Automotive service advisor Work, Jobs in Horndean, Ham (with Salaries)

Service Advisor- Harwoods Portsmouth Audi
Harwoods Group —Portsmouth
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
4d
Service Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
Service Advisor / Admin / Receptionist.
Eames Motor Repairs Ltd —Chichester
- £25,000 - £35,000 a year
- Full-time
- Customer service
- Organisational skills
- Front desk
- Free parking
- Profit sharing
Quick apply
12d
Service Advisor
Pitter Commercials Ltd —Southampton
- £34,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
Service Advisor - Volvo
Snows Group —Winchester
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
Customer Service & Driver Support Advisor
Toyota Financial Services, KINTO and KINTO JOIN —Portsmouth
- £28,500 a year
- Full-time
- Hybrid work
Quick apply
Service Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Quick apply
Trainee Parts Advisor
Crawfords Group —Billingshurst
- From £12.50 an hour
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Store discount
Quick apply
11d
Service Advisor
Marshall Motor Group —Southampton
- £31,348 a year
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Service Advisor - Vauxhall/Auto Assistance
Snows Group —Eastleigh
- £27,000 - £36,000 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Referral programme
Aftersales Advisor
Winchester Motor Group —Petersfield
- £30,000 - £32,000 a year
- Sales
- Communication skills
- Employee discount
Quick apply
13d
Senior Parts Advisor
Snows Group —Basingstoke
- £27,000 - £36,000 a year
- Full-time
- Customer service
- Employee assistance programme
- Referral programme
Quick apply
Service Advisor - Staddlestones Garage
Staddlestones Garage —Ryde
- Full-time
- Customer service
7d
Workshop Controller
Snows Group —Basingstoke
- £37,000 - £52,000 a year
- Full-time
- English
- Supervising experience
- Driving
Parts Advisor
Alliance Automotive Group LV —Eastleigh
- Communication skills
- Employee discount
Quick apply
14d
Parts Advisor
Snows Group —Southampton
- £27,000 - £36,000 a year
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
7d

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Service Advisor- Harwoods Southampton Audi
Harwoods Group —Eastleigh
Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.
£28,571 - £38,171 a year
Quick apply

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Service Advisor- Harwoods Portsmouth Audi

Harwoods Group -
Portsmouth

Quick apply

Job details

Permanent
£28,571 - £38,171 a year
4 days ago

Benefits

Health & wellbeing programme
Annual leave
Company pension
Employee discount
Referral programme

Qualifications

Automotive repair
Driving Licence
Customer service
Upselling
Driving
Automotive service
Communication skills
Mechanical knowledge
Time management

Full job description

Service Advisor benefits package at Portsmouth Audi

Job Benefits

Annual bonus potential of £9,600
25 days annual leave + Bank Holidays.
Company pension scheme
Employee referral programme
Working Pattern and applicable rotas
Manufacturer training
Harwoods Academy

Hours

Monday-Friday 7.30am- 5.30pm

1 in 3 Saturdays 8.00am-12.30pm (paid as overtime)

JOB PURPOSE

The role of the Service Advisor is to:

Provide our customers with a warm, inviting and streamlined experience. Service Advisors will be required to build strong and trusting relationships whilst delivering outstanding levels of efficiency and communication.
Be a knowledgeable and supportive point of contact for customers requiring servicing or repair to their vehicles.
Successfully manage the flow of information between the workshop, the rest of the business and the customer to guarantee a highly satisfactory customer experience and to meet our brand standards.
Here at Harwoods, we highly value organisational, communication and time management skills along with a friendly smile.

Department/Business/Location:

Service

Reports to:

Aftersales Manager

Direct Reports:

N/A

KEY RESPONSIBILITIES

This Job Description is not contractual, and the content may be updated at any time.

Provide exceptional levels of customer service and ownership throughout your customer’s Harwoods experience.
Ensure a close relationship with the workshop to guarantee a high standard of communication for the customer.
Contribute to the achievement of productivity and customer satisfaction targets by meeting and exceeding individual KPI targets.
Handle customer enquiries and queries promptly and efficiently to create and maintain customer loyalty and retention.
Confidently establish an understanding agreement with the customer of the work to be carried out.
Accurately maintain the service department loading system in line with workshop capacity.
Manage the handover and administration and explain the work carried out on vehicle ensuring customers full understanding and authorisation.
Understand and adhere to manufacturer service requirements.
Maintain safe working practices and abide high standards of the business.
Take on additional responsibilities as required by the business.

Skills & Requirements

Essential

Full UK driving licence.
Organised.
Smart appearance.
Confident.
Ability to excel in a team-based environment and achieve common goals.

Experience

Essential

1 year minimum Service Advisor experience.

The Harwoods Way

Since 1931, Harwoods Group has been a family-owned, values-led automotive retailer representing some of the world’s most prestigious brands. Our family heritage drives everything we do, from the way we care for our customers to how we support and develop our people.

At Harwoods, our values shape who we are and how we work:

We Treasure our people and our customers
We challenge ourselves to grow & improve
We grab responsibility
We run in the same direction as one team
We inject energy and fun into our work

We’re proud to partner with Audi, Volvo, and MAN, operating across Surrey, East Sussex, West Sussex, Wiltshire, and Hampshire.

Today, our team of around 500 colleagues continues to deliver exceptional experiences through passion, teamwork, and pride in what we do.

As a family-run business, we believe that success starts with our people. That’s why we invest in your learning, development, and career progression through our Harwoods Academy and a range of training and development programmes from onboarding and one-to-ones to succession planning and colleague recognition.

If you’re looking for a place where you can grow, feel valued, and be part of something special, join us and experience The Harwoods Way.

Job Type: Permanent

Pay: £28,571.00-£38,171.00 per year

Benefits:

Company pension
Employee discount
Health & wellbeing programme
Referral programme

Licence/Certification:

UK Driving Licence (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

automotive service advisor jobs in horndean, ham

Service Advisor- Harwoods Portsmouth Audi

Service Advisor- Harwoods Southampton Audi

Service Advisor / Admin / Receptionist.

Service Advisor

Service Advisor - Volvo

Customer Service & Driver Support Advisor

Service Advisor

Trainee Parts Advisor

Service Advisor

Service Advisor - Vauxhall/Auto Assistance

Aftersales Advisor

Senior Parts Advisor

Service Advisor - Staddlestones Garage

Workshop Controller

Parts Advisor

Parts Advisor

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