Service consultant Work, Jobs in Highbury, Gtl (with Salaries)

Customer Service Consultant
HSBC Global Services Limited —London
- From £28,800 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
5d
Property Consultant (North London & Surrounding Area's)
RVA SURVEYORS —North London
- £32,000 a year
- Full-time
- Sales
- English
- Driving
Quick apply
Health Advisor/FOH
MyHealthcare Clinic —Swiss Cottage
- £28,500 a year
- Overtime
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
11d
Salon Receptionist & Consultant
A-List Lace Hair —London
- From £15 an hour
- Part-time
- Customer service
- English
- Administrative experience
Quick apply
Trainee Recruitment Consultant
NetworkedR2R —Enfield Lock
- £23,000 - £40,000 a year
- Full-time
- Hybrid work
- Sales
- Bachelor's degree
- In-person
- Work from home
Quick apply
Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission
Air Charter Service —Surbiton
- £35,000 a year
- Full-time
- Sales
- Business development
- Travel
- Gym membership
Quick apply
Media Relations Consultant
CGI —London
- Full-time
- Organisational skills
- AI
- Leadership
Quick apply
Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
9d
Recruitment Consultant
GMS International Resources —Beckenham
- £30,000 - £35,000 a year
- Full-time
- Sales
- Business development
- Bachelor's degree
- Annual leave
- Gym membership
Quick apply
Senior Complex Investigator
Lloyds Banking Group —London
- £92,701 - £109,060 a year
- Full-time
- Hybrid work
- Mentoring
- Financial services
- Communication skills
12d
Service Consultant x2
BMW —London
- Overtime
- Driving
- Communication skills
- Annual leave
- Employee discount
Junior Account Executive (Graduate/Entry Level)
Pulsar Consulting Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
- Employee discount
- Life insurance
Quick apply
3d
Technical Success Consultant
Commusoft —London
- £37,000 a year
- Full-time
- Hybrid work
- Project management
- Communication skills
- Negotiation
Property Consultant (South London & South Coast)
RVA SURVEYORS —South London
- £32,000 a year
- Full-time
- Sales
- English
- Driving
Quick apply
Real Estate Agent
LUXURY HOMES ESPACE REAL ESTATE BROKER —London
- Up to £200,000 a year
- Full-time
- English
- Administrative experience
- Organisational skills
Quick apply
Self Employed Property Consultant (South London & South Coast)
RVA SURVEYORS —South London
- Up to £90,000 a year
- Full-time
- Sales
- Driving
- Travel
Quick apply
GAP Team Member
NEXT —London
- £8.28 - £12.71 an hour
- 12 hour shift
- Communication skills
- Employee discount
11d
Senior Consultant
VFS SPV Ltd —London
- £55,000 - £75,000 a year
- Full-time
- Engineering
- English
- Master's degree
- Free parking
Quick apply
Internal Controls (SOX) Consultant - £400-550 per day (6-12 month contract)
Hanami International —London
- £400 - £550 a day
- Full-time
- Hybrid work
- Business
- Accounting
- Communication skills
Quick apply
Bank Guest Services Assistant
The London Clinic —London
- £13.20 an hour
- 12 hour shift
- Hospitality
- Customer service
- Microsoft Office
4d

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service consultant jobs near highbury, gtl

Customer Service Consultant

HSBC Global Services Limited -
London

Apply Now

Job details

Full-time
From £28,800 a year
5 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Customer service
Communication skills

Full job description

What you'll do

As a Customer Service Consultant, you’ll provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will identify and support those who are in potentially vulnerable situations or have more complex needs ensuring financial inclusion for all.

We’re looking for people who are passionate about delivering an outstanding customer experience, people who are ambitious and have a helpful personality. Previous Customer Service experience is helpful but is not essential. What we’re really interested in is someone who can hold a conversation and who has a genuine passion for going above and beyond for customers – everything else we can teach you!

At HSBC we’re passionate about coaching and developing our people, you’ll have access to our learning platform and the opportunity to develop yourself and your career further.

Within this role you’ll:

Play a pivotal role within our Branch Customer Service Team by being the first point of contact for our customers, take ownership of their individual needs and deliver an exceptional customer experience
Play an integral part in customer education around HSBC digital services and fraud awareness
Identify customers who are in vulnerable situations and determine the best way we can support them
Help our customers with more complex banking needs to ensure they feel supported in their choices

What do I need to be successful?

Demonstrate excellent communication skills enabling you to engage in effective conversations, build strong connections and show empathy to our customers
The ability to take ownership of customer enquiries through to resolution, you’ll pride yourself on delivering a customer experience that exceeds expectations, delivering a personalised, friendly and efficient service
Be resilient to a continuous changing environment

When & where you'll work

This is a full-time role that requires you to work 35 hours per week between the hours of Monday to Friday 09:00-17:00 and Saturday 09:00-13:30. (Not all our branches are open on a Saturday). Please note if you are on a student visa that does not allow you to work 35 hours per week, unfortunately, we will not be able to progress your application. There may be times when we may ask you to support other local branches within a reasonable distance to you with any additional costs reimbursed in line with HSBC Expenses Policy.

Your Training

You’ll receive full training in-branch to get you up to speed with the specifics of your job role, the systems you will use, as well as the products and services that HSBC offer. Our Customer Service Consultant training course is 9 days in total split over 3 weeks. As our training is important, we require you to attend the whole course therefore you will be unable to take holidays during your training period.

What You’ll Get!

We offer an attractive starting salary of £28,800 based on 35 hours per week, plus an annual discretionary performance bonus.

You’ll also receive:

Over six weeks’ holiday. This includes bank and public holidays with the option to buy more
Perks at Work Benefit where you will be able to access to 30,000+ national and local employee discounts
A market-leading employer pension contribution
BUPA Healthcare
Life Assurance, equivalent to four times your annual salary
Access to a flexible benefits platform offering upgrades to Health Club Memberships, Retail Voucher Cards, Car Breakdown Cover and more
Sharesave schemes – a monthly savings plan linked to an option to buy shares in HSBC at a discounted rate

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please contact the Recruiter.

Apply Now

Refine Your Search

service consultant jobs in highbury, gtl

Customer Service Consultant

Property Consultant (North London & Surrounding Area's)

Health Advisor/FOH

Salon Receptionist & Consultant

Trainee Recruitment Consultant

Cargo Charter Sales Consultant - £35,000pa + 10% Uncapped Commission

Media Relations Consultant

Resident Liaison Officer

Recruitment Consultant

Senior Complex Investigator

Service Consultant x2

Junior Account Executive (Graduate/Entry Level)

Technical Success Consultant

Property Consultant (South London & South Coast)

Real Estate Agent

Self Employed Property Consultant (South London & South Coast)

GAP Team Member

Senior Consultant

Internal Controls (SOX) Consultant - £400-550 per day (6-12 month contract)

Bank Guest Services Assistant

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