customer support coordinator Work, Jobs in hertford, hrt (with Salaries)

Service Administrator / Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
14d
Service Administrator / Co-ordinator
Custom Security Solutions Ltd. —Hertford
- £24,420 - £29,000 a year
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
14d
Service & Small Works Coordinator
Custom Security Solutions Ltd. —Hertford
- £26,000 - £33,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
- Free parking
- Health & wellbeing programme
Quick apply
14d
Client Services Coordinator & Operations
Pink Plan LTD —Ware
- From £25,000 a year
- Full-time
- Customer service
- Salesforce
- Analysis skills
- Free parking
- Work from home
Quick apply
8d
Training Administrator/Co-Ordinator - Hybrid working from home / Stevenage
Milebay Auditing Ltd —Stevenage
- £12.71 - £15.00 an hour
- Part-time
- Hybrid work
- Microsoft Powerpoint
- English
- Microsoft Office
- Free parking
- Work from home
Quick apply
1d
Senior Service Coordinator
Air Energy LTD —Hertford
- £34,000 - £36,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
Quick apply
Customer Support Coordinator – Available NOW!
Energycentric —Romford
Telecoms Provisioning & Customer Support Coordinator
Urbancoms ltd —London
- £26,000 - £30,000 a year
- Full-time
- In-person
Quick apply
3d
Customer Experience Coordinator
The Scout Association —Gilwell Park
- £25,685 - £27,445 a year
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Flexible schedule
Wholesale Customer Support Coordinator
Fred Perry Ltd —London
- Hybrid work
- Microsoft Excel
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Resolution Coordinator
Peabody —London
- £38,592 a year
- Hybrid work
- IT
- Communication skills
- Time management
6d
Customer Support Coordinator
Energycentric —Romford
Office Workflow Co-ordinator
Williams Lea —London
- £32,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Helpdesk Co-Ordinator
InPost UK —Hemel Hempstead
- Hybrid work
- Customer service
- Communication skills
- Time management
Quick apply
1d
Press & Events Co-ordinator
BCA Logistics —Uxbridge
- £35,000 - £40,000 a year
- Hybrid work
- Administrative experience
- Organisational skills
- IT
- Employee assistance programme
Quick apply
7d
Customer Experience Coordinator
Michael Kors —London
- £30,000 - £35,000 a year
- Full-time
- Maintenance
7d
Office Experience Coordinator
Mitie —London
- £16.80 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Office experience
2d
Concierge Coordinator, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Administrative experience
- Organisational skills
- Employee assistance programme
- Sick pay
5d
Patient Coordinator/Receptionist
IVI London —London
- £30,784 a year
- Full-time
- Customer service
- Word processing
- In-person
Quick apply
6d
Customer & Partner Experience Coordinator - EMEA
Workiva —London
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
14d

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customer support coordinator jobs near hertford, hrt

Service Administrator / Coordinator

Custom Security Solutions Ltd.
Hertford

Quick apply

Job details

Permanent
£26,000 - £33,000 a year
14 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Annual leave
Discounted or free food
Company events
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Salesforce
English
Administrative experience
Financial services
Communication skills

Full job description

About Custom

At Custom Intelligent Security, our mission is to advise and deliver the very best in integrated security solutions. We’ve built a team of experts with years of experience in navigating the ever-changing security landscape. We understand the challenges businesses face in making the right security decisions—and we’re here to help.

We work in close partnership with our clients—ranging from high-profile sites and government bodies to retailers and small businesses—helping them identify threats, improve loss prevention, manage data, and leverage technology to operate safely and efficiently.

Our people are our greatest asset. We invest in their development and create a culture of open communication and collaboration, with regular events and opportunities to connect across the business.

The Role

We are looking for a highly organised and detail-focused Service Administrator/Coordinator, ideally with experience in the Electronic Security Industry, to join our team. Based at our Hertford HQ, you will provide first-line support to our clients and field engineers, ensuring seamless service coordination and exceptional customer experience.

This is a key role requiring strong communication skills, problem-solving ability, and a proactive approach to service delivery.

Key Responsibilities

Service Coordination: Receive and log service requests via phone/email, cross-reference with existing quotes, dispatch engineers or third-party providers, and request technical support where necessary.
Scheduling: Organise engineer attendance in line with client expectations and service level agreements (SLAs).
Client Communication: Keep clients informed throughout the service request lifecycle and ensure accurate records are maintained in Salesforce.
End-to-End Case Management: Manage each service request from initiation to closeout and invoicing, including quoting for any required follow-up work.
Invoicing & Compliance: Ensure timely and accurate invoicing. Follow up on purchase orders and client approvals.
Internal & External Meetings: Attend service review meetings and, where needed, client service reviews to provide updates on open jobs.
Relationship Building: Build strong working relationships with clients, subcontractors, and colleagues across the business.
Health & Safety: Request RAMS and permits as needed from our H&S team.

About You – Skills, Experience & Attributes

Previous experience in a similar service coordination or administrative role
Advantageous: Background in the electronic security industry and understanding of security systems
Preferred: Experience working with international clients and managing communications across multiple time zones
Highly organised with excellent attention to detail
Strong verbal and written communication skills
Confident in Microsoft Word, Excel, and business software
Able to prioritise, multitask, and work under pressure
Bonus: Experience with Salesforce

What We Offer

A collaborative and supportive team environment
Training and development opportunities
A culture that values communication, respect, and teamwork

Perks & Benefits:

Casual dress
Company events
Discounted or free food
Free on-site parking
Health & wellbeing benefit programme
24 Days annual leave, plus UK Bank Holidays

Working hours: Monday to Friday – 8.00am – 5.00pm

Location: On-site in Hertford

(Must be able to reliably commute or plan to relocate before starting)

Job Type: Permanent

Pay: £26,000.00-£33,000.00 per year

Benefits:

Company events
Discounted or free food
Free parking
Health & wellbeing programme
On-site parking

Language:

English (required)

Work Location: In person

Quick apply

Refine Your Search

customer support coordinator jobs in hertford, hrt

Service Administrator / Coordinator

Service Administrator / Co-ordinator

Service & Small Works Coordinator

Client Services Coordinator & Operations

Training Administrator/Co-Ordinator - Hybrid working from home / Stevenage

Senior Service Coordinator

Customer Support Coordinator – Available NOW!

Telecoms Provisioning & Customer Support Coordinator

Customer Experience Coordinator

Wholesale Customer Support Coordinator

Resolution Coordinator