Customer experience specialist Work, Jobs in Henley On Thames (with Salaries)

Customer Service Representative - Basingstoke
Diligenta —Basingstoke
- From £26,228 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistant
Lidl —Marlow
- £14.80 - £15.30 an hour
- Part-time
- Bakery
- Store discount
- Employee discount
9d
Sales - Sales Advisor - UK
New Look —Reading
- Part-time
- Customer service
12d
Bubble Tea Barista - PART TIME
Pearls Bubble Tea —Reading
- £10.85 - £12.71 an hour
- Part-time
- Serving
- Management
- Customer service
Quick apply
9d
Apprentice Operations Coordinator for Mobile Advantage
Buckinghamshire Adult Learning —High Wycombe
- £18,000 a year
- Monday to Friday
- Microsoft Excel
- Maths
- In-person
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Reading
- Temporary
Patient Care Coordinator in Luxury Private Hospital
Berkshire Grove Hospital —Maidenhead
- £14 - £16 an hour
- Full-time
- Administrative experience
- Data entry
- Organisational skills
- Free parking
Quick apply
14d
Sales & Operations Administrator
BFS Pressroom Solutions Ltd —Calcot
- £27,000 - £35,000 a year
- Full-time
- CRM software
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
Customer Success Assistant
Lifelong Mobility —Farnham
- £28,000 - £30,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick apply
Customer Account Support Specialist
Dexcom —Bracknell
- Full-time
- Travel
- Communication skills
Retail Sales Consultant - 20 Hours
Redland Mobility —Reading
- £12,250 - £13,250 a year
- Overtime
- Bilingual
- Merchandising
- No experience needed
- Free parking
- Employee discount
Quick apply
7d
Working Student, Customer Retention & Renewals Specialist (m/f/d) - Reading, UK
IGEL Technology GmbH —Reading
- Part-time
- Computer Science
- English
- Business
Customer Support Specialist (DataCosmos)
Open Cosmos —Didcot
- Hybrid work
Sales Advisor/ Retailer Advisor
BROAD STREET MALL —Reading
- £12.40 an hour
- Customer service
- Cleaning
Trainee Print Technician (Large Format)
Supersize Print —Amersham
- £25,000 - £30,000 a year
- Overtime
- No experience needed
- Quality control
- Paid training
Quick apply
Bank Reception Administrator
Spire Healthcare —Reading
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Annual leave
Bilingual Customer Success Onboarding Specialist (12 Month Contract)
Geotab —Reading
- Full-time
- Hybrid work
- CRM software
- English
- Analysis skills
Quick apply
Specialist Sales Consultant
Reassured —Basingstoke
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Free parking
- Annual leave
Quick apply
12d
Pharmaceutical Same Day Delivery Driver
LF&E Refrigerated Transport —High Wycombe
- £33,134.40 a year
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply

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customer experience specialist jobs near henley on thames

Customer Service Representative - Basingstoke

Diligenta -
Basingstoke

Quick apply

Job details

Full-time
From £26,228 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
Salary: From £26,228
Monday-Friday, 8:30am - 6pm
Basingstoke

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, handling calls to and from customers about their life assurance, savings, investments, or pension plans. Whether helping customers planning for retirement, accessing investments, updating personal information, or supporting families during bereavements, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We’re an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer’s Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we’re proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

We deliver exceptional customer service to customers on behalf of many well-known brands and our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that’s 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer experience specialist jobs in henley on thames

Customer Service Representative - Basingstoke

Customer Assistant

Sales - Sales Advisor - UK

Bubble Tea Barista - PART TIME

Apprentice Operations Coordinator for Mobile Advantage

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Patient Care Coordinator in Luxury Private Hospital

Sales & Operations Administrator

Customer Success Assistant

Customer Account Support Specialist

Retail Sales Consultant - 20 Hours

Working Student, Customer Retention & Renewals Specialist (m/f/d) - Reading, UK

Customer Support Specialist (DataCosmos)

Sales Advisor/ Retailer Advisor

Trainee Print Technician (Large Format)

Bank Reception Administrator

Bilingual Customer Success Onboarding Specialist (12 Month Contract)

Specialist Sales Consultant

Pharmaceutical Same Day Delivery Driver

Customer Success Specialist

I want to receive the latest job alerts for customer experience specialist in henley on thames

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