Customer experience manager Work, Jobs in Hindon, Wil (with Salaries)

Housing Customer Experience Manager
Wiltshire Council —Salisbury
- £39,862 - £41,771 a year
- Full-time
- Hybrid work
Customer Base Manager
Truespeed Communications Ltd —Bath
- £50,000 - £55,000 a year
- Hybrid work
- Free parking
- Life insurance
1d
Operations Manager
Breathe Safety Ltd —Christchurch
- £45,000 - £55,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Operations Support Team Manager
SNG (Sovereign Network Group) —Blandford Forum
- £34,000 - £42,000 a year
- Full-time
- Communication skills
6d
Supply Planning & Procurement Manager
Lyons Seafoods Ltd —Warminster
- £40,000 - £50,000 a year
- Full-time
- Analysis skills
- Leadership
- Health & wellbeing programme
Quick apply
10d
Accounts Assistant
Hays House Nursing Home —Shaftesbury
- £16 - £18 an hour
- Full-time
- Microsoft Excel
- Accounting
- Data entry
- Free parking
Quick apply
4d
Visitor Operations & Experience Manager
National Trust —Bath
- £36,621 a year
- Weekend availability
- Customer service
- Leadership
- Free parking
- Employee assistance programme
6d
Head of Visitor Experience
Bath Abbey —Bath
- £33,300 a year
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Management
Quick apply
9d
SME Relationship Manager
Lloyds Banking Group —Bath
- Full-time
- Hybrid work
- Communication skills
- Banking
- Negotiation
9d
Operations Manager
Hotel Indigo Bath —Bath
- £45,000 - £50,000 a year
- Full-time
- Hotel
- Restaurant
- Hotel experience
- Employee assistance programme
- Referral programme
Quick apply
Department Operations Manager
University of Bath —Bath
- £38,784 - £46,049 a year
- Part-time
- University
- Annual leave
- Employee discount
10d
Connect to Work Delivery Manager
Wiltshire Council —Trowbridge
- £49,282 - £51,356 a year
- Full-time
- Hybrid work
6d
Onsite IT Engineer ( Working from the office and client sites)
Prodigy IT Solutions —Blandford Forum
- £25,000 - £42,000 a year
- Full-time
- Azure
- Microsoft Office
- SharePoint
Quick apply
2d
Customer Account Manager
Corintech —Fordingbridge
- Up to £30,000 a year
- Full-time
- Salesforce
- Analysis skills
- Travel
- Free parking
- Flexible schedule
Quick apply
Customer Services Team Leader
Bath and North East Somerset Council —Bath
- £19.81 - £21.14 an hour
- Management
- Customer service
- Leadership
6d
Sports and Leisure Manager
Clayesmore School —Blandford Forum
- Full-time
- Hospitality
- Management
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Quality Assurance Administrator
Amberley Labels —Blandford Forum
- Full-time
- Computer literacy
- Bachelor's degree
- Travel
- Life insurance
Quick apply
WMF Default Process Coordinator
Serco Group —Yeovil
- Full-time
- Military
- Employee assistance programme
Assistant General Manager
Everyman Media —Salisbury
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
12d
Service Advisor
Foray Motor Group —Shaftesbury
- £35,000 a year
- Full-time
- Customer service
- Communication skills
- Employee discount
Quick apply
4d

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Housing Customer Experience Manager

Wiltshire Council -
Salisbury

Apply Now

Job details

Permanent | Full-time
£39,862 - £41,771 a year

Full job description

Salary: £39,862 - £41,771

Hours per week: 37 hours

Interview date: Week commencing Monday 13 June 2026

We are looking for a Housing Customer Experience Manager to develop and improve the way we interact with our tenants across Wiltshire. With over 5,300 homes and a £31m rental turnover, our Housing Management Service plays a crucial role in ensuring tenant satisfaction, and this role is central to shaping how residents experience our services. You will oversee all resident interactions, strengthen engagement and lead our Resident Engagement Team, using feedback and ‘mystery shopper’ exercises to drive continuous improvement.

We are seeking a proactive, empathetic and solution‑focused individual with significant experience of working in a similar role within a social housing landlord service. You will bring expert knowledge of the issues currently affecting social housing providers, alongside a strong understanding of relevant policies, legislation and the regulatory expectations set by the Regulator of Social Housing. Your work will support improved resident communications, effective handling of feedback and consistent compliance with Consumer Standards, making a direct and positive impact on tenant wellbeing and the reputation of the service.

In return, you will have the opportunity to influence service delivery, contribute to policy development and help shape how we respond to the needs of our tenants. This is a role where your insight and leadership will make a lasting difference to residents' lives.

If you have experience in social housing, a passion for customer experience and the drive to create meaningful change, we would love to hear from you.

Why us?

Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Find out more about Our Identity, staff networks, and employee benefits here .

Our hybrid working model means office staff are on site for at least half their hours, community-based staff carry out at least half their admin time in a workplace, and customer‑facing roles work entirely from their service location.

We are committed to creating a workplace where positive relationships thrive and everyone feels engaged, supported and able to do their best. We do not tolerate discrimination, bullying or harassment. Everyone is expected to promote a culture of inclusion, dignity, trust and respect, guided by our vision and Our Identity.

Contact details

For more details, contact Jamie Peters, Housing Income Manager, via email , or call 01722 434732 x54732.

Please ensure to regularly check your spam or junk folder for any communication from us regarding the status of your application.

Application criteria

Please download and read the role description and person specification carefully before you apply.

We understand that AI tools can support you in preparing job applications. However, we value authenticity and would encourage you to ensure your submission genuinely reflects your own experiences, skills, and motivations.

We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services.

Statement of commitment to equality and inclusion

Disability Confident Employer

Wiltshire Council does not accept unsolicited CVs or candidate details from recruitment agencies that are not appointed under a current, valid contract or approved supplier arrangement (including through our neutral vendor, Comensura).

Submission of unsolicited CVs or candidate details to the Council, whether directly or to individual employees, will not be considered as an introduction and will not create any obligation on the Council to pay any fees. If a candidate whose details have been submitted speculatively is subsequently appointed through a compliant route, no agency fee will be payable in respect of the unsolicited submission.

Agencies wishing to work with the Council must do so only via our approved procurement processes and neutral vendor arrangements.

Apply Now

Refine Your Search

customer experience manager jobs in hindon, wil

Housing Customer Experience Manager

Customer Base Manager

Operations Manager

Operations Support Team Manager

Supply Planning & Procurement Manager

Accounts Assistant

Visitor Operations & Experience Manager

Head of Visitor Experience

SME Relationship Manager

Operations Manager

Department Operations Manager

Connect to Work Delivery Manager

Onsite IT Engineer ( Working from the office and client sites)

Customer Account Manager

Customer Services Team Leader

Sports and Leisure Manager

Quality Assurance Administrator

WMF Default Process Coordinator

Assistant General Manager

Service Advisor

I want to receive the latest job alerts for customer experience manager in hindon, wil

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