Customer support & client services occupations Work, Jobs in Heybridge, Ess (with Salaries)

Customer Services Team Leader
Eastlight Community Homes —Braintree
- £38,333 a year
- Full-time
- Customer service
- Leadership
- Annual leave
6d
Customer Services Executive - Writtle
TUFFERMAN —Writtle
- Up to £28,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- English
- Free parking
- Employee discount
Quick apply
9d
Contact Centre Agent (Evenings and Weekends)
Pinnacle Group —Chelmsford
- £12.71 an hour
- Temporary
- Customer service
- Communication skills
- Employee discount
Quick apply
Customer Experience Executive
Greenmill Supply Co. Ltd —Colchester
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Data Entry and Customer Service Advisor (Full Time)
Express Appliances Ltd —Colchester
- £13.62 an hour
- Full-time
- Microsoft Word
- CRM software
- Customer service
- Employee discount
Quick apply
12d
1st Contact Agent
Call Assist —Colchester
- £10.85 - £12.71 an hour
- Full-time
- In-person
- Annual leave
Quick apply
13d
Customer Services Advisor
Brunel —Colchester
- From £15 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Salesforce
Quick apply
23h
Call Centre Assistant
Specsavers —Chelmsford
- £8.20 - £12.91 an hour
- Full-time
- Employee discount
- Sick pay
4d
Sales and Service Coordinator
ADM —Chelmsford
- Microsoft Outlook
- Customer service
- Communication skills
Weekend Call Centre Agent (Inbound)
Big Motoring World —Gillingham
- Up to £12.71 an hour
- Part-time
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Call Centre Agent - Late Shift
Big Motoring World —Gillingham
- Up to £12.71 an hour
- Customer service
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
1d
Client Relationship Manager (Maternity Cover)
Source Facilties Maintenance Limited —Bishop's Stortford
- Up to £40,000 a year
- Temporary
- Hybrid work
- CRM software
- Maintenance
- Administrative experience
Quick apply
1d
Customer Service Advisor - Nights/Part-time
Cloud —Colchester
- £12,722 a year
- Part-time
- Remote
- Customer service
- Communication skills
- Life insurance
Quick apply
11d
Aftersales Administrator
The Watches of Switzerland Group —Chelmsford
- Hospitality
- Organisational skills
- Communication skills
- Employee assistance programme
Junior Customer Onboarding Administrator
Its Lolly —Braintree
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
Quick apply
Service Administrator
Thameside Fire Protection —Basildon
- £24,420.00 - £35,514.92 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
Quick apply
6h
Call Centre Manager
Fitter Windows —Harlow
- £24,420.00 - £55,484.47 a year
- Full-time
- Management
- Sales
- English
- Free parking
- Employee discount
Quick apply
5d
Customer Hub Advisor - Basildon Ford
Allen Motor Group —Basildon
- £12.71 an hour
- Full-time
- Employee discount
Customer Service Advisor
Mears Group —Thurrock
- Up to £28,186.33 a year
- Monday to Friday
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
4d

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Customer Services Team Leader

Eastlight Community Homes -
Braintree

Apply Now

Job details

Full-time
£38,333 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Leadership

Full job description

The Role

We have a fantastic internal opportunity for a dedicated Team Leader to join our Customer Services Team on a permanent, full-time basis!

As a Customer Services Team Leader, you will support the Customer Services Advisors in delivering an outstanding service to our residents, ensuring effective communication with all customers queries. This is a great chance to highlight your ability to manage conflicting priorities and workloads in a fast-paced environment and develop your leadership skills.

In this role you will manage the team by conducting performance reviews, coaching, and training. You will handle escalated customer issues, monitor interactions for quality improvement, and collaborate with other departments to optimise processes. Your duties will also involve managing staffing levels during busy periods, promoting a customer-first mindset with an emphasis on first-time resolution, engaging customers through social media, identifying service improvement opportunities, and supporting frontline duties.

To succeed, you will need proven customer service experience as well as a keen interest in developing your leadership skills. Excellent communication, problem-solving, and decision-making abilities are essential, as is the capacity to handle complex customer issues and manage multiple priorities. You’ll also have experience using customer feedback to drive ongoing improvements.

Benefits and Compensation

To demonstrate our commitment to you, we have developed a sector leading total rewards package:

£38,333 per annum
Permanent contract, full-time 37 hours per week
Group stakeholder pension plan (Eastlight will double, up to 5% of the employee’s contribution - Employee 5% + Eastlight 10% = Total 15%)
30 days annual leave plus bank holidays
Annual wellbeing grant of £200 per annum – Subject to eligibility
Trailblazing family leave (Maternity, Paternity and Adoption – 12 weeks full pay/6 weeks half pay) – Subject to eligibility
A healthcare cash plan, life assurance
Formal qualifications and paid professional membership

Next Steps

At Eastlight we support, develop, and invest in our people, together creating a culture where people love to work. There has never been a better time to join us! Click the link below to submit your CV and personal statement.

Eastlight Community Homes is a disability confident leader and equal opportunities employer. We are committed to promoting an inclusive and diverse culture, which is why we encourage applications from everyone. If you require any support with the application process, please contact [email protected]

Eastlight Community Homes are unable to provide Visa Sponsorship.

Important Dates

Closing Date: 25th June 2026 at 23:59

Interview Date: Interviews are expected to be held on 2nd or 3rd July 2026 in person at Braintree Hub.

Shortlisted applicants will be asked to complete an assessment prior/during their interview to help with the selection process.

Apply Now

Refine Your Search

customer support & client services occupations jobs in heybridge, ess

Customer Services Team Leader

Customer Services Executive - Writtle

Contact Centre Agent (Evenings and Weekends)

Customer Experience Executive

Data Entry and Customer Service Advisor (Full Time)

1st Contact Agent

Customer Services Advisor

Call Centre Assistant

Sales and Service Coordinator

Weekend Call Centre Agent (Inbound)

Helpdesk Administrator - Shifts

Call Centre Agent - Late Shift

Client Relationship Manager (Maternity Cover)

Customer Service Advisor - Nights/Part-time

Aftersales Administrator

Junior Customer Onboarding Administrator

Service Administrator

Call Centre Manager

Customer Hub Advisor - Basildon Ford

Customer Service Advisor

I want to receive the latest job alerts for customer support & client services occupations in heybridge, ess

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