Transformation manager Work, Jobs in Horwich, Gtm (with Salaries)

CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Operations Manager
Active Care Group —Wigan
- £35,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
13d
Digital Transformation Project Manager
Flair Rugs —Glossop
- £50,000 - £55,000 a year
- Temporary
- Hybrid work
- PMP
- Communication skills
- Free parking
- Employee discount
Senior Project Manager - Regulatory / Governance Readiness
Together —Cheadle
- Full-time
- Azure
- Management
- Agile
Quick apply
General Manager
MLA Ltd —Liverpool
- Full-time
- IT
- In-person
- Leadership
- Annual leave
Quick apply
13d
Operational Lead
mydentist —Radcliffe
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
13d
Project Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
- Free parking
- Work from home
Quick apply
5d
Technical Project Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- Project management
- Agile
- IT
- Free parking
- Employee assistance programme
Quick apply
11d
Programme Manager
St Helens Borough Council —St Helens
- £50,269 - £53,460 a year
- Leadership
1d
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Sociotherapist
Mersey Care NHS Foundation Trust —Liverpool
- £39,959 - £48,117 a year
- Full-time
- IT
Commissioning Officer
St Helens Borough Council —St Helens
- £44,075 - £46,142 a year
4d
Transformation Excellence Manager
CHEP —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee assistance programme
2d
Programme Manager
St. Helens Council —St Helens
- £50,269 - £53,460 a year
- Leadership
1d
Office Manager/Accounts
M&A Management —Wigan Central
- £32,000 - £37,000 a year
- Full-time
- Administrative experience
- Supervising experience
- Team management
- Free parking
Quick apply
2d
Project Manager
K3 Advisory Group —Bolton
- £40,000 - £50,000 a year
- Hybrid work
- Organisational skills
- Agile
- IT
Quick apply
10d
Commissioning Officer
St. Helens Council —St Helens
- £44,075 - £46,142 a year
4d
Data Governance Manager
NHS Greater Manchester Integrated Care —Manchester
- £57,528 - £64,750 a year
- Full-time
2d
Programme Manager
Barclays —Knutsford
- Agile
- Communication skills
- Negotiation
Procurement Manager
East Lancashire Hospitals NHS Trust —Blackburn
- £49,387 - £56,515 a year
- Full-time
- Travel
2d

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CRM Manager

Hakim Group -
Darwen

Apply Now

Job details

Permanent | Full-time
£35,000 - £55,000 a year

Qualifications

Optical experience
HubSpot
Leadership

Full job description

Join a leading optical group where your CRM expertise will drive customer engagement and business growth across the UK and Ireland.

What's in it for you?

Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland, where empowerment, innovation, and unwavering support create a truly fulfilling career.

Join a new CRM team at the heart of Hakim Group's growth, with the opportunity to directly impact customer journeys, especially through our innovative recall programme. In return, we offer:

Competitive salary based on experience and impact
Access to employee health plans and a financial flexibility fund
Exclusive offers and benefits via our rewards portal
A vibrant calendar of team events and celebrations

Most importantly, you'll be part of a supportive and growing team where accuracy, care, and collaboration are at the core of everything we do.

About the Role:

Hakim Group is growing fast and thinking smarter. We're looking for a CRM Manager to help shape the future of lifecycle marketing across our group. You'll lead the delivery and optimisation of customer journeys across key segments focusing on enhancing our recall programme. This role oversees a team and drives CRM transformation by developing data-driven, personalised journeys across email, SMS, direct mail, and digital channels to increase engagement, retention, and growth. Working closely with the Head of CRM, you'll implement a new strategy that delivers measurable impact across the customer lifecycle.

Roles & Responsibilities:

Design and deliver personalised multi-channel campaigns (email, SMS, direct mail, digital) to drive engagement, retention, and commercial growth
Use customer behaviour and lifecycle data to inform segmentation, targeting, and testing strategies
Optimise campaign performance through A/B testing, analytics, and iteration
Identify new journey opportunities and provide strategic recommendations
Champion CRM best practices with internal stakeholders and practices and foster channel expertise across your team
Support onboarding of new practices and align CRM campaigns to practice capacity and readiness
Manage and mentor three direct reports, supporting their development and ensuring delivery excellence

Requirements:

We're looking for a CRM leader who blends strategic thinking with hands-on delivery:

Proven expertise in CRM or lifecycle marketing, particularly in health, retail, or D2C sectors, showcasing a strong ability to drive customer engagement and retention
Expertise in designing and optimising multi-channel campaigns (email essential; SMS, direct mail, and digital a plus)
Strong understanding of segmentation, targeting, and customer journey mapping
Hands-on experience with CRM and marketing automation platforms such as HubSpot, Salesforce, Blaze, or similar
Data-driven decision maker with experience in A/B testing, performance analysis, and reporting
Proven experience managing and developing a team with a collaborative leadership style
Passion for customer experience with a keen eye for detail

What's Next?

Apply through Indeed and a member of our recruitment team will be in touch.

Salary - Max: GBP £55,000.00 Salary - Min: GBP £35,000.00

Apply Now

Refine Your Search

transformation manager jobs in horwich, gtm

CRM Manager

Operations Manager

Digital Transformation Project Manager

Senior Project Manager - Regulatory / Governance Readiness

General Manager

Operational Lead

Project Manager

Technical Project Manager

Programme Manager

Operations Manager - Fleet Services

Sociotherapist

Commissioning Officer

Transformation Excellence Manager

Programme Manager

Office Manager/Accounts

Project Manager

Commissioning Officer

Data Governance Manager

Programme Manager

Procurement Manager

I want to receive the latest job alerts for transformation manager in horwich, gtm

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