It systems engineer Work, Jobs in Hessle, Ery (with Salaries)

Aftersales Technical Assessor
Victory Leisure Homes —Kingston upon Hull
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
IT Desktop Engineer
Wren —Barton-upon-Humber
- Azure
- Windows
- Microsoft Office
- Employee discount
- Gym membership
Quick apply
Systems Engineer
Ericsson —Beverley
- Oracle
- No degree
- Linux
5d
IT Desktop Field Engineer
Wren —Barton-upon-Humber
- Azure
- Software troubleshooting
- Windows
- Employee discount
- Gym membership
Quick apply
Customer IT Support Manager
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Management
- Mentoring
- Leadership
Quick apply
IT Systems Architect (Fixed Term Contract)
British Steel —Scunthorpe
- Up to £65,000 a year
- Full-time
- Azure
- AWS
- Agile
- Annual leave
- Employee assistance programme
8d
Scada/OT Control System Engineer
Orsted —Grimsby
- £72,000 - £108,000 a year
- Full-time
- Remote
- Engineering
- Communication skills
2d
Network Security Engineer
British Steel —Scunthorpe
- Up to £65,000 a year
- Full-time
- Scripting
- Computer networking
- APIs
- Annual leave
- Employee assistance programme
8d
Technical Director
British Steel —Scunthorpe
- Up to £100,000 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Junior Integration Engineer
Ericsson —Beverley
- Azure
- Laboratory experience
- Java
11d
Senior NOC Engineer
HBP Group —Scunthorpe
- £45,000 - £50,000 a year
- Full-time
- Scripting
- Leadership
Quick apply
1st Line Support Engineer
The Spencer Group —Kingston upon Hull
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- IT
- Free parking
Quick apply
5d
1st Fix Engineer (Pipefitting)
Everard Group Limited —Brough
- From £28,000 a year
- Overtime
- Plumbing
- IT
- Hand tools
- Free parking
Quick apply
3d
Graduate IT & Automation Engineer (AI / Microsoft 365)
Jotun Group —Flixborough
- Full-time
- Bachelor's degree
- SharePoint
- Communication skills
Maintenance Engineer - Mechanical
British Steel —Scunthorpe
- Up to £51,000 a year
- Full-time
- Engineering
- Maintenance
- Organisational skills
- Annual leave
- Employee assistance programme
7d
1st Line Support Engineer – Layer8
Spencer Group —Kingston upon Hull
- Customer service
- Windows
- IT
Technical Operations Manager
Humber Teaching NHS Foundation Trust —Kingston upon Hull
- £57,528 - £64,750 a year
- Full-time
- Hybrid work
- APIs
- IT
- Leadership
9d
Senior Through Life Data Exploitation Engineer
BAE Systems —Brough
- From £56,766 a year
- IT
- Communication skills
9d
Database Engineer (SQL / MySQL)
Giacom —Hessle
- £40,000 - £45,000 a year
- Azure
- SQL
- AWS
- Annual leave
Quick apply
Assistant Project Design Engineer
Ebtech Energy —South Cave
- From £25,000 a year
- Full-time
- AutoCAD
- Microsoft Office
- Driving
Quick apply
9d

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it systems engineer jobs near hessle, ery

Aftersales Technical Assessor

Victory Leisure Homes
Kingston upon Hull

Quick apply

Job details

Permanent | Full-time
£30,000 - £33,000 a year

Benefits

Free parking
Cycle to work scheme
Employee discount
On-site parking

Qualifications

Customer service
Technical support
Organisational skills
IT
Communication skills
Time management

Full job description

Job Title: Aftersales Technical Assessor
Department: Customer Service / Aftersales
Location: Hull, Leads Road Site HU7 0BZ
£30,000 - £33,000

The role

To manage and assess aftersales warranty claims efficiently and accurately, ensuring all claims are processed in line with company warranty policies and procedures. The Aftersales Technical Assessor will act as a key point of contact for customers, suppliers, service engineers, and internal departments.

Key Responsibilities

Assess and process warranty claims in accordance with company warranty policies and procedures
Liaise with customers, suppliers, warranty engineers, and internal departments to resolve warranty-related matters
Review technical information, photographs, reports, and supporting documentation to determine claim validity
Identify parts required and allocate appropriate labour hours for warranty repairs and remedial works
Prepare and issue chargeable quotations for repairs and parts not covered under warranty
Ensure warranty claims are addressed within required deadlines and followed through to successful resolution
Provide exceptional customer service, responding professionally and promptly to customer enquiries and concerns
Monitor outstanding claims and quotations, providing regular updates to customers and management
Work closely with suppliers to obtain technical information, pricing, and product support where required
Identify recurring product or quality issues and provide recommendations for continuous improvement
Ensure compliance with company procedures, quality standards, and customer service expectations.

Knowledge and Skills

Essential

Strong customer service skills with a commitment to delivering a positive customer experience.
Excellent verbal and written communication skills
Good technical aptitude and ability to interpret technical information and repair requirements
Strong problem-solving and decision-making abilities
Work effectively to schedules, deadlines, and performance targets
Competent IT skills
Ability to work independently and as part of a team.

Desirable

Previous experience in a warranty, aftersales, technical support, customer service, or claims assessment role
Knowledge of warranty management systems and processes
Understanding of parts identification and repair methodologies
Experience preparing quotations and cost assessments
Experience within the caravan industry would be advantageous but is not essential, as full training will be provided.

Person Specification

Experience working in a fast-paced and customer-focused environment
Strong technical and analytical mindset
Ability to assess information objectively and make informed decisions
Self-motivated with the ability to work independently and manage workload effectively
Strong organisational and time management skills
Professional and positive attitude
Excellent attention to detail
Strong interpersonal skills with the ability to build positive working relationships
Customer-focused mindset with a commitment to service excellence
Reliable, flexible, and dependable
Ability to remain calm and professional when dealing with challenging situations.

Package

£30,000 - £33,000
Working Hours: Monday to Thursday: 8:00 - 17:00, Friday: 8:00 - 13:00
Holiday increase with service scheme
Free onsite parking
Cycle to work scheme
A range of employee benefits and discounts through our rewards partner (Perkbox)

Pay: £30,000.00-£33,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it systems engineer jobs in hessle, ery

Aftersales Technical Assessor

IT Desktop Engineer

Systems Engineer

IT Desktop Field Engineer

Customer IT Support Manager

IT Systems Architect (Fixed Term Contract)

Scada/OT Control System Engineer

Network Security Engineer

Technical Director

Junior Integration Engineer

Senior NOC Engineer

1st Line Support Engineer

1st Fix Engineer (Pipefitting)

Graduate IT & Automation Engineer (AI / Microsoft 365)

Maintenance Engineer - Mechanical

1st Line Support Engineer – Layer8

Technical Operations Manager

Senior Through Life Data Exploitation Engineer

Database Engineer (SQL / MySQL)

Assistant Project Design Engineer

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