Shift leader Work, Jobs in Heythrop, Oxf (with Salaries)

Front Office Supervisor
Warner Leisure Hotels —Heythrop
- Up to £31,000 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Free parking
- Annual leave
Trading Assistant
Sainsbury's —Chipping Norton
- £13.23 an hour
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
18h
Student Support Executive
Oxford Professional Education —Oxford
- £26,000 a year
- Full-time
- Hybrid work
- Salesforce
- English
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
8d
Deputy Cell Lead
Alpine —Enstone
- Full-time
- Continuous improvement
- Quality control
- Mentoring
Customer Services Supervisor
DHL Supply Chain —Banbury
- £35,901 a year
- Monday to Friday
- Training & development
- Free parking
- Annual leave
Shift Leader - Witney Valence Crescent Express
Tesco UK —Witney
- £14.76 - £15.97 an hour
- Full-time
- Customer service
- Continuous improvement
- School
17h
Production Operative
Newly Weds Foods —Banbury
- £30,985.53 - £46,134.57 a year
- Computer literacy
- Quality control
- Communication skills
Quick apply
Swimming Teacher
Leisure Solutions Community Trust —Oxford
- Up to £22.50 an hour
- Part-time
- Hybrid work
- Customer service
- Teaching
- Employee assistance programme
Hotel - Duty Manager
Premier Inn —Chipping Norton
- Up to £13.56 an hour
- Weekend availability
- Hotel
- Team management
- Leadership
- Employee discount
Quick apply
10d
First Line Manager
DHL Supply Chain —Wellesbourne
- £30,000 a year
- Computer literacy
- Leadership
- Communication skills
- Free parking
1d
STARS Retains Technician
Abbott Laboratories —Witney
- Full-time
- Computer literacy
12d
Warehouse Loader - Nights
Booker Group —Banbury
- Overtime
- Customer service
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
4d
Warehouse Operative - Nights Multi chamber
Booker Group —Banbury
- Overtime
- Customer service
- Warehouse experience
- Employee assistance programme
- Employee discount
Quick apply
4d
Team Member
NEXT —Witney
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
Production Operative
British Bakels Ltd —Bicester
- From £35,689 a year
- Overtime
- English
- In-person
- Manufacturing
- Free parking
- Health & wellbeing programme
Quick apply
12d
Warehouse Coordinator
GXO Logistics —Banbury
- £13.75 an hour
- Full-time
- Management
- Continuous improvement
- Training & development
- Annual leave
- Employee assistance programme
9d
Field Sales Executive
Charity Link —Oxford
- £40,000 - £45,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Security Officer
Serco Plc —Carterton
- £28,753.54 a year
- 12 hour shift
- Hybrid work
- Communication skills
- Employee assistance programme
Warehouse Operator
Origin —Bicester
- £28,000 - £30,000 a year
- Overtime
- Forklift
- Continuous improvement
- Organisational skills
- Free parking
- Employee discount
Tesco Colleague Nights - Gloucester Brck Extra
Tesco UK —Cheltenham
- £13.28 - £14.55 an hour
- Full-time
- Customer service
- School

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Front Office Supervisor

Warner Leisure Hotels -
Heythrop

Apply Now

Job details

Full-time
Up to £31,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Discounted or free food
Company pension
Employee assistance programme
Employee discount
Referral programme
On-site parking

Qualifications

Front of house supervision
Stakeholder liaison
Shift management
Internal department liaison
Complaint handling
Cost control
Front desk
Cash handling
Team motivation leadership
Communication skills
Hotel front office operations
Time management
Hospitality management

Full job description

Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.

Warner Hotels are recruiting for a Front Office Supervisor. The role anticipates guest needs, resolves challenges calmly, and maintains smooth communication across departments. Through curiosity and continuous improvement, the Supervisor elevates service delivery, efficiency, and guest advocacy. Rooted in collaboration and commitment, this role nurtures a positive, guest‑focused culture where the team feels supported and empowered.

Role Purpose:

The Front Office Supervisor is to act as the on shift operational leader, and ensures an exceptional arrival, stay, and departure experience for every guest, leading the reception team with warmth, confidence, and professionalism.

Responsibilities:

Operational Oversight

Act as the on-shift leader across the department.
Monitor operational standards and efficiency in all areas.
Coordinate with department managers to resolve issues promptly.
Reallocate resources during busy periods to maintain service levels.
Motivate teams and lead by example with a positive, collaborative approach.
Conduct thorough shift handovers to ensure smooth continuity.
Prepare shift reports on key events, feedback, and challenges.

Guest Service & Experience

Serve as the main guest contact during the shift.
Handle queries, complaints, VIPs, and special requests professionally.
Maintain visibility in public areas to support engagement and satisfaction.

Health, Safety & Compliance

Ensure adherence to H&S regulations, hygiene standards, and company policies.
Act as the person responsible for emergency procedures, fire safety, and first aid.
Complete incident reports and escalate as needed.

Financial & Commercial Awareness

Monitor upselling opportunities.
Ensure correct cash handling and billing processes.
Support cost control while protecting guest experience.

Event & Function Support

Liaise with organisers and internal teams to ensure requirements are met.

Problem Solving & Crisis Management

Take decisive action during emergencies or unexpected issues.
Coordinate teams to minimise disruption and ensure guest safety

Behaviours, Skills & Experience

Front Office operations and hospitality service standards.
Guest experience principles and complaint resolution techniques.
Hotel systems (iStay, Maestro) and GDPR/PCI compliance.
Health & safety, fire safety, and compliance requirements.
Ability to lead and motivate guest-facing teams effectively during shift.
Strong communication, organisation, and time management skills and the ability to coordinate multiple departments simultaneously

Why Work for Warner Hotels?

Free use of gym and leisure facilities
60% discounted food onsite
Pension scheme
A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
28 days annual leave per year (Inclusive of Bank Holidays)
Cycle to Work Scheme
20% discount at breaks at Warner, Butlins & Haven + additional discounts during your stays for you and your family
Help @ Hand from Unum - including virtual GP, Physiotherapy support, Mental Health sessions
Life Assurance
Free Car Parking onsite
Family Friendly policies
Refer a friend scheme
Aslan: Our Reward & recognition portal includes access to a financial wellbeing platform
Access to a discounts platform including a points based discount plan to increase your retail discounts
Access your wages on demand through Aslan
Employee Assistance Programme
L&G Care Concierge
Glow Getters and Long Service Awards

Ready to discover your glow?

Be part of something more than a hotel — where your personality shines and your ideas matter.

At Warner Hotels, diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require.

If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: [email protected]

Apply Now

Refine Your Search

shift leader jobs in heythrop, oxf

Front Office Supervisor

Trading Assistant

Student Support Executive

Deputy Cell Lead

Customer Services Supervisor

Shift Leader - Witney Valence Crescent Express

Production Operative

Swimming Teacher

Hotel - Duty Manager

First Line Manager

STARS Retains Technician

Warehouse Loader - Nights

Warehouse Operative - Nights Multi chamber

Team Member

Production Operative

Warehouse Coordinator

Field Sales Executive

Security Officer

Warehouse Operator

Tesco Colleague Nights - Gloucester Brck Extra

I want to receive the latest job alerts for shift leader in heythrop, oxf

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