Customer support & client services occupations Work, Jobs in Hethersett, Nfk (with Salaries)

Customer support Consultant
Epos Now —Norwich
- £25,396 - £27,000 a year
- Full-time
- Hospitality
- Google Suite
- Customer service
- Free parking
- Annual leave
Customer Services Advisor
Bromford Flagship Livewest —Dereham
- £27,667.79 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
- Sick pay
13d
Customer Advisor
Thurlow Nunn —Norwich
- £26,507.98 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
4d
Customer Service Manager - Rackheath
Angling Direct —Rackheath
- From £39,500 a year
- Customer service
- Leadership
Quick apply
4d
DPSS Customer Services Coordinator
Norfolk County Council —Norwich
- £32,061 - £33,699 a year
- Full-time
- Hybrid work
- Microsoft Office
- Supervising experience
- Communication skills
- Employee discount
- Gym membership
11d
Customer Contact Advisor (Nights)
Norse Group LTD —Norwich
- £25,136.58 a year
- 12 hour shift
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Customer Solutions Advisor
Indigo Swan —Norwich
- Up to £26,228 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Negotiation
- Work from home
Quick apply
6d
Customer Resolution Specialist
RCP Parking Ltd —Norwich
- £13.64 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Coordinator
Smurfit Westrock —Diss
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
3d
Enterprise Customer Success Manager
Glassbox Ltd. —Norwich
- £100,000 - £500,000 a year
- Remote
- Master's degree
- Bachelor's degree
- No degree
Quick apply
Energy Specialist
The AF Group Ltd. —Norwich
- Up to £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
5d
Customer Contact Advisor (Sundays)
Norse Group LTD —Norwich
- £26,438.07 a year
- Part-time
- Customer service
- Computer literacy
- Microsoft Office
- Annual leave
Office Assistant
Outdoor Value —Great Yarmouth
- £12.71 an hour
- Microsoft Word
- Customer service
- Accounting
- Free parking
Quick apply
3d
Customer Service Supervisor
Designer Contracts —Norwich
- £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Leadership
- Free parking
- Employee discount
9d
Customer Implementation Consultant
Epos Now —Norwich
- £26,436 a year
- Full-time
- Google Suite
- Windows
Customer Service Advisor German/Dutch Speaker - Rackheath - 42.5 Hours
Angling Direct —Rackheath
- £29,194.10 a year
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply

I want to receive the latest job alerts for customer support & client services occupations in hethersett, nfk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services occupations jobs near hethersett, nfk

Customer support Consultant

Epos Now -
Norwich

Apply Now

Job details

Full-time
£25,396 - £27,000 a year

Benefits

Free parking
Casual dress
Annual leave
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Live chat
Hospitality
Google Suite
Customer service
iOS
Customer support
Communication skills

Full job description

Pay: £25,396.00-£27,000.00 per year

Job title: Customer Support Consultant.

Location: Norwich.
Company: Epos Now.

Salary: Starting at £25396 with uncapped commission.

About the job:

As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.

To ensure staff coverage to help all our customers across different countries (including USA), we have a rotating shift pattern for this role (which changes weekly), and you will be working from our Norwich office. The hours for these two shift patterns are 8.45am to 5.45pm, and 10am to 7pm, and you will be required to work one in every four Saturdays, and one in every eight Sundays.

What will you do?

Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!

What do you get in return?

Additional bonuses based on KPI's
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.

What do you need to apply?

Be proactive - you must be driven to succeed and hit your targets! (Essential)
Great organisation and attention to detail to manage your phone, diary and data systems. (Essential)
Excellent communication skills across all mediums. (Essential)
Resilience to bounce back from unhappy customers. (Essential)
Empathy for customers and the ability to remain calm and professional. (Essential)

What would make your application stand out:

Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite. (Desirable)

Why EposNow…
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.

We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.

Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us!

What are the next steps?

Interviews for this role are starting immediately.

Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.

Ready to begin your career with us?

Apply now and submit your application online.

We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.

Job Types: Full-time, Permanent

Benefits:

Casual dress
Company events
Company pension
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Experience:

Customer Service: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Apply Now

Refine Your Search

customer support & client services occupations jobs in hethersett, nfk

Customer support Consultant

Customer Services Advisor

Customer Advisor

Customer Service Manager - Rackheath

DPSS Customer Services Coordinator

Customer Contact Advisor (Nights)

Customer Solutions Advisor

Customer Resolution Specialist

Customer Service Coordinator

Enterprise Customer Success Manager

Energy Specialist

Customer Contact Advisor (Sundays)

Office Assistant

Customer Service Supervisor

Customer Implementation Consultant

Customer Service Advisor German/Dutch Speaker - Rackheath - 42.5 Hours

I want to receive the latest job alerts for customer support & client services occupations in hethersett, nfk

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected