Salary range: Salary range: £52,194 - £55,323 p.a. inc. London weighting pro rata
Contract: 36 Month Fixed Term- End date 31st March 2029
Hours of work: 36 hours FTE 1.0. Term Time Working (39 weeks)
Location: Brent Civic Centre as well as other locations as required
SEND Communication & Interaction Service Outreach Officer – Empower families. Champion communication. Help children access the support they need.
Join Brent’s dynamic SEND Outreach Service at an exciting time of transformation, as we bring to life the vision set out in the SEND and Alternative Provision Improvement Plan, including the innovative “Experts at Hand” approach.
This is a unique opportunity to be part of a forward‑thinking team that places children, young people and their families at the heart of practice, working alongside them as valued partners in shaping inclusive, high‑quality support.
We are seeking passionate, reflective professionals who are committed to co‑production, early intervention and systemic change, and who are inspired by the opportunity to strengthen inclusive practice across settings.
In Brent, you will play a vital role in supporting children with communication and interaction needs and helping families navigate their journey with confidence.
The Role
We are seeking a skilled and compassionate SEND Communication and Interaction Service Outreach Officer to support children and young people with speech, communication and language needs (SLCN), and to guide families through the assessment pathway for possible autism diagnosis.
This is a rewarding and impactful role, working closely with families, schools and a range of professionals to provide specialist advice, build understanding and ensure children receive the right support at the right time. You will play a key role in empowering families and strengthening inclusive practice across Brent.
Key responsibilities include:
- Providing specialist advice, guidance and support to schools on meeting the needs of pupils with communication and interaction needs
- Supporting families through the assessment process, including attending appointments, offering advice and signposting to relevant services
- Delivering training and workshops for parents, carers and school staff to build understanding and promote effective practice
- Working collaboratively with settings and families to develop supportive environments and tailored strategies for children
- Liaising with a wide range of professionals, including therapists, social care and education colleagues, to ensure coordinated support
- Supporting smooth transition pathways, including referrals into specialist services where appropriate
- Maintaining accurate records and contributing to service development and improvement
This is an excellent opportunity to make a meaningful difference to children, young people and families, helping them navigate complex systems and access the support they need.
The Person
We are looking for a knowledgeable and empathetic practitioner with strong experience supporting children and young people with speech, communication and language needs.
You will:
- Have significant experience working with children and young people with speech, communication and language needs across a range of ages and settings
- Bring strong experience of working with families and supporting parents and carers through complex processes
- Have expertise in identifying and supporting communication and interaction needs, including an understanding of diagnostic pathways
- Be confident delivering training, advice and support to both professionals and families
- Demonstrate strong partnership working skills across education, health and care
- Have excellent communication and interpersonal skills, with the ability to build trust and positive relationships with a wide range of stakeholders
- Be highly organised, able to manage your own workload and prioritise effectively
- Be committed to inclusion, safeguarding and improving outcomes for children and young people
Above all, you will be a compassionate and proactive practitioner, committed to supporting families and professionals to better understand and meet the needs of children with communication and interaction differences.
Why Join Brent?
This is an exciting opportunity to join a forward-thinking local authority at the forefront of SEND reform. In Brent, you will be empowered to influence practice, shape services and drive meaningful change for children, young people and families across the borough.
You’ll be joining a collaborative and ambitious team that values innovation, partnership working and inclusive practice — where your expertise and ideas can make a genuine and lasting impact.
What We Offer
We know people achieve their best when they feel valued. At Brent, you’ll benefit from:
- Up to 33 days annual leave (depending on length of service) plus bank holidays
- Excellent pension with generous employer contributions (LGPS)
- Hybrid and flexible working options available for most roles
- Supportive family-friendly policies for parent, guardians, and carers
- Health and wellbeing support , including access to eye test support and a 24/7 Employee Assistance Programme
- Financial support such as education sessions, childcare deposit loans, and season ticket loans
- Travel perks including affordable parking nearby, a Cycle to Work scheme, and great onsite facilities
- Learning and development opportunities to help you grow your career
- Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment
To learn more about our benefits, visit Our offer to you .
Application Guidance
Along with your CV, you must provide a supporting statement clearly demonstrating how you meet the key criteria outlined in the Application Guidance below:
https://www.brent.gov.uk/-/media/files/brent-job-descriptions/2026/application-guidance-send-communication-and-interaction-service-outreach-officer.pdf?rev=-1 .
We recommend using examples from your experience to evidence your knowledge, skills and achievements relevant to the role.
Please note that CVs alone will not be accepted and applications that do not sufficiently address the essential criteria may not be shortlisted.
If you are passionate about inclusive practice and want to be part of a forward-thinking local authority at the forefront of SEND reform and meaningful system-wide change, please apply now!
Closing date: Sunday 5th July at 23:59
About Brent
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
Additional Information
Along with your CV, you must provide a supporting statement clearly demonstrating how you meet the key criteria outlined in the Application Guidance attached to this advert.
https://www.brent.gov.uk/-/media/files/brent-job-descriptions/2026/application-guidance-send-communication-and-interaction-service-outreach-officer.pdf?rev=-1
If you are passionate about inclusive practice and want to be part of a forward-thinking local authority at the forefront of SEND reform and meaningful system-wide change, please apply now!
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here .
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on
[email protected] .
Job Description - https://www.brent.gov.uk/-/media/files/brent-job-descriptions/2026/send-communication-and-interaction-service-outreach-officer-final-2026.pdf?rev=-1
