Front office assistant Work, Jobs in Hounslow, Gtl (with Salaries)

Guest Service Manager
Holiday Inn Express Ealing London —London
- £26,500 - £27,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
- Employee discount
Quick apply
2d
Office Administrator
West London Automotive —Southall
- From £24,396 a year
- Full-time
- Customer service
- English
- Microsoft Office
- Free parking
- Employee discount
Quick apply
3d
Office and Junior Research Assistant
Martin Robeson Planning Practice —London
- £25,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Sick pay
Quick apply
14h
Corporate Receptionist
Williams Lea —London
- £32,000 a year
- Full-time
- English
- Front desk
- In-person
- Referral programme
Administrative Assistant
Surbiton High School —Kingston upon Thames
- £28,645 - £30,220 a year
- Monday to Friday
- Microsoft Office
- Administrative experience
- School
1d
Reception and Office Support Assistant
Capco —London
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
7h
General Assistant
BaxterStorey UK —Harmondsworth
- £13.26 an hour
- Full-time
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
9d
Workplace Assistant
JLL —London
- Annual leave
Sports Receptionist
The Hurlingham Club —Fulham
- From £32,770 a year
- Weekend availability
- Microsoft Outlook
- Accounting
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
13h
Business Centre Assistant
Beaumont Business Centres —Holborn
- £27,000 a year
- Full-time
- Microsoft Word
- Maintenance
- Administrative experience
Quick apply
14h
GENERAL ASSISTANT
BaxterStorey —Harmondsworth
- £13.26 an hour
- Day shift
- Hospitality
- Customer service
- Employee assistance programme
- Employee discount
8d
Hospitality and Reception Assistant
Haynes and Boone, LLP —London
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
HOSPITALITY ASSISTANT (MONDAY TO FRIDAY)
BaxterStorey —London
- £14.90 an hour
- Overtime
- Hospitality
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
2d
Customer Services Assistant/Receptionist/ Front of House / Member Experience
Argyll —London
- £27,615 a year
- Part-time
- AI
Quick apply
1d
Assistant Accommodation Advisor (12-months Fixed Term Contract)
University College London —London
- £28,258 - £29,412 a year
- Weekend availability
- Hospitality
- Computer literacy
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
Theatre Usher for The Gruffalo at the Lyric Theatre
Nimax Theatres —London
- £12.86 an hour
- Weekend availability
- Hospitality
Quick apply
1d
Ticket Office & Operations Assistant
Absolute Taste —London
- Up to £36,000 a year
- Weekend availability
- Supervising experience
- IT
- Leadership
Quick apply
Receptionist
Williams Lea —London
- £31,692 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
- Referral programme
8d
Studio Assistant / Receptionist
Grimshaw Architects —London
- £30,800 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
14d
Assistant Front Office Manager
Richmond Hill Hotel —Richmond
- £34,000 a year
- Nights as needed
- Microsoft Office
- Hotel
- Employee discount
- Flexible schedule
Quick apply

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Guest Service Manager

Holiday Inn Express Ealing London
London

Quick apply

Job details

Full-time
£26,500 - £27,000 a year
2 days ago

Benefits

Company pension
Employee discount

Qualifications

Hospitality
Supervising experience
Human resources
Front desk
Leadership
Communication skills
Hotel experience

Full job description

Guest Service Manager

Holiday Inn Express – Ealing, London

At Holiday Inn Express Ealing, we’re looking for exceptional individuals who are passionate about hospitality and committed to delivering outstanding guest experiences. Our 106-room hotel offers modern comfort with a warm, friendly service that stands out – even in the heart of London.

We are currently seeking a Guest Service Manager to join our dedicated team on a full-time basis. If you're motivated, professional, and bring personality and passion to everything you do, we want to hear from you.

About the Role

Reporting to the General Manager, the Guest Service Manager plays a key leadership role within the hotel. You’ll work closely with a small, dynamic team to ensure smooth daily operations, deliver excellent service, and handle guest feedback effectively. This is a hands-on, front-facing position where you’ll lead by example, motivating your team to exceed guest expectations at every opportunity.

You’ll need to be proactive, adaptable, and confident in decision-making, with a genuine passion for delivering hospitality that goes above and beyond.

Key Responsibilities

Lead, motivate and develop the front-of-house team to deliver exceptional guest service aligned with Holiday Inn Express brand standards.
Ensure team readiness at the start of each shift and provide support during busy periods.
Handle guest feedback and complaints with professionalism and efficiency, ensuring timely resolution and follow-up.
Promote a service culture where guest satisfaction is a top priority and positive feedback is regularly achieved.
Maintain a solid understanding of hotel systems and tools (e.g. HotelKey, credit card terminals, etc.).
Encourage continuous improvement, upskilling team members through coaching and hands-on training.
Ensure effective daily communication within the team and across departments.
Maintain strict security procedures and report any potential risks to the General Manager.

What We're Looking For

Previous experience in a similar supervisory or managerial role (e.g. Reception Team Leader or Assistant Front Office Manager).
Strong leadership and interpersonal skills, with a hands-on approach to problem solving.
Calm under pressure and capable of making sound decisions independently.
A passion for hospitality and genuine care for creating memorable guest experiences.
Excellent communication skills and a keen eye for detail.

What’s In It for You?

We believe in supporting our people so they can thrive – both professionally and personally. Here’s what we offer:

A competitive salary
Ongoing career development and training opportunities
Incentive and bonus programmes
Pension scheme
Discounted hotel room rates for you, your friends, and family
A supportive, friendly work environment with clear communication from leadership

Ready to Take the Next Step?

If you're an experienced hospitality professional ready to grow your career and make a real impact, we’d love to hear from you. Apply now by sending your CV – and take the first step toward joining our winning team at Holiday Inn Express Ealing.

Job Types: Full-time, Permanent

Pay: £26,500.00-£27,000.00 per year

Benefits:

Employee discount

Ability to commute/relocate:

London W13 9BP: reliably commute or plan to relocate before starting work (preferred)

Experience:

Hotel Reception in UK : 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

front office assistant jobs in hounslow, gtl

Guest Service Manager

Office Administrator

Office and Junior Research Assistant

Corporate Receptionist

Administrative Assistant

Reception and Office Support Assistant

General Assistant

Workplace Assistant

Sports Receptionist

Business Centre Assistant

GENERAL ASSISTANT

Hospitality and Reception Assistant

HOSPITALITY ASSISTANT (MONDAY TO FRIDAY)

Customer Services Assistant/Receptionist/ Front of House / Member Experience

Assistant Accommodation Advisor (12-months Fixed Term Contract)

Theatre Usher for The Gruffalo at the Lyric Theatre

Ticket Office & Operations Assistant

Receptionist

Studio Assistant / Receptionist

Assistant Front Office Manager

I want to receive the latest job alerts for front office assistant in hounslow, gtl

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