Concierge Work, Jobs in Hoole, Chs (with Salaries)

Concierge
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Hotel
- Organisational skills
Quick apply
Night Concierge
The Guinness Partnership —Crewe
- £26,724 a year
- 12 hour shift
- Maintenance
- IT
- Time management
7d
Head Concierge
The Municipal Hotel & Spa MGallery —Liverpool
- Up to £29,000 a year
- Full-time
- Hospitality
- Hotel
- IT
- Employee discount
Quick apply
14d
Security Officer
OCS Group —Chester
- £13.45 an hour
- 12 hour shift
- Customer service
- Front desk
- Communication skills
Quick apply
Luggage Porter
The Municipal M Gallery —Liverpool
- Hotel
- Employee discount
Quick apply
7d
Security Officer
Marpol Security Limited —Warrington
- From £13 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Management
- Referral programme
Quick apply
Night time receptionist
International Inn —Liverpool
- Up to £13 an hour
- Full-time
- Customer service
- English
- Administrative experience
Quick apply
3d
Head Concierge
FAIRMONT —Knutsford
- Full-time
- Hospitality
- Management
- English
Quick apply
Concierge
Athena Healthcare Group —New Brighton
- £11.69 an hour
- Hospitality
- IT
- Communication skills
- Referral programme
Waking Night Concierge
Saha —Liverpool
- £26,227.50 a year
- Full-time
- Annual leave
- Employee discount
Multi-Site Security Officer
Anchor Group Services —Liverpool
- Customer service
- English
- Communication skills
- Employee assistance programme
7d
Casual Security Officer
OCS Group —Liverpool
- £13.45 an hour
- 12 hour shift
- Customer service
- Front desk
- Communication skills
Quick apply
4d

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Concierge

FAIRMONT -
Knutsford

Quick apply

Job details

Full-time

Benefits

Discounted or free food
Company pension

Qualifications

Hospitality
Guest relations
Organisational skills
Communication skills

Full job description

Company Description

Location: On-site in Knutsford, Cheshire, North-West England (not remote)

Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Cheshire countryside and surrounded by a championship golf course, the resort combines Fairmont’s world-renowned elegance with the warmth and character of its local heritage. Renowned for exceptional service and attention to detail, Fairmont Cheshire, The Mere offers guests an indulgent escape featuring world-class spa experiences, exceptional dining, and outstanding leisure facilities. Whether visiting for relaxation, celebration, or business, Fairmont Cheshire, The Mere is dedicated to creating unforgettable moments and delivering the very best in 5-star luxury hospitality.

Your purpose will be:

To curate exceptional, personalised, and intuitive guest experiences that reflect the elegance and heritage of Fairmont Hotels & Resorts. The Concierge serves as a trusted expert and ambassador of the hotel, providing thoughtful recommendations, seamless arrangements, and anticipatory service that transforms each stay into a memorable Fairmont moment. Through deep local knowledge, impeccable communication, and unwavering attention to detail, this role elevates the guest journey from the moment of enquiry to the final farewell.

Job Description

Deliver a warm, polished, and personalised welcome, embodying Fairmont’s luxury service philosophy
Provide expert recommendations on dining, activities, transportation, and local attractions tailored to guest preferences
Coordinate reservations, transportation, and bespoke experiences with precision and efficiency
Maintain a strong, elegant presence in the lobby, anticipating guest needs and offering proactive assistance
Support VIP and special‑attention guests, ensuring bespoke touches and seamless arrangements
Handle guest enquiries and requests with professionalism, discretion, and a solutions‑focused approach
Collaborate closely with Front Office, Guest Relations, Spa, F&B, and Housekeeping to ensure a cohesive guest experience
Maintain detailed guest profiles and preferences to support personalised service
Manage luggage services, deliveries, and guest amenities with accuracy and care
Coordinate courier services, transportation bookings, and external service providers
Ensure all guest interactions reflect Fairmont’s tone, values, and luxury positioning
Stay informed on local events, cultural highlights, and regional experiences to enhance guest recommendations
Support the management of lobby flow during peak arrival and departure periods
Handle guest concerns or service recovery with confidence and refined communication
Maintain accurate records of guest requests, bookings, and follow‑up actions
Participate in daily briefings to share VIP updates, operational priorities, and guest insights
Uphold all health, safety, and security procedures in line with UK legislation and Fairmont standards
Represent the hotel with grace, confidence, and a guest‑first mindset at all times

Qualifications

Minimum 2 years of experience in Concierge, Guest Relations, or Front Office roles, ideally within luxury hospitality
Strong communication and interpersonal skills with a polished, professional presence
Extensive local knowledge of Cheshire, Manchester, and surrounding areas
Familiarity with hotel systems such as Opera PMS desirable
Excellent organisational skills and meticulous attention to detail
Strong problem‑solving and service‑recovery abilities
Ability to manage multiple requests simultaneously while maintaining composure
Understanding of UK hospitality standards, including health & safety and GDPR
Additional languages advantageous for an international clientele
A passion for luxury service and creating memorable guest experiences

Additional Information

What is in it for you?

Exclusive Discounts:
- Fairmont Cheshire, The Mere, Spa and Golf discount
- Fairmont, Raffles, and Accor Hotels (friends and family rates are included)
- 20% off food and beverage in on-site restaurants
Colleague restaurant
Being part of The Mere Team – our culture is unique!
You will benefit from training and development opportunities
Competitive salary and benefits including pension
28 days of holiday including public holidays
1-5 days service award based on length of service
Special rates for Fairmont Cheshire, The Mere colleagues and their friends & family and discount across Accor hotels worldwide
And last but not least you will get to work with a team of EXTRAORDINARY people

Quick apply

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concierge jobs in hoole, chs

Concierge

Night Concierge

Head Concierge

Security Officer

Luggage Porter

Security Officer

Night time receptionist

Head Concierge

Concierge

Waking Night Concierge

Multi-Site Security Officer

Casual Security Officer

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