Information officer Work, Jobs in Highbury, Gtl (with Salaries)

Customer Contact Officer
Serco Plc —Victoria
- £30.27 an hour
- Full-time
- Remote
- Communication skills
- Work from home
- Employee assistance programme
Administration Assistant
Brooke Park Co Op —London
- £17 - £25 an hour
- Part-time
- Master's degree
- Contracts
- In-person
Quick apply
2d
Student Conduct Officer (Medicine)
Imperial College London —South Kensington
- £48,246 - £55,434 a year
- Full-time
- No degree
- Annual leave
8d
Assistant Hub Officer
HM Revenue and Customs —Stratford
- £31,471 a year
- Part-time
- Hybrid work
- Microsoft Word
- Presentation skills
- Travel
- Work from home
10d
Trainee Housing Enforcement Officer
Barnet Council —London
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexitime
2d
Field Welfare Officer
Fulmar Services —North London
- £37,000 - £42,000 a year
- Full-time
- Travel
- Financial services
- Communication skills
- Life insurance
- Referral programme
Quick apply
5d
Data Cleansing Support Officer
Royal Aeronautical Society (RAeS) —London
- £15 - £17 an hour
- Temporary
- Hybrid work
- CRM software
- SQL
- Analysis skills
- Health & wellbeing programme
- Life insurance
Quick apply
10d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Housing Officer
Rhythmic Care UK Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Sick pay
Quick apply
Digital Services Officer
Newham Council —London
- £41,133 - £43,680 a year
- Full-time
- Hybrid work
- Employee assistance programme
5d
Family Information and Advice Officer
Enfield Council —Enfield
- £38,256 - £39,276 a year
- Analysis skills
- Experience working with children
- Organisational skills
- Annual leave
- Employee assistance programme
4d
Referrals and Administration Officer
Caridon Young Living —London
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Administrative experience
- Life insurance
Quick apply
4d
Vetting Officer - 12 Month Fixed Term Contract
British Transport Police —London
- £35,754.47 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
- Gym membership
Quick apply
Income Officer - Court
Lewisham Council —London
- £37,509 - £41,637 a year
- Full-time
- Organisational skills
- Employee discount
9d
RESEARCH OFFICER
The Place —London
- £27,973 - £34,966 a year
- Part-time
- Hybrid work
- Doctoral degree
- Business
3d
Exams Officer
Harris Federation —London
- £31,740.49 - £33,677.68 a year
- Full-time
- Management
- Databases
- Recruiting
Information & Advice Officer
Hertfordshire County Council —Hemel Hempstead
- £27,694.08 - £31,022.04 a year
- Part-time
- Computer literacy
- English
- Experience working with children
Outreach and Engagement Officer
Hackney Borough Council —Hackney
- £46,854 - £47,925 a year
- Full-time
- School
6d
Deputy List Officer
HM Courts & Tribunal Service —London
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
10d
Communications Officer (First Contact/Despatch)
Metropolitan Police —Bow
- £39,549 - £46,193 a year
- Full-time
- Typing
- Communication skills

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Customer Contact Officer

Serco Plc -
Victoria

Apply Now

Job details

Full-time
£30.27 an hour

Benefits

Work from home
Employee assistance programme

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer interaction
Outbound calling
Communication skills

Full job description

Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.

You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:

$30.27 per hour with permanent full-time employment (38 hours per week).
Monday to Friday roster with shifts between 8:00 AM and 8:00 PM—no weekend work.
100% remote role, giving you the flexibility to work from home while saving time and commuting costs.
23 business days of paid, full-time training, delivered remotely so you can learn from the comfort of your home.
Access to Serco's rewards and discounts program, offering savings across a wide range of retailers and services.
24/7 Employee Assistance Program (EAP), providing confidential support for you and your immediate family.
Opportunities to learn, grow, and build a meaningful career with a global organization committed to making a positive impact.

Make an impact at Serco
As a Customer Contact Officer, you will play a key role in delivering exceptional service by:

Responding to inbound calls, offering clear and accurate information to assist customers
Conducting outbound calls to follow up on enquiries, resolve issues and collect necessary details
Navigating operating procedures and knowledge articles to provide timely and accurate information to customers regarding our client’s public service.
Keeping detailed and accurate records of customer interactions

Serco is a place for you
You could be a great fit if you have:

Strong attention to detail and accuracy when interacting with customers
Excellent communication skills, both verbal and written to explain complex information clearly
The ability to navigate multiple screens and information systems simultaneously
A calm and resilient approach when handling customer enquiries
A strong commitment to teamwork and professionalism
A proactive mindset, eager to learn and apply feedback

To work with Serco, you’ll also be required to:

Complete a pre-employment check including relevant security and Police clearances
Provide evidence of Australian citizenship (Australian Passport, Australian Birth Certificate, Proof of Citizenship)
Complete a behavioural and computer assessment
Attend an information session that describes what it’s like to work in a virtual contact centre
As this is a work from home role you will be required to provide your own equipment and have a suitable home office setup

Are you ready to do important work that really matters?
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia and New Zealand and offers unique opportunities to leverage your skills across our core capabilities in health, defence, maritime, justice, immigration, and community services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.

By joining Serco you’ll have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.

Impact a better future at Serco!

Apply Now

Refine Your Search

information officer jobs in highbury, gtl

Customer Contact Officer

Administration Assistant

Student Conduct Officer (Medicine)

Assistant Hub Officer

Trainee Housing Enforcement Officer

Field Welfare Officer

Data Cleansing Support Officer

Welfare Advice Officer

Housing Officer

Digital Services Officer

Family Information and Advice Officer

Referrals and Administration Officer

Vetting Officer - 12 Month Fixed Term Contract

Income Officer - Court

RESEARCH OFFICER

Exams Officer

Information & Advice Officer

Outreach and Engagement Officer

Deputy List Officer

Communications Officer (First Contact/Despatch)

I want to receive the latest job alerts for information officer in highbury, gtl

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