service manager Work, Jobs in hertfordshire (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Category Manager
M Group —Stevenage
- Leadership
- Negotiation
- Annual leave
- Employee assistance programme
Service Manager
Endeavour Automotive Group —Knebworth
- Up to £45,000 a year
- Leadership
- Communication skills
- Life insurance
- Referral programme
Store Manager
Aldi —Luton
- £52,910 - £69,000 a year
- Annual leave
Bench General Manager
Five Guys UK —Stevenage
- Up to £40,970 a year
- Customer service
- Leadership
- Restaurant
- Employee assistance programme
- Employee discount
Assistant Store Manager - Stevenage
Oak Furnitureland —Stevenage
- £52,000 - £55,000 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
14d
Service Delivery Manager
Wilson James —Luton
- £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- Driving
- Annual leave
- Employee discount
3d
Community Manager
M Group —Stevenage
- Project management
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
12d
General Manager
DHL —Hatfield
- Up to £90,000 a year
Operations Manager
UOE —London
- £70,000 a year
Change Manager
Gist Limited —Hemel Hempstead
- Up to £50,000 a year
- Full-time
- Project management
- Continuous improvement
- Warehouse experience
- Annual leave
- Employee assistance programme
Project Manager
M Group —Stevenage
- Overtime
- Project management
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Project Manager
Bond Project Services —Hatfield
- £45,000 - £65,000 a year
- Full-time
Home Manager
Care UK —Knebworth
- Leadership
- Café
Health & Safety Manager
David Lloyd Clubs —Luton
- £32,200 a year
- Maintenance
- Team management
- Employee discount
1d
Service Manager
Vertu Motors —Beaconsfield
- £60,000 - £85,000 a year
- Full-time
- Management
- Organisational skills
- Leadership
- Employee discount
Quick apply
Homelessness Service Manager
Hillingdon Council —Uxbridge
- £69,984 - £74,802 a year
- Leadership
- Free parking
- Employee discount
14d
Deputy Manager
Aldi —Luton
- £14.75 - £15.72 an hour
Improvement and Transformation Manager
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £57,528 - £64,750 a year
- Full-time
8d
Incident Manager
National Westminster Bank PLC —London
- £54,000 - £81,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
14d

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Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

service manager jobs in hertfordshire

Client Engagement Manager

Category Manager

Service Manager

Store Manager

Bench General Manager

Assistant Store Manager - Stevenage

Service Delivery Manager

Community Manager

General Manager

Operations Manager

Change Manager

Project Manager

Project Manager

Home Manager

Health & Safety Manager

Service Manager

Homelessness Service Manager

Deputy Manager

Improvement and Transformation Manager

Incident Manager

I want to receive the latest job alerts for service manager in hertfordshire

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