Technical specialist Work, Jobs in Hoole, Chs (with Salaries)

First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
14d
Technical Specialist
ALS —Hawarden
- £36,634 a year
- Full-time
- Customer service
- Laboratory experience
- IT
- Annual leave
- Employee discount
11d
CAD Systems and Facilities Coordinator
CBRE —Chester
- Full-time
- Hybrid work
- AutoCAD
- In-person
- Time management
Graduate Project Engineer
Crowder Consulting —Birkenhead
- From £29,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
7d
Compliance and Onboarding Specialist
MCS —Warrington
- £32,012 a year
- Full-time
- Administrative experience
- Analysis skills
- Organisational skills
- Free parking
- Annual leave
Quick apply
10d
Junior Integration Engineer
Ericsson —Chester
- Azure
- Laboratory experience
- Java
8h
Specialist Support Analyst
Barclays —Knutsford
- Administrative experience
- Communication skills
- Banking
Data Operations Manager
WorkNest People —Chester
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Salesforce
- Java
Production Operations Specialist (Mainframe)
Bank of America —Chester
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
Pest Control Technician - Full Time
Complete Pest Control Services —Whitchurch
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Analysis skills
- IT
Quick apply
5d
Tom Ford Full time specialist - HBeauty Chester
Estee Lauder —Chester
- Weekend availability
- Customer service
Junior RAN Test Engineer
Ericsson —Chester
- Azure
- Laboratory experience
- Java
8h
Digital Learning Specialist
Gist Limited —Crewe
- £40,000 - £42,000 a year
- Full-time
- IT
- In-person
- Communication skills
- Annual leave
- Work from home
6d
Graduate Applications Engineer
Somerford Equipment Limited —Sandbach
- Full-time
- Engineering
- Bachelor's degree
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
13d
Technical Mitigation Handler
The Granite Group —Liverpool
- £35,271 - £41,556 a year
- Full-time
- Hybrid work
- Communication skills
- Flexible schedule
Quick apply
7d
Open Source Intelligence Analyst
The Granite Group —Liverpool
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Flexible schedule
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Chester
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
5d
Quality Assurance (QA) Specialist
Mast Group Limited —Bootle
- From £35,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Presentation skills
- Life insurance
- Sick pay
Quick apply
11d
Lead Deployment Engineer
EA Technology —Capenhurst
- In-person
11h
Boccard Welding Engineer
SGS —Deeside
- Full-time

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technical specialist jobs near hoole, chs

First Line Technical Support

PHOENIX Medical Supplies Limited -
Borough of Halton

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Job details

£28,461.32 a year
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Windows Server
TCP
Avaya
Customer service
LAN
Microsoft Exchange
Windows
ITIL
IT
TCP/IP
Communication skills
Active Directory

Full job description

Job Title: 1st Line Technical Support

Location: Runcorn

Salary: £28,461.32

Working Pattern: Monday to Friday 09.00 – 17.15, 37.5 hour per week

About Us:

At Phoenix Medical Supplies, we pride ourselves on delivering top class, business relevant solutions to the UK healthcare industry. Join us and be a part of a team that really makes a difference.

We are seeking a strong candidate to be a key member of the IT service desk function, providing support to CFBUs and Business Support Functions across all UK locations including offices, pharmacies and distribution centres during operational service hours.

Key Responsibilities:

In accordance with the defined ITIL processes provide incident management, request fulfilment, and access management services as a first point of contact. Ensure tickets are actioned in accordance with agreed SLA targets, using escalation processes where necessary.
Develop solutions and workarounds for incidents and problems where none exists.
Work cross-functionally within the IT Department to ensure the successful transition of new services into production. This may include installing, configuring and updating devices and applications. Ensure the CMDB is updated in a timely manner to reflect details of such changes.
Contribute to the process of Continuous Service Improvement by making suggestions of improvements to polices, processes and procedures.
Assist in meeting team and service performance KPIs in agreement set within the IT Service Operation Function.
Ensure that relevant IT and Data Security standards & policies are met at all times.
Monitoring of key group business systems for performance and availability through event and system monitoring resulting in reactive and proactive management of infrastructure and applications.
Support the Platform Specialists to perform client and server patching as and when required.
Create and maintain knowledgebase articles and documentation.

What We’re Looking For:

Experience of working on an IT field role along with exposure of ITIL processes is desirable.
Experience of working in a customer facing environment on telephone and face to face.
Experience within IT service delivery.
Exceptional Customer Service
Excellent interpersonal, communication and customer service skills.
Excellent troubleshooting and problem solving skills.
Practical experience of some or all of (Mandatory):
- Microsoft Windows Server and desktop operating systems.
- Active Directory administration.
- MS Exchange administration.
- Microsoft RDS administration.
- Hardware, peripherals, mobile devices.
- TCP/IP, LAN and WAN troubleshooting.
Practical skills these specialist applications (Desirable):
- CSD
- PlanetPress
- VIS
- ProScript Connect
- Buetema MDE
- MultePOS
- Avaya telephone system administration including Contact Centre.

What We Offer

22 days (pro rata) annual leave plus bank holidays, increasing with length of service
Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
High street discounts and offers
Employee Assistance Programme (EAP)
Contributory Pension Scheme
Fully funded accredited training programmes through the Apprenticeship Scheme

INDPMS

Apply Now

Refine Your Search

technical specialist jobs in hoole, chs

First Line Technical Support

Technical Specialist

CAD Systems and Facilities Coordinator

Graduate Project Engineer

Compliance and Onboarding Specialist

Junior Integration Engineer

Specialist Support Analyst

Data Operations Manager

Production Operations Specialist (Mainframe)

Pest Control Technician - Full Time

Tom Ford Full time specialist - HBeauty Chester

Junior RAN Test Engineer

Digital Learning Specialist

Graduate Applications Engineer

Technical Mitigation Handler

Open Source Intelligence Analyst

Operational Support Officer

Quality Assurance (QA) Specialist

Lead Deployment Engineer

Boccard Welding Engineer

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