Performance manager Work, Jobs in Hoole, Chs (with Salaries)

Guest Experience Manager
Forest Holidays —Frodsham
- Up to £40,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Employee discount
Quick apply
Trading & Performance Manager Loans
Lloyds Banking Group —Chester
- £61,344 - £68,160 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Machine learning
4h
Contracts Coordinator
Cheshire Wellness —Neston
- £30,000 - £50,000 a year
- Full-time
- Microsoft Office
- Project management
- Organisational skills
- Free parking
Quick apply
Senior Loyalty Manager
Iceland —Deeside
- Full-time
- Employee discount
7d
Contract Manager – Industrial Services
Total Waste Recruitment —Chester
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
9h
Senior Talent & Performance Manager
Home Bargains —Liverpool
- Analysis skills
- Human resources
- Contracts
- Store discount
- Employee assistance programme
Quick apply
1h
Data Operations Manager
WorkNest People —Chester
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Java
Aftermarket Programme Manager
Triumph Group, Inc. —Deeside
- Full-time
- Project management
- Leadership
23h
Contracts Manager
COLAS ROADS UK —Chester
- £60,000 - £65,000 a year
- Civil engineering
- Data analysis skills
- Maintenance
- Annual leave
- Employee discount
Senior Customer Service Manager
TeamGround Global Solutions Ltd —Liverpool
- £47,125.88 - £65,542.21 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Health & wellbeing programme
- Flexitime
Quick apply
4d
PPC Lead
Armstrong B2B —Chester
- £40,000 - £50,000 a year
- Full-time
- Management
- Social media management
- Presentation skills
- Gym membership
- Sick pay
Quick apply
Client Relationship Manager - North
Quilter —Chester
- Full-time
- Hybrid work
- Management
- Travel
- Mentoring
Commissioned Employability Services Manager
Wrexham County Borough Council —Wrexham
- £41,654 - £44,963 a year
- Bilingual
- English
- IT
- Annual leave
- Employee assistance programme
Performance Oversight Manager
Barclays —Knutsford
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
6d
Service Manager
Care & Repair Carmarthenshire —Flintshire
PDP Coach & Loans Manager
Wrexham AFC —Wrexham
- Full-time
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
10d
Senior Project Manager
MAZE HOLDINGS LIMITED —Chester
- £63,000 - £70,000 a year
- Full-time
- Hybrid work
- PMP
- Engineering
- Analysis skills
- Free parking
- Annual leave
Quick apply
2h
Implementation Advisor
Bank of America —Chester
- Full-time
- Customer service
- Communication skills
- School
- Employee assistance programme
7d
Head of PaaS Product Management
EA Technology —Chester
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Engineering
- No degree
- Product management
- Referral programme
Quick apply
Service Manager
Care and Repair North East Wales —Deeside
- £40,000 a year
- Full-time
- Management
- Microsoft Office
- Supervising experience
- Free parking
Quick apply

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Guest Experience Manager

Forest Holidays -
Frodsham

Quick apply

Job details

Full-time
Up to £40,000 a year

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Driving Licence
Management
Customer service
Microsoft Office
Organisational skills
IT
Leadership
Communication skills

Full job description

A chance to lead, inspire, and deliver magical guest experiences in one of the UK’s most enchanting holiday destinations

Location: Delamere (Cheshire)
Salary: Up to £40,000 per annum
Working Hours: Full-time, 40 hours per week
Days of Work: Shifts vary Monday to Sunday on a rolling rota.

We have an exciting opportunity for a Guest Experience Manager to join our passionate team at Delamere. Work in one of the UK’s most stunning woodland locations, developing your skills while leading a team that provides outstanding service and sparkling-clean cabins for our guests. Our cabins at Delamere are tucked away in the largest woodland area in Cheshire. A peaceful escape under starry skies, surrounded by nature and designed to help guests unwind, recharge, and reconnect.

This is more than a management role - it’s your chance to lead, inspire, and bring the magic of our Forest Retreat to life every day.

Discover the Guest Experience Manager role:
As our Guest Experience Manager, you’ll take overall ownership of guest experience standards across the Retreat. Leading both Front and Back of House teams, you’ll ensure every guest interaction is memorable and every operational KPI is met. As a key member of the Senior Management Team, you’ll deputise for the General Manager when required, maintaining consistently high performance and service excellence across the location.

Your Responsibilities:
✨ Guest Experience

Deliver a seamless and exceptional guest journey from arrival to departure
Engage with guests, gather feedback, and resolve issues proactively
Lead service recovery and implement improvements based on reviews

️ Food & Beverage Operations

Oversee all F&B operations, ensuring top-quality service and standards
Drive revenue through upselling, cross-selling, and cost management
Manage stock, suppliers, and outlet performance

Revenue & Commercial Performance

Support revenue targets and budgets
Identify new revenue opportunities and growth initiatives
Monitor daily performance across accommodation, F&B, and activities

Team Leadership & Development

Lead, motivate, and develop F&B and Ranger teams
Influence a positive, service-focused team culture
Manage staffing, recruitment, training, and performance

Ranger & Activities Management

Oversee Ranger-led experiences, ensuring engagement and safety
Optimise activity schedules and monitor participation

Operations & Duty Management

Act as Duty Manager when required
Handle operational challenges, guest issues, and emergencies
Maintain visible leadership and cross-department coordination

Reporting & Strategy

Analyse guest, F&B, and activity performance to drive improvements
Support strategic planning and identify new growth opportunities

Your Skills & Experience:
We’re looking for a dynamic, hands-on leader who thrives on creating extraordinary guest experiences. You’ll bring energy, enthusiasm, and a genuine passion for hospitality, inspiring your team to deliver excellence every day.

✅ Full UK driving license and access to a vehicle
✅Senior management experience, ideally overseeing large operational teams
✅Strong leadership, planning, and organisational skills
✅ A genuine passion for delivering exceptional guest experiences
✅ Proven customer service management experience.
✅ Outstanding communication and relationship-building skills
✅Strong commercial awareness and problem-solving ability
✅ IT literate – MS Office & databases
✅ Ability to work collaboratively, under pressure, and influence at all levels

Why Forest Holidays?

We’re not your typical hospitality business. We create memorable stays in beautiful forest locations while protecting and conserving the land around us. With over 800 colleagues across the UK, we’re passionate about sustainability, wellbeing and helping people reconnect with nature.

What You’ll Get

✨ 31 days holiday (including bank holidays), plus extra with long service
Annual bonus linked to customer service performance
Enhanced maternity & paternity pay
Subsidised meals while on shift
Discounted Forest Holidays and Sykes Cottages breaks for you, friends & family
One paid volunteering day each year
Pension scheme, life assurance & health cash plan
Long service awards, wellbeing events & team celebrations
️ Hundreds of retail discounts across top UK brands

At Forest Holidays, we believe in creating an inclusive workplace where everyone feels welcome. If you need any adjustments during the recruitment process, we’ll be happy to support you.

Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check.

If you’re ready to create unforgettable moments for every guest and lead a team that makes memorable holidays happen, apply now.

Quick apply

Refine Your Search

performance manager jobs in hoole, chs

Guest Experience Manager

Trading & Performance Manager Loans

Contracts Coordinator

Senior Loyalty Manager

Contract Manager – Industrial Services

Senior Talent & Performance Manager

Data Operations Manager

Aftermarket Programme Manager

Contracts Manager

Senior Customer Service Manager

PPC Lead

Client Relationship Manager - North

Commissioned Employability Services Manager

Performance Oversight Manager

Service Manager

PDP Coach & Loans Manager

Senior Project Manager

Implementation Advisor

Head of PaaS Product Management

Service Manager

I want to receive the latest job alerts for performance manager in hoole, chs

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