Customer service manager Work, Jobs in High Wycombe (with Salaries)

CRM & Customer Growth Manager
Uggly&Co —Marlow
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Marketing
- Employee discount
Quick apply
10d
Customer Relationship Manager
Macc Care Limited —Leighton Buzzard
- £35,000 - £45,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Referral programme
Quick apply
12d
Director of Customer Operations and Engagement, EMEA
IPCI —High Wycombe
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
10d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Office Manager / Receptionist
Equans —High Wycombe
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Manager for Office of the Vice-Chancellor
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Employee discount
Assistant Store Manager
Sahara —Marlow
- £14 an hour
- Part-time
- Management
- Sales
- Merchandising
- Store discount
- Employee discount
Quick apply
8d
Customer Relations Manager
Hamberley Care Homes —Oxford
- £73,500 a year
- Full-time
- Sales
- Customer service
- Hotel
- Free parking
- Referral programme
Marketplace Manager
The Focusrite Group —High Wycombe
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Life insurance
Quick apply
Website Performance Manager
Oxford Instruments plc —High Wycombe
- Management
- Leadership
- HTML
4d
Customer Service Manager
Berkeley Group —Maidenhead
- Full-time
- Sales
- Customer service
- IT
- Annual leave
Quick apply
Porsche Personal Case Manager
RAC —Reading
- Up to £27,000 a year
- Weekend availability
- Hybrid work
- Microsoft Office
- Free parking
- Annual leave
Omnichannel Engagement Manager
CSL Vifor —Maidenhead
- Full-time
- CRM software
- Analysis skills
- Project management
Customer Service Manager - Hospitality Airport Lounge
BaxterStorey UK —Hounslow
- £39,491.60 a year
- Full-time
- Hospitality
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Senior Fleet Branch Manager - Heathrow Airport
SIXT UK —London
- Full-time
- Analysis skills
- Leadership
- Paid training
- Annual leave
Quick apply
Technical & Energy Manager
Serco Group —Bisham
- Up to £48,000 a year
- Weekend availability
- Maintenance
- Organisational skills
- Mechanical knowledge
- Employee assistance programme
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Leadership
- Employee discount
4d
Client Service Manager
Datum Datacentres Ltd —Farnborough
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Sick pay
Quick apply
9d
Customer Experience Lead
Parker Car Service —Feltham
- £38,000 - £42,000 a year
- Full-time
- Management
- Customer service
- Organisational skills
- Free parking
- Employee discount
Quick apply
8d

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customer service manager jobs near high wycombe

CRM & Customer Growth Manager

Uggly&Co
Marlow

Quick apply

Job details

Permanent | Full-time
£35,000 - £45,000 a year
10 days ago

Benefits

Casual dress
Employee discount

Qualifications

Email marketing
Analysis skills
SEO
Organisational skills
Marketing

Full job description

Pay: £35,000.00–£50,000.00 per year (depending on experience)

CRM & Customer Growth Manager

Permanent | Immediate Start

Uggly & Co is a fast-growing motorcycle and adrenaline lifestyle clothing brand, and we're looking for an experienced CRM & Customer Growth Manager to own and develop our customer marketing strategy.

This is an exciting opportunity to build and shape the CRM function within a rapidly growing business. You'll take ownership of our customer communications, retention strategy, email and SMS marketing, and loyalty programme, helping turn first-time customers into lifelong brand advocates.

Working closely with the founders, ecommerce and marketing teams, you'll use customer insight, creativity and data to deliver personalised experiences that drive engagement, repeat purchases and customer lifetime value.

Key Details

Start Date: Immediate start available

Contract Type: Permanent

Location: Hybrid based in Marlow, UK

Availability: Flexible working available

Hours: Full-time (40 hours per week)

Pay: Competitive depending on experience

The Role

As our CRM & Customer Growth Manager, you'll own the customer journey across all owned marketing channels and play a key role in driving customer retention and long-term business growth.

Your responsibilities will include:

Developing and delivering the CRM strategy across email, SMS and customer communications
Building automated customer lifecycle journeys including welcome, post-purchase, retention, win-back and VIP campaigns
Creating customer segmentation strategies to deliver personalised marketing experiences
Managing the CRM campaign calendar alongside product launches, promotions and seasonal campaigns
Developing and managing a customer loyalty programme that increases engagement and repeat purchase
Analysing customer behaviour, purchase patterns and campaign performance to identify growth opportunities
Monitoring key CRM metrics including open rates, click-through rates, conversion, retention and customer lifetime value
Running A/B testing across subject lines, content, offers and customer journeys to continuously improve performance
Working closely with Ecommerce, Product and Marketing teams to ensure a seamless customer experience
Helping improve onsite customer journeys through customer insight and behavioural data
Producing regular performance reports with clear commercial recommendations
Identifying new opportunities to increase customer engagement and lifetime value as the business continues to grow

What We're Looking For

Proven experience in CRM, email marketing or customer lifecycle marketing within ecommerce or retail
Strong experience using CRM platforms such as Klaviyo (or similar)
Experience building automated customer journeys and segmentation strategies
Excellent understanding of customer retention, loyalty and lifecycle marketing
Strong analytical skills with the ability to interpret data and make commercially driven decisions
Experience measuring campaign performance and driving continuous optimisation
A proactive, hands-on attitude with the confidence to take ownership of the CRM function
Excellent organisational skills and attention to detail
Ability to work independently and manage multiple priorities in a fast-paced business
A positive attitude with a willingness to get stuck in wherever needed
Previous experience within fashion or ecommerce is desirable
An interest in motorcycles or motorsport is a bonus

Why Join Uggly & Co?

This is far more than a traditional CRM role.

You'll have the opportunity to build and shape the customer experience within one of the UK's fastest-growing lifestyle clothing brands. Your ideas won't disappear into layers of approval—you'll work directly with the founders, influence business decisions and see the results of your work every day.

We're a family-run business that works hard, moves quickly and genuinely enjoys what we do. If you're looking for a role where you can make a real impact, grow with the business and help build something special, we'd love to hear from you.

Job Type

Permanent

Schedule

Full-time – 40 hours per week

Benefits

Casual dress
Staff clothing allowance and discount
Flexible working opportunities
Regular team social events
Opportunity to shape and build the CRM function
Genuine career progression as the business grows
Opportunity to make a real commercial impact

Work Location: Hybrid based in Marlow, UK

Pay: £35,000.00-£45,000.00 per year

Work Location: Hybrid remote in Marlow (Buckinghamshire)

Quick apply

Refine Your Search

customer service manager jobs in high wycombe

CRM & Customer Growth Manager

Customer Relationship Manager

Director of Customer Operations and Engagement, EMEA

Head of Retention

Assistant Customer Service Manager

Office Manager / Receptionist

Manager for Office of the Vice-Chancellor

Assistant Store Manager

Customer Relations Manager

Marketplace Manager

Website Performance Manager

Customer Service Manager

Porsche Personal Case Manager

Omnichannel Engagement Manager

Customer Service Manager - Hospitality Airport Lounge

Senior Fleet Branch Manager - Heathrow Airport

Technical & Energy Manager

Service Business Operations Manager

Client Service Manager

Customer Experience Lead

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