Head of operations Work, Jobs in Hillsborough, Dow (with Salaries)

Operations Manager
Yellowcom Ltd —Belfast
- £40,000 - £50,000 a year
- Full-time
- Management
- IT
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Project Planner
Kane Group Building Services Ltd —Banbridge
- Full-time
- Engineering
- Project management
- IT
- Free parking
- Annual leave
Quick apply
14d
Jameson Brand Ambassador Programme - Belfast
IRISH DISTILLERS LTD —Belfast
- Hospitality
- Bachelor's degree
- Travel
Quick apply
Head of Sales
Environmental Products & Services —Newry
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Driving
- Free parking
- Relocation assistance
Quick apply
Night Shift Supervisor
Grahams Bakery —Dromore
- £17 - £19 an hour
- Full-time
- Hospitality
- Management
- Bakery
Quick apply
12d
Product Development Manager
Cubis Systems —Craigavon
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- Bachelor's degree
- Referral programme
Quick apply
13d
Head of Talent
Alternative Heat —Banbridge
- Full-time
- Leadership
Quick apply
Project Administrator
Alternative Heat —Banbridge
- Full-time
- IT
Quick apply
5d
Head of Manufacturing
Alternative Heat —Banbridge
- Full-time
- Leadership
Quick apply
Course Manager
Balmoral Golf Club —Belfast
- £37,500 - £45,000 a year
- Full-time
- Management
- First Aid Certification
- Team management
- Free parking
Quick apply
15h
Operations Service Manager
Ministry of Justice —Belfast
- £40,001 - £60,000 a year
- Part-time
- Hybrid work
- Project management
- Presentation skills
- Travel
- Annual leave
- Employee discount
8d
Compliance Officer
Mifinity —Belfast
- Hybrid work
- Analysis skills
Quick apply
SEMO General Manager
SONI —Antrim
- Analysis skills
- Presentation skills
- No degree
- Free parking
Quick apply
14d
BSO_Head of Procurement Compliance Governance & Risk band 8a
Health and Social Care Trust —Lisburn
- £55,690 - £62,682 a year
5d
Executive Business Partner
Alternative Heat —Banbridge
- Full-time
- Organisational skills
- Communication skills
Quick apply
Head chef
Shed Grill & Seafood —Belfast
- £42,000 - £48,000 a year
- Overtime
- Hospitality
- Cooking
- Organisational skills
- Employee discount
Quick apply
11d
Senior Document Controller
Alternative Heat —Banbridge
- Full-time
Quick apply
Cluster Assistant Financial Controller
Dalata —Belfast
- Full-time
- Hospitality
- Hotel
- Analysis skills
- Employee assistance programme
Quick apply
7d
Head of Exhibitions and Events
Lowe Rental Corporation —Lisburn
- Weekend availability
- Spanish
- Microsoft Office
- Project management
Quick apply
Store Manager - Maternity Cover
Guess Europe Sagl —Banbridge
- Full-time
- Travel
- Store discount
- Employee discount
Quick apply
14d

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Operations Manager

Yellowcom Ltd -
Belfast

Quick apply

Job details

Full-time
£40,000 - £50,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Company events
Employee discount
Referral programme
On-site parking

Qualifications

Management
Operations management
Telecommunication
IT
Leadership
Communication skills

Full job description

About Yellowcom

Yellowcom is one of Ireland and Scotland's most successful independent communications companies. We design, deliver, and support business-critical solutions across a wide range of sectors.

While telecoms remains at our core, we support customers through multiple high-growth service areas, including:

IT & Managed Services
Cybersecurity
Energy Solutions
Intercoms
Payment Terminals & Connectivity

Operating locally, nationally, and internationally, Yellowcom continues to grow its customer base. With offices in Belfast, Glasgow and Dublin, we provide a full end-to-end consultancy, installation, and managed service offering.

To support this growth, we are seeking an experienced Operations Manager to lead regional service delivery and operational performance across Northern Ireland.

The Role

This is a senior operational leadership role with responsibility for the day-to-day performance of Project Managers and Field Engineers, as well as the successful delivery of customer projects and services.

You will own regional operational outcomes, drive consistency and efficiency through strong process adherence, and act as a key link between delivery teams, customers, and senior leadership.

Key Responsibilities

Own end-to-end regional operational delivery, ensuring projects and services are delivered on time, to standard, and within agreed SLAs
Lead, manage, and develop Project Managers and Field Engineers, including performance management and regular 1:1s
Own day-to-day delivery and people performance
Be fully accountable for regional KPIs, including productivity and customer retention
Drive effective resource planning, including engineer and project scheduling
Act as the escalation point for customer and delivery issues across the region
Maintain oversight of all live orders and projects using Dynamics 365 CRM
Work closely with cross-functional teams across Belfast, Glasgow and Dublin
Report directly to the Head of Operations & Customer Experience
Oversee stock ordering and inventory management
Manage company vehicles via the vehicle tracking system
Champion continuous improvement, identifying and implementing process and performance enhancements
Ensure the highest standards of customer experience through professional communication and service delivery

Skills & Experience

Essential:

Proven experience in a senior operations, service delivery, or field operations management role
Strong people-management experience across Project Managers and Engineers
Demonstrated ownership of KPIs, performance metrics, and operational outcomes
Excellent stakeholder management and communication skills
Highly organised with a structured, methodical approach to operations
Strong problem-solving and decision-making ability
High attention to detail with a focus on quality and consistency
Positive, driven, and accountable leadership style

Desirable:

Experience within telecoms, IT, or technical service environments
Familiarity with CRM or service management platforms (Dynamics 365 advantageous)
Experience managing field-based or geographically dispersed teams

Benefits

Performance-related bonus
Bike to Work scheme
Company pension
Employee discount
Company events
On-site parking

Working Hours

Monday to Friday
On-site role based in Belfast office

Job Type: Full-time

Pay: £40,000.00-£50,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Employee discount
Free parking
Health & wellbeing programme
On-site parking
Referral programme

Application question(s):

Please describe your experience managing, including how you ensure day-to-day delivery, KPI performance, and a high-quality customer experience.

Work Location: In person

Quick apply

Refine Your Search

head of operations jobs in hillsborough, dow

Operations Manager

Project Planner

Jameson Brand Ambassador Programme - Belfast

Head of Sales

Night Shift Supervisor

Product Development Manager

Head of Talent

Project Administrator

Head of Manufacturing

Course Manager

Operations Service Manager

Compliance Officer

SEMO General Manager

BSO_Head of Procurement Compliance Governance & Risk band 8a

Executive Business Partner

Head chef

Senior Document Controller

Cluster Assistant Financial Controller

Head of Exhibitions and Events

Store Manager - Maternity Cover

I want to receive the latest job alerts for head of operations in hillsborough, dow

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