10d
Bed Manager - Neurosciences
University Hospital Southampton NHS Foundation Trust —Southampton
- £28,392 - £31,157 a year
- Full-time
- Communication skills
- Hospital experience
- Time management
- Annual leave
- Employee discount
7d

I want to receive the latest job alerts for capacity manager in hedge end, ham

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Operations Resourcing and Capacity Manager

Quilter -
Southampton

Apply Now

Job details

Full-time
6 days ago

Benefits

Company pension

Qualifications

Resource allocation planning
Stakeholder collaboration
Stakeholder liaison
Scenario modelling
Analysis skills
Continuous improvement
Operational strategy development
Multidisciplinary collaboration
Leadership
Communication skills

Full job description

Fixed Term Contract Duration - 10 Months

About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.

Quilter oversees £157.4 billion in customer investments (as of August 2026). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

About the Role

Level: 4

Department: Operations

Location: Southampton, United Kingdom

Contract: Fixed Term Contract

Contract Length: 12 months

Regulated/Non-Regulated: Non-Regulated

Lead the strategic and operational planning for capacity and resource management across Quilter Operations. This role ensures proactive scenario planning for external impacts (market, economic, environmental) and works with the Ops change and readiness teams to assess incoming business change to determine resource requirements, absorption capability, and benefit realization opportunities against a robust data model utilising active ops. The role is critical to delivering best-in-class service through effective demand management and resource optimization.

Key Responsibilities:

Strategic Planning

Develop and maintain a capacity and resource planning framework for short, medium, and long-term horizons for all Operations teams
Productivity management - working with Team Managers and using Active ops to drive high productivity teams
Conduct scenario planning for external factors (market volatility, economic shifts, regulatory changes) impacting operational demand.
Partner with Operations Change and Readiness Teams to assess impact of business initiatives and determine resource absorption or additional needs.

Operational Oversight

Manage a team of Flow Leaders responsible for planning and resource allocation across all operational teams.
Oversee the Surge Team, a flexible resource pool deployed reactively to address unforeseen challenges.
Utilize ActiveOps as the primary tool for forecasting, planning, and performance tracking.

Collaboration & Governance

Work closely with operational run teams to align capacity plans with service delivery goals.
Provide insight and recommendations to senior leadership on resource optimization and operational resilience.
Ensure compliance with internal governance and regulatory standards in planning processes.

Continuous Improvement

Identify opportunities to streamline processes and improve resource flexibility.
Drive initiatives to enhance forecasting accuracy and responsiveness to demand fluctuations.
Utilise RCA to understand where there are misalignments between demand and supply forecast vs actuals.

Key Outcomes

Optimized resource allocation across all operational teams, including productivity improvement where possible
Proactive mitigation of external impacts on service delivery.
Improved agility and resilience through surge capability.
Enhanced customer experience through consistent service levels.

About You

Proven experience in capacity planning, resource management, and operational strategy within financial services or similar regulated environments.
Strong analytical and scenario planning skills.
Must be proficient in workforce management tools, specifically ActiveOps.
Leadership experience managing multi-disciplinary teams.
Excellent stakeholder engagement and communication skills.

#LI-FD1

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Healthcare Cash Plan: Jersey employees only.

Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits.

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Apply Now

Refine Your Search

capacity manager jobs in hedge end, ham

Operations Resourcing and Capacity Manager

Service Advisor- Harwoods Southampton Audi

Digital Impact Leader

Deputy General Manager

Client Care Lead - Home Care

Dual Site General Manager

Senior Rehabilitation Case Manager - Salisbury

Health and Safety Consultant / Advisor

Bed Manger - Child Health

Product File Assistant

Regional Operations Manager

Quality and Ops Lead - Respite

Resource Manager

Senior Manager Third Party Commercial Management

Devolution Transition Programme Manager HIWFRS624855

Health Insights Enquiry Line - Team Manager

Senior Administrative Officer

Resource Manager

Hotel Manager

Bed Manager - Neurosciences

I want to receive the latest job alerts for capacity manager in hedge end, ham

Explore jobs in more locations

About the Business

About the Role

About You

Jobseeker tools

Employer Tools

Browse

Stay Connected