Business services manager Work, Jobs in Hillington, Glg (with Salaries)

Client Services Manager
Kew Demand Business Services —Glasgow
- £3,200 - £3,800 a month
- Full-time
- CRM software
- Marketing
- English
- Free parking
Quick apply
Project Manager
OCS Group —Hillington
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
12d
Compliance Manager
OCS Group —Hillington
- Monday to Friday
- Microsoft Excel
- Microsoft Office
Quick apply
6d
Senior Business Development Manager - Production Kitchen
Reynolds Food Group —Kilmarnock
- Remote
- Hospitality
- Sales
- Marketing
Quick apply
Commercial Manager
OCS Group —Glasgow
- Microsoft Excel
- Analysis skills
- Contracts
Quick apply
Operational Leader
Infected Blood Compensation Authority —Glasgow
- £47,258 a year
- Full-time
- Management
- Presentation skills
- Continuous improvement
- Annual leave
2d
Maintenance Planner
KSD Support Services Ltd —Glasgow
- Up to £30,000 a year
- Full-time
- Writing skills
- Computer skills
- In-person
Quick apply
7d
Porsche Customer Relations Manager
Sytner —Glasgow
- CRM software
- Computer literacy
- Data entry
- Employee discount
8d
Business Support Manager
First Bus —Glasgow
- £45,000 - £50,000 a year
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
7d
Customer Experience and Insight Manager
Scottish Power —Glasgow
- £55,200 - £69,000 a year
- Customer service
- Annual leave
- Employee discount
Lead Digital Relationship Manager
OFGEM —Glasgow
- £63,443 - £86,547 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Flexible schedule
2h
Business Development Manager
BaxterStorey UK —Scotland
- £45,000 - £60,000 a year
- Full-time
- Hospitality
- Sales
- Travel
- Annual leave
Quick apply
Operations & Logistics Coordinator
Sarkar Tactical —Glasgow
- £28,000 - £30,000 a year
- Full-time
- Spanish
- Military
- English
- Free parking
Quick apply
6d
Store Supervisor
Footasylum —Glasgow
- Full-time
- Sales
Branch Manager
Stannah —Glasgow
- Full-time
- Remote
- Maintenance
- Team management
- Leadership
- Free parking
- Annual leave
Quick apply
2d
Helpdesk Coordinator
OCS Group —Glasgow
- Overtime
Quick apply
Corporate Services Contract Manager
Glendale Countryside Ltd —Scotland
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Contracts
- Annual leave
- Employee discount
Quick apply
Customer Service Advisor
TrustFord —Glasgow
- Customer service
- Hotel
- Communication skills
- Annual leave
- Employee discount
14d
Assistant General Services Manager
Sodexo —Paisley
- Up to £35,000 a year
- Weekend availability
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
Quick apply
5d
Office Manager
Scottish Engineering —Glasgow
- £34,000 - £38,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Life insurance
Quick apply
6h

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business services manager jobs near hillington, glg

Client Services Manager

Kew Demand Business Services
Glasgow

Quick apply

Job details

Permanent | Full-time
£3,200 - £3,800 a month

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

CRM software
Business Management
Report generation
Stakeholder collaboration
Marketing
Client engagement
Stakeholder liaison
Internal department liaison
English
Risk management
Relationship management
Communications
Management reporting
Business
Account management
Leadership
Communication skills

Full job description

About the Role:

Glasgow is a major centre for professional services, business operations, and client support, and at Kew Demand Business Services, we help organisations strengthen customer relationships, improve service delivery, and manage complex client requirements.

We are looking for a Client Services Manager who can oversee key accounts, coordinate service delivery, and ensure clients receive consistent, professional, and responsive support.

You will work closely with account teams, operations staff, project managers, commercial specialists, and senior stakeholders to maintain strong client relationships and deliver agreed service outcomes.

Why Work With Us?

The Environment:

Our office is located in central Glasgow, providing a professional setting for client meetings, team collaboration, and business operations.

Client Ownership:

You will have meaningful responsibility for client satisfaction, service quality, account performance, and the coordination of ongoing support.

Varied Portfolio:

You will work with clients across different sectors, each with distinct operational needs, service expectations, and commercial priorities.

Professional Growth:

You will have opportunities to strengthen your skills in account management, stakeholder engagement, commercial planning, service improvement, and team coordination.

Key Responsibilities:

Client Relationship Management:

Build and maintain strong working relationships with assigned clients, acting as a primary point of contact for service matters, operational updates, and ongoing support.

Service Delivery:

Coordinate internal teams to ensure services are delivered accurately, professionally, and within agreed timelines and standards.

Account Reviews:

Prepare and lead regular client review meetings covering performance, service quality, outstanding actions, risks, and future requirements.

Issue Resolution:

Investigate service concerns, coordinate corrective action, and ensure clients receive clear and timely updates.

Stakeholder Coordination:

Work with internal departments, suppliers, project teams, and commercial contacts to manage client requirements and resolve operational challenges.

Performance Monitoring:

Track service levels, client satisfaction, response times, delivery quality, and other key account measures.

Commercial Support:

Assist with renewals, pricing discussions, service changes, contract reviews, and opportunities to expand existing client relationships.

Client Onboarding:

Coordinate the introduction of new clients, ensuring requirements, responsibilities, timelines, and service expectations are clearly documented.

Service Improvement:

Identify recurring issues, gather client feedback, and recommend practical improvements to strengthen service delivery.

Reporting:

Prepare account reports, service summaries, performance updates, and presentations for clients and internal stakeholders.

Risk Management:

Identify risks affecting client relationships, delivery commitments, service quality, and commercial performance.

Team Coordination:

Guide account support staff and coordinate cross-functional activity to ensure client priorities are understood and addressed.

Documentation:

Maintain accurate client records, meeting notes, action plans, service agreements, escalation details, and account history.

Retention:

Support client retention by building trust, resolving concerns, and demonstrating consistent value through reliable service.

What We Are Looking For:

Experience:

At least 5 years of experience in client services, account management, service delivery, customer success, business operations, or a related professional role.

Education:

A degree in Business Management, Marketing, Communications, Operations Management, or a related discipline is preferred.

Client Management Skills:

Strong ability to manage client expectations, build professional relationships, and handle sensitive or complex service discussions.

Commercial Awareness:

Good understanding of service contracts, account growth, client retention, pricing considerations, and business performance.

Communication Skills:

Strong spoken and written English is required, together with the confidence to communicate with clients, internal teams, and senior stakeholders.

Problem Solving:

Ability to assess service issues, coordinate practical solutions, and maintain client confidence during difficult situations.

Reporting Skills:

Experience preparing client reports, performance summaries, presentations, and action plans.

Leadership Skills:

Ability to coordinate internal teams, guide support staff, and influence delivery without relying solely on formal authority.

Organisation:

Ability to manage several client accounts, changing priorities, deadlines, meetings, and service commitments.

Systems Knowledge:

Experience with customer relationship management platforms, service management tools, Microsoft Office, reporting systems, or similar business software is preferred.

Mindset:

You are organised, commercially aware, and client-focused. You take ownership of service outcomes, communicate clearly, and remain calm when managing competing priorities, difficult conversations, and urgent client needs.

Pay: £3,200.00-£3,800.00 per month

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

Refine Your Search

business services manager jobs in hillington, glg

Client Services Manager

Project Manager

Compliance Manager

Senior Business Development Manager - Production Kitchen

Commercial Manager

Operational Leader

Maintenance Planner

Porsche Customer Relations Manager

Business Support Manager

Customer Experience and Insight Manager

Lead Digital Relationship Manager

Business Development Manager

Operations & Logistics Coordinator

Store Supervisor

Branch Manager

Helpdesk Coordinator

Corporate Services Contract Manager

Customer Service Advisor

Assistant General Services Manager

Office Manager

I want to receive the latest job alerts for business services manager in hillington, glg

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