It support Work, Jobs in Hemel Hempstead, Hrt (with Salaries)

End User Support
NECSWS —Hemel Hempstead
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
2d
IT Support Engineer
OSD Healthcare —Hemel Hempstead
- Full-time
- Communication skills
- Free parking
- Annual leave
Quick apply
5d
1st Line Support
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- AI
- Communication skills
- Employee discount
Quick apply
11d
1st & 2nd Line IT Support
The Mill Hill School Foundation —Hemel Hempstead
- £25,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
5d
IT Support Engineer
Anthropic —London
- £130,000 - £175,000 a year
- Hybrid work
- Google Suite
- Bachelor's degree
- Scripting
- Flexible schedule
9d
Junior IT Support
Lomar Shipping Limited —London
- Computer Science
- Windows
- Organisational skills
IT SUPPORT ASSISTANT
Porcelanosa Grupo —Watford
- Part-time
- In-person
- Communication skills
2nd Line Technical Analyst (Out of Hours - Nights/Weekends)
Focus Group —Borehamwood
- £35,000 - £40,000 a year
- Weekend availability
- Azure
- SharePoint
- Employee assistance programme
Quick apply
IT Support Technician
IT MANAGMENT LTD —London
- From £39,000 a year
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Free parking
- Annual leave
Quick apply
IT Technician
Interpham Consulting —Luton
- Full-time
- Azure
- Windows
- School
Systems Development & IT Support – Graduate Position/Intern
Faith Associates —High Wycombe
- Google Suite
- Social media management
- Microsoft Office
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Communication skills
- Time management
- Annual leave
Quick apply
3d
IT Administrator
Form IT Solutions —Luton
- £25,420 - £26,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
Quick apply
8d
Technical Support Officer
Dacorum Borough Council —Hemel Hempstead
- £32,067 - £33,642 a year
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Flexible schedule
2d
Junior IT Support Technician
Code X London —London
- £25,500 - £32,000 a year
- Full-time
- Hybrid work
- Windows
- Analysis skills
- Linux
- Gym membership
- Life insurance
Quick apply
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
2nd Line analyst - Technical Support
Managed 24/7 Ltd —Milton Keynes
- £26,000 - £37,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Data entry
Quick apply
2d
Tech Support (Remote Position)
WizzHosting —London
- Remote
IT User Support Technician
Technopc —North London
- Temporary
- Maintenance
- In-person
- Communication skills
Quick apply
Onsite IT Support Engineer (Client Facing)
3Gi Technology Ltd —London
- £26,436.80 a year
- Full-time
- Windows
- Travel
- Computer networking
Quick apply

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End User Support

NECSWS -
Hemel Hempstead

Apply Now

Job details

Full-time
2 days ago

Benefits

Annual leave
Company pension

Qualifications

Technical troubleshooting
Desktop support
Hardware repair
Ticket management
Microsoft Office Suite
Microsoft Office
Computer hardware
Ticket management systems
Technical support incident logging
Customer support
VMWare
Communication skills
Active Directory
Intune

Full job description

Company Description

Come join us and make a difference in the world!

Discover more at www.necsws.com

Job Description

The End User Support role is to provide a single point of contact for all NEC Employees, to receive support and maintenance within the organization's desktop computing environment. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment (including but not limited to PC, terminals, printers and scanners) to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate fashion, and provide end-user assistance where required

Role involves:

Support a cross-platform environment, including Windows, IOS
Provide onsite & remote technical support for staff members in the Hemel Hempstead office and the wider business
Document, track, and monitor all problem on the Helpdesk system (ISM) to ensure a timely resolution
Maintain and encourage best practice across the business e.g. file sharing, encryption etc.
Procure, configure, manage, maintain and develop desktop PC's, laptops, peripherals, mobile technology and printers
Facilitate secure access to the network for remote users
Providing users with appropriate support and advice
Keeping up to date with the latest technologies
Identify opportunities for improvement and makes constructive suggestions for change.

Qualifications

Work Experience

Ability to setup and maintain components and peripheral accessories.
Software and Hardware Troubleshooting
Windows 10 & 11 experience
Microsoft Office Suite experience
Knowledge of laptop & desktop hardware. (e.g. RAM, SSD/HDD)

Essential

Proactive attitude
Willingness to learn
Able to operate with minimal supervision
Able to manage time effectively, set priorities appropriately, schedule calls
Able to maintain professional demeanour under stress
Able to operate within customer standard operating procedures
Self-confidence and interpersonal skills
Analytical and problem-solving skills
Good communication (both verbal and written) skills
Planning and organising skills
Strong listening skills
Able to operate effectively in a team environment with both technical and non-technical team members
Must be eligible for UK Security Clearance
Experience using Active Directory
- Password resets, account creation

Desirable

Use of Microsoft Intune/Entra
Knowledge & previous experience supporting VMware
Experience in laptop imaging & building
Experience in supporting M365 suite (Word, Excel, Outlook)

Additional Information

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.

All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.

Who We Are:

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

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it support jobs in hemel hempstead, hrt

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Junior IT Support

IT SUPPORT ASSISTANT

2nd Line Technical Analyst (Out of Hours - Nights/Weekends)

IT Support Technician

IT Technician

Systems Development & IT Support – Graduate Position/Intern

Helpdesk Co-Ordinator

IT Administrator

Technical Support Officer

Junior IT Support Technician

IT Support Contract

2nd Line analyst - Technical Support

Tech Support (Remote Position)

IT User Support Technician

Onsite IT Support Engineer (Client Facing)

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