Service administrator Work, Jobs in Hilton, Dby (with Salaries)

Offender Management Unit - Case Administrator
Serco Plc —Uttoxeter
- £26,510 a year
- Full-time
- Microsoft Word
- Communication skills
- Office experience
- Employee assistance programme
- Employee discount
Bookings Administrator
Nuffield Health —Derby
- £25,038 a year
- Part-time
- Customer service
- Employee discount
- Gym membership
Resettlement Administrator
Serco Plc —Uttoxeter
- £26,510 a year
- Full-time
- Microsoft Word
- Databases
- Administrative experience
- Employee assistance programme
11d
Sales Administrator
Project Better Energy —Burton-On-Trent
- £26,437 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
3d
Rostering Administrator
TrustBridge Care —Derby
- £12.75 - £14.00 an hour
- Full-time
- Accounting
- Computer skills
- In-person
- Health & wellbeing programme
Quick apply
11d
Casework Support Officer - 2 posts
Derby City Council —Derby
- £26,403 - £27,254 a year
- Temporary
- Hybrid work
- Microsoft Outlook
- Administrative experience
- Communication skills
- Annual leave
- Employee assistance programme
15h
Event Coordinator
Lemoncake Events —Lichfield
- £28,000 - £33,000 a year
- Weekend availability
- Customer service
- Travel
- Organisational skills
Quick apply
11d
Transport & Routing Administrator
F H Brundle —Burton-On-Trent
- From £28,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Data entry
Quick apply
6d
Sales Order Processor/E-Commerce Administrator
Abbeydale Direct —Ashbourne
- £28,000 a year
- Part-time
- Data entry
- In-person
- Phone etiquette
- Free parking
Quick apply
Generic Business Administrator
Ministry of Justice —Ashbourne
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Databases
- Presentation skills
- Annual leave
14d
HR Administrator
Derby County Football Club —Derby
- Overtime
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Annual leave
- Employee discount
Quick apply
12d
Office Administrator
Cress Security Co. Limited —Stafford
- From £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
5d
Sales and Customer Service Administrator (Part Time)
Pugh & Sanders —Burton-On-Trent
- £16,900 - £17,400 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
3d
Helpdesk Administrator
Cornerstone facilities management LTD —Derby
- £13 an hour
- Full-time
- Continuous improvement
- Data entry
- Contracts
- Free parking
- Employee discount
Quick apply
5d
Information Governance Administrator
Tamworth Borough Council —Tamworth
- £26,403 - £28,598 a year
- Full-time
- Remote
- English
- Administrative experience
- Organisational skills
14h
Customer Service Executive
Johnsons Workwear Ltd —Uttoxeter
- £32,208.58 a year
- Full-time
- Health & wellbeing programme
Quick apply
Subject Administrator
Nottingham Trent University —Nottingham
- £28,063 - £30,185 a year
- Full-time
- Hybrid work
- Administrative experience
- University
- School
- Annual leave
- Employee discount
5d
HR Shared Services Administrator
CEVALogistics —Ashby-De-La-Zouch
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Human resources
- Annual leave
- Employee discount
Trainee Mortgage Advisor
APR Money Ltd —Derby
- From £24,000 a year
- Full-time
- Hybrid work
- Basic maths
- Financial services
- Communication skills
- Life insurance
- Sick pay
Quick apply
Administrator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Databases
- Administrative experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply

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Offender Management Unit - Case Administrator

Serco Plc -
Uttoxeter

Apply Now

Job details

Full-time
£26,510 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Word
Administrative support experience
Filing
Communication skills
Office experience

Full job description

Offender Management Unit - Case Administrator

Location: HMP Dovegate, Staffordshire, ST14 8XR

Salary: £26, 510 per annum plus excellent benefits

Hours: Hours: 40 hours per week- Monday- Friday- 8am- 4:30pm- plus 2 lates per week working 9am-5.30pm (flexibility is required on a late shift to stay past 5.30pm)

Ready to impact a better future?

As a Case Administrator within our Justice and Immigration division, you’ll play a key role in supporting the Offender Management Unit (OMU) at HMP Dovegate. You’ll provide high‑quality administrative support to Prison Offender Managers, ensuring that all case documentation is processed accurately, securely and in line with Prison Service Instructions.

This is a responsible and detail‑focused role where confidentiality, organisation and professionalism are essential. Your work will help ensure offender casework processes operate effectively and compliantly, supporting safe and timely offender management.

At HMP Dovegate we work in the OMiC Pod model therefore we are required to complete the following specialist case administration responsibilities:

Sentence calculation, completing basic and advanced training within the first 12 months of employment and maintaining your licence to operation thereafter.
Parole administration, including identifying eligible prisoners, producing parole dossiers and liaising with the Parole Board.
Public protection, supporting monitoring activity and preparing reports for risk management meetings.
Custody administration, including court lists, video link bookings and liaison with escort providers.
Home Detention Curfew (HDC) processes, identifying eligible prisoners and managing documentation within required timeframes.

What you’ll do as a Case Administrator

You’ll be entrusted to:

Provide clerical and administrative support across all areas of the Offender Management Unit.
Accurately create, maintain and update offender records across computerised and local recording systems.
Work closely with Prison Offender Managers and Supervisors to support transfers, new receptions, discharges and licence production.
Communicate effectively with internal colleagues and external agencies including Police, Probation, Magistrates’ Courts, Crown Courts and other prisons.
Ensure all written and verbal information is handled securely and confidentially at all times.
Produce reports as requested and maintain accurate audit trails of actions taken.
File, archive and control sensitive prisoner records in line with security and data protection requirements.
Support sentence planning, parole, re‑categorisation and release processes in line with PSI guidelines.
Demonstrate flexibility by supporting all areas of OMU activity when required.

Does this sound like you?

You’ll be a great fit for this role if you have:

Excellent administration skills and experience working in a busy office environment.
Strong written and verbal communication skills.
High levels of accuracy and attention to detail.
Good IT skills, including Microsoft Word and Excel.
GCSEs (or equivalent) in English and Mathematics.
The ability to work effectively as part of a team and manage multiple priorities.
A professional approach to handling sensitive and confidential information.
A positive attitude to learning, training and change.
Flexible to work additional hours when required
Able to lift, carry and move heavy files and records when required.

Desirable experience includes:

An understanding of Offender Management Unit processes.
Previous experience working with offenders or within a custodial environment.

Vetting and checks:

An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role. You will also be required to complete further vetting of a NPPV2 check.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can be confident you’ll be part of a supportive organisation that values integrity, professionalism and development. You’ll receive full training for specialist casework duties and have the opportunity to build a meaningful career within justice services.

What we offer

Pension: Up to 6% contributory pension scheme
Training and development: Role‑specific training, sentence calculation certification and ongoing development
Health and wellbeing: Employee Assistance Programme and wellbeing support
Discounts: Discounts across a wide range of retailers and services
Employee networks: Inclusive networks supporting collaboration, belonging and growth

Let’s impact a better future, together. Apply today.

About Serco
At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.

By joining Serco you will have unlimited access to our Global Employee Networks – SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.

Apply
Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.

At Serco we support fair access to employment for those with unspent criminal convictions through the ‘Ban the Box’ pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Apply Now

Refine Your Search

service administrator jobs in hilton, dby

Offender Management Unit - Case Administrator

Bookings Administrator

Resettlement Administrator

Sales Administrator

Rostering Administrator

Casework Support Officer - 2 posts

Event Coordinator

Transport & Routing Administrator

Sales Order Processor/E-Commerce Administrator

Generic Business Administrator

HR Administrator

Office Administrator

Sales and Customer Service Administrator (Part Time)

Helpdesk Administrator

Information Governance Administrator

Customer Service Executive

Subject Administrator

HR Shared Services Administrator

Trainee Mortgage Advisor

Administrator

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