Service leader Work, Jobs in Henlow, Bdf (with Salaries)

Customer Experience Executive
Step Change Outsourcing —Stevenage
- From £25,610.65 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
- Free parking
- Profit sharing
Quick apply
14d
Deputy Operations Manager
Dep Ops —Bletchley
- £43,168 - £45,449 a year
- Weekend availability
- Organisational skills
- Leadership
- Annual leave
- Employee discount
Quick apply
7d
Operations Director - Elderly
FIND. —Luton
- £90,000 - £95,000 a year
- Full-time
Quick apply
10d
Trainee Shop Manager
Farmfoods —Bedford
- £32,648.16 - £35,306.88 a year
- Full-time
- Retail management
- Annual leave
- Employee discount
Quick apply
1d
Logistics Administrator (Full Time)
DM Calibration Limited —Letchworth
- £27,000 - £30,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
Quick apply
Operations Manager
Milton Keynes Urgent Care Services —Milton Keynes
- £37,000 - £44,000 a year
- Part-time
- Management
- Administrative experience
- Organisational skills
Quick apply
1d
Replenishment Assistant
World Duty Free Group —Stansted
- Full-time
- English
Quick apply
Warehouse Manager - Live Events Industry
IPS —Bletchley and Fenny Stratford
- £50,000 - £55,000 a year
- Weekend availability
- Management
- First Aid Certification
- IT
- Free parking
- Life insurance
Quick apply
8d
Management Accountant
Atlas Workplace Services —Milton Keynes
- Up to £40,000 a year
Quick apply
Store Manager
Aldi —Luton
- £52,910 - £69,000 a year
- Annual leave
Continuous Improvement Analyst – Customer Care
Lifeplus Europe Ltd —St. Neots
- £31,000 - £36,000 a year
- Hybrid work
- Customer service
- ERP systems
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
Chemotherapy Booking Administrator
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £25,760 - £27,476 a year
- Part-time
- Patient care
- IT
1d
FOH and Party Team Leader
360 Play Rushden —Rushden
- £26,000 - £27,300 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Free parking
- Employee discount
Quick apply
4d
Operations Co-ordinator
Generations Church Milton Keynes —Milton Keynes
- Up to £15,000 a year
- Part-time
- Microsoft Office
- Administrative experience
- Project management
- Annual leave
Quick apply
1d
Team Leader
Card Factory —Letchworth
- £13 an hour
- Leadership
CFO Hub Host
Shaw Trust —Luton
- £25,062 - £30,636 a year
- Annual leave
- Employee assistance programme
Lettings Negotiator
LRG —Hitchin
- Up to £27,000 a year
- Monday to Friday
- Sales
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Youth Leader (Macclesfield Unit)
St John Ambulance —Royston
15h
General Manager
Tenpin —Luton
- £41,500 - £43,500 a year
- Full-time
- Hospitality
- Employee assistance programme
Quick apply
1d
Sales Manager
Bannatyne —Stotfold
- £31,000 a year
- Weekend availability
- CRM software
- Sales
- Social media management
- Annual leave
- Employee assistance programme

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Customer Experience Executive

Step Change Outsourcing -
Stevenage

Quick apply

Job details

Full-time
From £25,610.65 a year
14 days ago

Benefits

Free parking
Profit sharing
Annual leave
Company pension
Canteen
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Microsoft Powerpoint
Sales
Customer service
Computer literacy
GCSE
Leadership
Communication skills

Full job description

The role
The Customer Experience team play a pivotal role in helping develop our Sales Agents, by providing great coaching and feedback on the quality of their sales calls.

As the Customer Experience Executive, you are responsible for listening to calls made by our Sales Team and reviewing them against both the Company and Client standards regarding the level of quality, as well as ensuring the calls are compliant. You will then be expected to complete the relevant documentation to pass back to the Team Leader for them to coach and feedback to the Sales Agents – you must therefore have competent listening skills and written communication.

The ideal candidate will be confident in providing constructive feedback regarding the quality of their calls. You will work collaboratively across other departments within the business, including the Training team, to define specific areas where groups of Sales Agents may have a development need.

To measure success, you will be required to share a weekly overview of performance regarding the Sales Agents calls you have listened to, evaluating against the quality metrics set. You will be able to track the progress made from your coaching and feedback by using our quality monitoring data management system, reviewing both overall team performance and for individual Sales Agents.

What’s in it for you?

Monthly bonus opportunity - £50 per month subject to hitting your objectives.
28 days annual leave, including bank holidays
BT & EE discount
Pension contribution
Excellent career progression giving you the chance to continually develop, learn key business and leadership skills within our organisation
Free on-site parking
On-site canteen

What we’re looking for someone who has:

Attention to detail
The ability to work in a fast-paced environment
Reliability and professionalism
Excellent communication skills, both verbal and written
Computer literacy, including PowerPoint and Excel
The ability to listen to a high volume of calls whilst maintaining focus for long periods
Patience and great people and customer service skills
A focus on outstanding quality and customer service
Must be a self-motivator and self-starter
Having call centre and/or quality measurement experience is preferable but not a necessity

This role is a full time position, 40 hours per week.
Mon-Thurs 09:00-18:15, Fri 09:00 -15:45.
This role is office based.

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Job Type: Full-time

Pay: From £25,610.65 per year

Benefits:

Company events
Employee discount
On-site parking
Profit sharing
Referral programme

Work Location: In person

Quick apply

Refine Your Search

service leader jobs in henlow, bdf

Customer Experience Executive

Deputy Operations Manager

Operations Director - Elderly

Trainee Shop Manager

Logistics Administrator (Full Time)

Operations Manager

Replenishment Assistant

Warehouse Manager - Live Events Industry

Management Accountant

Store Manager

Continuous Improvement Analyst – Customer Care

Chemotherapy Booking Administrator

FOH and Party Team Leader

Operations Co-ordinator

Team Leader

CFO Hub Host

Lettings Negotiator

Youth Leader (Macclesfield Unit)

General Manager

Sales Manager

I want to receive the latest job alerts for service leader in henlow, bdf

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