Customer specialist Work, Jobs in Heythrop, Oxf (with Salaries)

After Sales & Technical Support (Ground Care)
Etesia UK Ltd —Banbury
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
Technical Ecology Sales Advisor
Wildcare Limited —Moreton-In-Marsh
- £36,000 - £45,000 a year
- Full-time
- CRM software
- Master's degree
- Business development
- Free parking
- Work from home
Quick apply
Retail & Customer Experience Specialist
Laura Fisher Ltd —Cheltenham
- £12.81 an hour
- Part-time
- Management
- Customer service
- In-person
Quick apply
3d
Sales Assistant
TGJones —Chipping Norton
- £8.00 - £12.71 an hour
- Part-time
- Customer service
- School
- Employee assistance programme
- Employee discount
Quick apply
16h
Waking Night Support Worker - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £12.98 an hour
- Full-time
- Google Suite
- Communication skills
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Planning Consultant
Green Retreats —Aylesbury
- £32,000 a year
- Full-time
- CRM software
- Mentoring
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
13d
Location: Banbury, UK (Office-based 3 days/week, hybrid after 8-week training) Company: CPB UK Ltd
CPB UK —Banbury
- Hybrid work
- CRM software
- Communication skills
Senior Customer Service Advisor
Barclays —Witney
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
Customer Relations Specialist
Valda Energy —Bicester
- Up to £26,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
HR Coordinator - Maternity Cover
Advance Housing and Support Ltd —Oxford
- Up to £29,349.75 a year
- Full-time
- Hybrid work
- Administrative experience
- Human resources
- Recruiting
- Annual leave
- Employee assistance programme
System Support Specialist
CEVALogistics —Banbury
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
Technical Support Specialist
VoCoVo —Chipping Norton
- £38,000 - £41,000 a year
- Hybrid work
- Computer networking
- Employee assistance programme
- Sick pay
Part Time Social Content Creator
Joma Jewellery and Katie Loxton —Banbury
- Part-time
- Hybrid work
- Communication skills
- Employee discount
Health and Wellness Sales Advisor
Boots —Witney
- £13.56 - £15.59 an hour
- Part-time
- No experience needed
- Communication skills
- Employee assistance programme
- Employee discount
Post Office Specialist
OurCoop —Banbury
- £12.75 an hour
- Part-time
- Computer literacy
- Computer skills
- Cash handling
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
Northgate Vehicle Hire —Banbury
- £28,734 a year
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Banbury
- Part-time
- Customer service
AI Data Adventurer Internship
Global Water Intelligence —Oxford
- £14.50 an hour
- Full-time
- University
- AI
- Internship
Customer Service Representative- Avon Insurance
NFU Mutual —Stratford-upon-Avon
- £25,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
7d
Facilities Officer
Alloyed —Kidlington
- Flexible schedule

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customer specialist jobs near heythrop, oxf

After Sales & Technical Support (Ground Care)

Etesia UK Ltd
Banbury

Quick apply

Job details

Full-time
£40,000 a year

Benefits

Free parking
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Live chat
Microsoft Word
CRM software
Technical troubleshooting
Sales support
Microsoft Excel
Inbound customer enquiry call handling
Machinery breakdown fault-finding
Stakeholder liaison
Writing skills
Ticket management
Internal department liaison
English
Microsoft Office Suite
Presentation skills
Computer hardware
Staff training
Technical support incident logging
Computer networking
Customer interaction
Fault diagnosis and repair
Communication skills
Time management
Help desk

Full job description

Overview

Join our team as an After Sales & Technical Support specialist, where your expertise will be used to support our UK wide dealer network. You will be looking after all elements of After Sales within our business including technical support for our dealers and customers, warranty policies and procedures, supporting our field based sales team providing expert assistance, troubleshooting with strong communication skills to develop and build on existing relationships.

Duties

Respond promptly to dealer and customer inquiries via phone, email, or chat, delivering clear and effective technical support.
Diagnose and resolve technical issues related to products or services, guiding dealers through troubleshooting steps.
Coordinate with internal members of the team to ensure the flow of information and communication is passed to the correct people.
Conduct technical training with our dealer network, this could be updating existing dealers with new technical information or training a new dealer who is now retailing our product.
Maintain detailed records of both dealer and customer interactions, issues, and resolutions using Microsoft Office tools Excel, Word and CRM.
Manage service tickets efficiently, prioritising tasks based on urgency and impact.
Manage our demonstration fleet ensuring maintenance and repairs are carried out to keep the fleet up to date and ready for use at any one time. Manage the refurbishment of our used machinery programme, machinery will be refurbished to manufacturer standards. The machinery is then retailed through our own website.

Skills

Excellent presentation skills with the ability to communicate technical information clearly and confidently.
Knowledge of engineering including service and repairs, hydraulics, battery maintenance and repairs. Electric vehicle maintenance and repairs, diagnostics and problem solving,
Strong customer service skills, as working with dealer, customers, and a hands on approach is vital.
Effective communication skills in English, both verbal and written, to liaise with diverse audiences.
Proficiency in Microsoft Office Suite, especially Excel for data tracking and reporting.
Solid understanding of IT concepts, hardware, software troubleshooting, and network basics.
Exceptional organisation skills with the ability to manage multiple tasks efficiently within tight deadlines.
Good time management skills to prioritise support requests effectively.

Full training will be given to the successful candidate. Fully expensesed company vehicle supplied.

Pay: £40,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
Life insurance
On-site parking
Sick pay

Work Location: Hybrid remote in Banbury OX15 6HW

Quick apply

Refine Your Search

customer specialist jobs in heythrop, oxf

After Sales & Technical Support (Ground Care)

Technical Ecology Sales Advisor

Retail & Customer Experience Specialist

Sales Assistant

Waking Night Support Worker - Banbury Lodge

Planning Consultant

Location: Banbury, UK (Office-based 3 days/week, hybrid after 8-week training) Company: CPB UK Ltd

Senior Customer Service Advisor

Customer Relations Specialist

HR Coordinator - Maternity Cover

System Support Specialist

Technical Support Specialist

Part Time Social Content Creator

Health and Wellness Sales Advisor

Post Office Specialist

Customer Service Advisor

Sales - Sales Advisor - UK

AI Data Adventurer Internship

Customer Service Representative- Avon Insurance

Facilities Officer

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