Customer experience specialist Work, Jobs in Horley, Sry (with Salaries)

Customer Service Representative
Future Proof —Reigate
- £25,000 - £26,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Data entry
- Free parking
- Health & wellbeing programme
Quick apply
20h
Lloyds Banking Group Customer Support - Westfield Shopping Centre
Lloyds Banking Group —London
- £32,330 - £33,080 a year
- Full-time
- Customer service
- Financial services
- Banking
22h
IT Support
Feefo London Office —London
- £31,420.00 - £49,089.62 a year
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Flexitime
- Work from home
Quick apply
21h
Customer Services Officer - Part Time
HYDE HOUSING ASSOCIATION —London
- £25,000 a year
- Part-time
- Hybrid work
- Customer service
- Communication skills
Quick apply
17h
Customer Support Specialist
ExpenseIn —London
- £28,000 - £30,000 a year
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
23h
Communications Lead
Scarlet —London
- £80,000 - £90,000 a year
- Full-time
15h
Specialist, Content Producer
Pearson —London
14h
Operations, Quality & EHS Manager
Mel Aviation Components Limited —Crawley
- £45,000 - £50,000 a year
- Full-time
- In-person
- Annual leave
Quick apply
23h
Appeals and Representations Officer
Civic Recruitment Limited —Southwark
- Customer service
- Analysis skills
- Presentation skills
Quick apply
19h
Growth Executive Accelerator
Soar With Us —London
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
19h
AI Sales Specialist - Healthcare, Local Government and Non Profit Organisations, UK Public Sector
AWS EMEA SARL (UK Branch) —London
- Full-time
- Sales
- AWS
- AI
21h
Paid Marketing Executive
MVF —London
- Hybrid work
- Analysis skills
- Annual leave
12h
Administrator
Allsaved Group —Billingshurst
- £28,000 - £32,000 a year
- Management
- IT
Quick apply
22h
Learning Resource Centre Officer
Capital City College Group —London
- £25,885 a year
- Full-time
- Customer service
- Organisational skills
- Agile
- Annual leave
21h
Climate Risk Specialist
Beazley Management Limited —London
- Analysis skills
10h
Relationship Manager
GB Bank —London
- Full-time
- Hybrid work
- Business development
12h
Desktop Technician
Benefact Group —London
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Employee assistance programme
19h
EUC Engineer
CGI —London
- Full-time
- Customer service
- Windows
- IT
Quick apply
15h
Venue Sourcing Specialist
BCD Travel —London
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Travel
- Sick pay
20h
Dental Receptionist
Banning Dental Group —Woking
- £13 - £16 an hour
- Weekend availability
- Customer service
- Organisational skills
- In-person
- Flexible schedule
Quick apply
1h

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customer experience specialist jobs near horley, sry

Customer Service Representative

Future Proof
Reigate

Quick apply

Job details

Permanent | Full-time
£25,000 - £26,000 a year
20 hours ago

Benefits

Free parking
Health & wellbeing programme
Company pension
Company events
Employee assistance programme
Private medical insurance
Life insurance
Sick pay

Qualifications

Customer service
English
Data entry
Phone etiquette
Communication skills

Full job description

Customer Service Specialist

We are looking for a highly motivated individual with excellent customer service skills. You will be the first point of contact for our clients - providing assistance and answering any queries they may have.

What you'll do:

Speak with our clients over the phone to identify their requirements in order to provide fantastic customer service – this is not a call centre role, you're working as part of a team to support our Advisers so they can help clients;
Proactively make clients aware of any payment issues and rectify these, being their main point of contact if they require any assistance;
Maintain accurate computer records and to follow the company’s data protection and compliance procedures at all times;
Contact our existing clients annually to review their policy and answer queries about Trust forms.

Who you are:

Experienced in providing excellent customer service
Ideally some previous experience within insurance
A proactive and enthusiastic team player
Strong communication, interpersonal and listening skills
Good attention to detail
Polite and confident when speaking on the phone
Possess the ability to work in a compliant manner, adhering to FCA guidelines.

Pay and Benefits:

Salary £25-26k depending on experience
Up to 13.5% of salary as an annual bonus
28 days holiday per year, plus bank holidays
A 35 hour working week (Monday to Friday only, no weekends)
Private Medical Insurance
Income Protection
Death In Service benefit (equal to 4 times your annual salary)
Company pension scheme, employer contributes 5%
£150 towards new glasses if your prescription changes
Employee Assistance Programme, offering free counselling, legal and financial support, physio sessions, wellbeing and lifestyle coach and access to a remote GP
Staff social events throughout the year

Please note this is a permanent role, initially based in our office in Reigate for training each day, however we are happy to offer flexible working, with some days from home, once you have achieved competency in the role. Working hours are 9am-5pm with 1-2 days a week 11am-7pm, every Friday is 9am-5pm.

About Us

Our award-winning team specialise in safeguarding what matters most: our clients’ families, homes, and incomes. We provide unparalleled advice, to both personal and business clients, requiring Life Insurance, Critical Illness, Income, and Business Protection policies.

Our mantra, "treat every client like you would your own family," drives our commitment to exceptional service.

Career Development

We prioritise your professional development - ensuring colleagues reach their maximum potential is part of our culture and values. This role provides an opportunity for people who are looking to establish a career in Financial Services.

We want to support you to reach your potential and provide regular coaching, training and mentoring as well as full financial support to obtain industry recognised qualifications, if you would like to become an Adviser in the future.

Job Types: Full-time, Permanent

Pay: £25,000.00-£26,000.00 per year

Benefits:

Company events
Company pension
Free parking
Health & wellbeing programme
Life insurance
Private medical insurance
Sick pay

Work Location: Hybrid remote in Reigate RH2 9AE

Quick apply

Refine Your Search

customer experience specialist jobs in horley, sry

Customer Service Representative

Lloyds Banking Group Customer Support - Westfield Shopping Centre

IT Support

Customer Services Officer - Part Time

Customer Support Specialist

Communications Lead

Specialist, Content Producer

Operations, Quality & EHS Manager

Appeals and Representations Officer

Growth Executive Accelerator

AI Sales Specialist - Healthcare, Local Government and Non Profit Organisations, UK Public Sector

Paid Marketing Executive

Administrator

Learning Resource Centre Officer

Climate Risk Specialist

Relationship Manager

Desktop Technician

EUC Engineer

Venue Sourcing Specialist

Dental Receptionist

I want to receive the latest job alerts for customer experience specialist in horley, sry

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