Housing officer Work, Jobs in Hillingdon (with Salaries)

Housing Officer (West London)
Stef & Philips —London
- £34,000 - £40,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Referral programme
Quick apply
7d
Income Maximisation Officer
Hillingdon Council —Uxbridge
- £40,182 - £42,060 a year
- Communication skills
- Free parking
- Employee discount
Housing and Support Officer
YMCA St Pauls Group —Hounslow
- £30,112.72 a year
- Customer service
5d
Assistant Private Sector Housing Officer
Hammersmith & Fulham Council —Hammersmith
- £42,912 - £44,235 a year
1d
Housing Officer
Housing Solutions —Maidenhead
- £34,645 - £35,858 a year
- Full-time
- Communication skills
- Annual leave
3d
Income Maximisation Officer
Richmond and Wandsworth Councils —Twickenham
- £38,976 - £47,229 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
3d
Refugee Resettlement Support Officer
Islington Council —Islington
- £44,235 - £45,852 a year
- Employee discount
16h
Private Sector Housing Officer
Hammersmith & Fulham Council —London
- £43,308 - £54,360 a year
1d
Customer Resolutions Support Officer
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- Administrative experience
- Organisational skills
- IT
23h
Housing Register Officer
City of Westminster Council —Westminster
- £34,359 - £38,637 a year
- IT
- Communication skills
23h
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Homelessness Officer
City of Westminster Council —London
- £34,359 - £38,637 a year
- IT
- Communication skills
23h
Income Officer
City of Westminster Council —Westminster
- £34,359 - £37,509 a year
- Temporary
- English
- Communication skills
4d
Housing & Support Officer
Transform Housing & Support —Englefield Green
- £28,000 a year
- Microsoft Outlook
- Computer literacy
- No experience needed
- Annual leave
- Flexible schedule
12d
Housing Officer - Independent Living
Centrepoint —London
- £29,849.40 - £35,493.06 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
1d
Senior Private Sector Housing Officer
Hammersmith & Fulham Council —London
- £54,360 - £57,495 a year
1d
Supported Housing Officer
Housing Solutions —Maidenhead
- £34,266 a year
- Full-time
- Communication skills
- Annual leave
11d
Initial Assessment Officer
Islington Council —Islington
- £40,404 - £41,637 a year
- Customer service
- Employee discount
6d
Setting the Standard Compliance Officer
Ealing Council —Ealing
- £40,182 - £42,060 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Senior Customer Resolution Officer
City of Westminster Council —Westminster
- £42,912 - £46,854 a year
- Temporary
- Customer service
- English
- Bachelor's degree
11d

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Housing Officer (West London)

Stef & Philips
London

Quick apply

Job details

Full-time
£34,000 - £40,000 a year
7 days ago

Benefits

Company pension
Private medical insurance
Pay rise
Referral programme

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Computer literacy
Maintenance
Microsoft Office
Driving
Organisational skills
Computer skills
Leadership
Communication skills

Full job description

About us

Choosing to work at Stef & Philips is more about than just having a job. All members of our team share the same goal: to help improve the lives if vulnerable people around the UK by delivering safe, suitable homes and vital services for the homeless, back by investors who care. This people-centred ethos is reflected in our company culture; we prioritise wellbeing, inclusion, and opportunity for all.

Our journey so far

Stef & Philips began life in 2006 as a traditional family-run lettings agent, servicing private tenants and landlords in North London. But the UK’s urgent need for good quality social housing had a profound impact on our Founder and CEO, Chris Philippou. In 2012 he acted on that need, and we now operate UK-wide with over 4,300 accommodation units, 7,500 tenants and counting.

By bringing together private investors, local authorities, charities, and housing associations in as spirit of trust and a shared commitment to improving tenants’ lives, we’ve created a versatile, end-to-end model that delivers fit-for-purpose accommodation and services – a setting where people can begin to thrive again. Our full-service approach is unique. All work is carried out by dedicated in-house teams to ensure reliable, high-quality service.

The process begins with private or institutional investors looking for a positive social impact. Once we’ve helped them source and acquire the right property, our construction arm remodels and refurbishes it to our exacting quality standards. We also sign a lease with the investor to handle lettings, management, and maintenance, while protecting their capital and yields.

We believe everyone deserves a safe place to call home, right now though the UK’s housing crisis is getting worse, with homelessness forecast to double over the next 25 years. We’re committed to changing that trend, combining profit with purpose.

Our roots as a family business remain at the core of who we are, as do the values that go with it, and our commitment to help vulnerable people get the housing help they need.

The Role

A Housing Officer is a key role within Stef & Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers.

It's a very rewarding role in an organisation where your efforts will be recognised and valued.

Main Duties & Responsibilities

To provide basic maintenance services and adjustments when needed
Provide basic cleaning in properties
Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef & Philips procedures, including:
Scheduled periodic inspection visits
Maintenance visits, reporting issues in line with Stef & Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors
Dealing with complaints, and following up to ensure that they have been addressed appropriately
Health and Safety inspections
Support departments with check in and check out inspections
Reporting any anti-social behavior, investigating the cause, and liaising with third party agents if required
Liaising with the Utility department and obtaining meter reads
Assessing service user’s suitability for properties
Carrying out customer satisfaction surveys
Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc)
Maintain a safe working environment
Report all incidents or potential hazards
When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate
Maintain good working knowledge of company policies, and ensure they are followed at all times
Participate in development reviews
On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team.

Skills & Knowledge

An ability to demonstrate the core values of Stef & Philips
Knowledge and practice in housing and tenancy management support
Knowledge of the housing benefits system and welfare reform in a supported housing environment
Experience working with vulnerable people with support, care needs and homelessness
Computer literate
Knowledge of Microsoft office packages, particularly Word and Excel
Good interpersonal skills
Good communication skills (written and verbal)
Ability to prioritise and manage own workload, time and travel
Excellent organisational skills
Accurate recording skills
Good problem solving skills
Experience in managing maintenance issues and scheduling
Flexible, approachable, positive and enthusiastic
Driving licence

Desirable Skills/ Qualifications

Experience working within the temporary accommodation sector

Benefits

23 days leave, plus bank holidays
Additional holiday days for long service – up to 30 days
Celebration of tenure

o 3 years £500

o 5 years £1000

o 10 years £5000

Private health insurance with Vitality
Birthday off
One well-being day off per year
Maternity/Paternity Pay
Pension schemes increase – after 2 years.
Professional Emergency First Aid at work training
£500 referral scheme for staff who refer a new employee, paid upon passing probation.
Company payday lunch

Quick apply

Refine Your Search

housing officer jobs in hillingdon

Housing Officer (West London)

Income Maximisation Officer

Housing and Support Officer

Assistant Private Sector Housing Officer

Housing Officer

Income Maximisation Officer

Refugee Resettlement Support Officer

Private Sector Housing Officer

Customer Resolutions Support Officer

Housing Register Officer

Welfare Advice Officer

Homelessness Officer

Income Officer

Housing & Support Officer

Housing Officer - Independent Living

Senior Private Sector Housing Officer

Supported Housing Officer

Initial Assessment Officer

Setting the Standard Compliance Officer

Senior Customer Resolution Officer

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