Ecommerce coordinator Work, Jobs in Hemel Hempstead, Eng (with Salaries)

Field Service Coordinator
InPost UK —Hemel Hempstead
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- IT
- Annual leave
Quick apply
Performance Marketing Coordinator EMEA
Belkin —Hemel Hempstead
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
Senior Digital Operations Coordinator
Michael Kors —London
- £36,000 - £48,000 a year
- Full-time
- Management
- Customer service
- Data analysis skills
12d
MARKETING COORDINATOR, GB & IRELAND
Flying Tiger Copenhagen —London
- Social media management
- Organisational skills
Digital Operations Coordinator EMEA
Michael Kors —London
- £32,000 - £40,000 a year
- Full-time
- Customer service
- Data analysis skills
- Analysis skills
12d
Ecommerce Content Coordinator
Clarins —London
- Full-time
- Computer literacy
- Salesforce
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Online Trading Coordinator - Sweaty Betty London, England
Wolverine Worldwide —London
- Microsoft Excel
- Salesforce
- Marketing
Senior Ecommerce Trading & Content Coordinator-OFFSPRING
Office Shoes —London
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Quick apply
Digital Projects Coordinator - Sweaty Betty - 12M FTC London, England
Wolverine Worldwide —London
- Microsoft Excel
- Salesforce
- Continuous improvement
Affiliates and Advocacy Coordinator
Michael Kors —London
- £31,300 - £38,300 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Office
Creative Coordinator (Mandarin Speaking)
Jellycat —London
- Hybrid work
- English
- Organisational skills
- Communication skills
3d
Online Operations Coordinator - Sweaty Betty London, England
Wolverine Worldwide —London
- Microsoft Excel
- Salesforce
4d
Senior CRM Coordinator
Office Shoes —London
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
Retail Coordinator - Christmas Temp
Maybourne —London
- Full-time
- Microsoft Excel
- Microsoft Office
- Hotel
- Annual leave
- Referral programme
Quick apply
13d
CRM Specialist
Pandora Jewelry —London
- Full-time
- Hybrid work
- English
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Global Studio Coordinator - Sweaty Betty - 12M FTC London, England
Wolverine Worldwide —London
- Organisational skills
Optimization Strategist (f/m/d)
Contentful —London
- Full-time
- Travel
- AI
- Leadership
- Annual leave
Technical Account Manager - Graduate Scheme
Fospha —London
- £34,000 a year
- No experience needed
- SQL
- Annual leave
14h
Sales & Marketing Coordinator
Supadu —London
- £25,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
20h
Implementation Coordinator
Worldpay (UK) Limited —London
- Bachelor's degree
- Organisational skills
- APIs
Quick apply

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Field Service Coordinator

InPost UK -
Hemel Hempstead

Quick apply

Job details

Benefits

Annual leave
Paid volunteer time

Qualifications

Customer service
Organisational skills
IT
Communication skills
Time management

Full job description

Want to be part of a UK hub, in a global business that is scaling rapidly, evolving fast and radically changing the decades-old delivery universe? If so, read on, as we’re looking for an Field Service Coordinator to join our Network Health team!

Our mission? To switch up the status quo and become the UK’s leading out-of-home business. With a fast-growing network of thousands of smart lockers, hundreds of leading retail partners and the launch of our transformative Send service, we’re bringing freedom to anyone with a parcel.

At InPost UK, we’re building an unparalleled group of talent that’s committed to help us power our mission to reshape the way parcels move, and redefine eCommerce logistics. Our team is packed full of top-notch experts in e-commerce, technology, scale-up growth, sustainability, logistics and supply chain. We’re a passionate bunch with high ambition – we collaborate, innovate, support each other, and leave egos at the door.

About the role:

We're looking for a detail-oriented Field Service Coordinator to coordinate field service engineers and manage technical issues for our smart parcel lockers network, to be a core part of our wider Network Health team. The role involves ticket management, vendor coordination, and supporting internal teams in a fast-paced environment, and will report to our Field Service Manager.

What you’ll be doing:

Raise, update, prioritise, and escalate tickets in line with service level agreements (SLAs).
Direct tickets to the appropriate departments and engineers in the relevant locations across the UK, with attention to area postcode details, to ensure efficient resolution.
Build and maintain strong relationships with maintenance vendors to ensure service-level agreements are met.
Update and distribute daily reports, including the management of planned downtime.
Respond promptly to queries from other departments, providing accurate and timely information and updates, whilst managing internal stakeholder expectations.
Monitor CCTV feeds to verify issues and ensure accurate troubleshooting.
Keep documentation updated throughout the day, ensuring all processes are clearly recorded.
Audit newly added parcel machines within the InPost network to ensure they meet operational standards.
Monitor the capacity of the machine network to ensure sufficient availability for customers.

What we need from you:

We’re looking for people who are ready for a fast paced environment, get their kicks out of problem solving and can balance getting today's stuff done, whilst building for the future. We’re looking for people with drive and natural curiosity – who want to do things differently. And do them brilliantly.

Experience using ticketing systems to log and manage issues.
Experience in IT, technical, or engineering support is desirable.
Strong customer service skills and the ability to manage internal and external relationships.
Ability to manage multiple workstreams in a time-sensitive environment.
Excellent written and verbal communication skills.
Strong time management, organisational skills, and attention to detail.
Ability to quickly learn new systems and processes.
Commercial awareness with the ability to adapt to changes in a fast-paced business environment.
Familiar with scheduling geographical areas or field service operations is desirable.

Please note this role is Monday - Friday, with working hours 8.30am - 5.30pm.

Perks of the job!:

We love to reward our people for the great work they do:

Enhanced Annual Leave – 26 Days Plus the Option to Buy Additional Days per year
More time for you to relax, explore, and enjoy life.

AXA Health Care
Stay healthy and happy with our top-notch health coverage.

Work from Anywhere – 4 Weeks per year
Embrace the freedom to work remotely abroad for up to 4 weeks per year, allowing you to explore new horizons while staying connected.

Enhanced Parental Leave
We support you during those precious family moments.

Rail Loan Commute with ease! Purchase an annual season ticket, expense it through our InPost expenses procedure, and enjoy a more affordable interest free repayment over the year.

Volunteering Days
Take a paid day to make a difference in your community

Hybrid Working (Role suitability dependent)
We innovate, collaborate and optimise by coming together 3 days per week in the office

The InPost process:

We pride ourselves on our candidate experience. We want to make this as straightforward as possible, for you and for us! We will try our best to get back to you within a few days to let you know if we’d like to take you to the first stage. This normally involves a 20 minute chat with our Talent Team. If we both feel the connection, you’ll then go through another one or two stages, depending on the level of the role.

At InPost, we love uniqueness. Our strength is our people.

We strive to create an open, equal, inclusive environment in which everyone has the opportunity to flourish and be themselves.

Quick apply

Refine Your Search

ecommerce coordinator jobs in hemel hempstead, eng

Field Service Coordinator

Performance Marketing Coordinator EMEA

Senior Digital Operations Coordinator

MARKETING COORDINATOR, GB & IRELAND

Digital Operations Coordinator EMEA

Ecommerce Content Coordinator

Online Trading Coordinator - Sweaty Betty London, England

Senior Ecommerce Trading & Content Coordinator-OFFSPRING

Digital Projects Coordinator - Sweaty Betty - 12M FTC London, England

Affiliates and Advocacy Coordinator

Creative Coordinator (Mandarin Speaking)

Online Operations Coordinator - Sweaty Betty London, England

Senior CRM Coordinator

Retail Coordinator - Christmas Temp

CRM Specialist

Global Studio Coordinator - Sweaty Betty - 12M FTC London, England

Optimization Strategist (f/m/d)

Technical Account Manager - Graduate Scheme

Sales & Marketing Coordinator

Implementation Coordinator

I want to receive the latest job alerts for ecommerce coordinator in hemel hempstead, eng

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