Customer experience coordinator Work, Jobs in Hertford, Hrt (with Salaries)

Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
Office Admin
Property and Building Repairs Limited —London
- £2,700 - £3,100 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
1d
Learner Experience Coordinator
Hertfordshire County Council —Stevenage
- £38,220 - £41,771 a year
- Hybrid work
- Customer service
- English
- Organisational skills
2d
Transport Coordinator
HTS (Property & Environment) Ltd —Harlow
- £36,096.09 - £37,394.46 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
6d
Sales Coordinator
McCarthy & Stone —Hatfield
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Administrative experience
- Employee assistance programme
Quick apply
6d
Coordinator, Global Partnerships
Virtuoso, Ltd. —London
- Remote
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
School Trip Coordinator
The School Trip —London
- £26,500 a year
- Overtime
- Hybrid work
- CRM software
- Customer service
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
3d
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer & Partner Experience Coordinator - EMEA
Workiva —London
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Prescription Coordinator & Office Admin (Private Practice)
The OAD Clinic —London
- £30,000 a year
- Microsoft Word
- Microsoft Excel
- Administrative experience
Quick apply
3d
Event Coordinator
Brocket Hall —Hatfield
- £22,000 - £26,000 a year
- Part-time
- CRM software
- Sales
- Microsoft Office
Quick apply
Administration Coordinator
Qatar Airways —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Supporter Contact Coordinator, Part-Time
ZSL —London
- £11,604 a year
- Weekends only
- Remote
- CRM software
- Sales
- In-person
- Annual leave
- Employee assistance programme
2d
Telco Operations Coordinator
EOS —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
20h
Office Coordinator (f/m/d)
EnBW UK Ltd —London
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
8d
Client Services Coordinator
Sayer Vincent —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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customer experience coordinator jobs near hertford, hrt

Service Administrator / Coordinator

Custom Security Solutions Ltd.
Hertford

Quick apply

Job details

Permanent
£26,000 - £33,000 a year

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Discounted or free food
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Salesforce
English
Administrative experience
Financial services
Communication skills

Full job description

About Custom

At Custom Intelligent Security, our mission is to advise and deliver the very best in integrated security solutions. We’ve built a team of experts with years of experience in navigating the ever-changing security landscape. We understand the challenges businesses face in making the right security decisions—and we’re here to help.

We work in close partnership with our clients—ranging from high-profile sites and government bodies to retailers and small businesses—helping them identify threats, improve loss prevention, manage data, and leverage technology to operate safely and efficiently.

Our people are our greatest asset. We invest in their development and create a culture of open communication and collaboration, with regular events and opportunities to connect across the business.

The Role

We are looking for a highly organised and detail-focused Service Administrator/Coordinator, ideally with experience in the Electronic Security Industry, to join our team. Based at our Hertford HQ, you will provide first-line support to our clients and field engineers, ensuring seamless service coordination and exceptional customer experience.

This is a key role requiring strong communication skills, problem-solving ability, and a proactive approach to service delivery.

Key Responsibilities

Service Coordination: Receive and log service requests via phone/email, cross-reference with existing quotes, dispatch engineers or third-party providers, and request technical support where necessary.
Scheduling: Organise engineer attendance in line with client expectations and service level agreements (SLAs).
Client Communication: Keep clients informed throughout the service request lifecycle and ensure accurate records are maintained in Salesforce.
End-to-End Case Management: Manage each service request from initiation to closeout and invoicing, including quoting for any required follow-up work.
Invoicing & Compliance: Ensure timely and accurate invoicing. Follow up on purchase orders and client approvals.
Internal & External Meetings: Attend service review meetings and, where needed, client service reviews to provide updates on open jobs.
Relationship Building: Build strong working relationships with clients, subcontractors, and colleagues across the business.
Health & Safety: Request RAMS and permits as needed from our H&S team.

About You – Skills, Experience & Attributes

Previous experience in a similar service coordination or administrative role
Advantageous: Background in the electronic security industry and understanding of security systems
Preferred: Experience working with international clients and managing communications across multiple time zones
Highly organised with excellent attention to detail
Strong verbal and written communication skills
Confident in Microsoft Word, Excel, and business software
Able to prioritise, multitask, and work under pressure
Bonus: Experience with Salesforce

What We Offer

A collaborative and supportive team environment
Training and development opportunities
A culture that values communication, respect, and teamwork

Perks & Benefits:

Casual dress
Company events
Discounted or free food
Free on-site parking
Health & wellbeing benefit programme
24 Days annual leave, plus UK Bank Holidays

Working hours: Monday to Friday – 8.00am – 5.00pm

Location: On-site in Hertford

(Must be able to reliably commute or plan to relocate before starting)

Job Type: Permanent

Pay: £26,000.00-£33,000.00 per year

Benefits:

Company events
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in hertford, hrt

Service Administrator / Coordinator

Service Administrator / Co-ordinator

Client Services Coordinator & Operations

Service & Small Works Coordinator

Office Admin

Learner Experience Coordinator

Transport Coordinator

Sales Coordinator

Coordinator, Global Partnerships

School Trip Coordinator

Wholesale Customer Support Coordinator

Customer & Partner Experience Coordinator - EMEA

Office Workflow Co-ordinator

Prescription Coordinator & Office Admin (Private Practice)

Event Coordinator

Administration Coordinator

Supporter Contact Coordinator, Part-Time

Telco Operations Coordinator

Office Coordinator (f/m/d)

Client Services Coordinator

I want to receive the latest job alerts for customer experience coordinator in hertford, hrt

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