Housing specialist Work, Jobs in Hounslow, Gtl (with Salaries)

People Support Services & Advice Specialist
A2Dominion Group —Ealing
- £43,327 - £46,500 a year
- Monday to Friday
- Hybrid work
- Human resources
- AI
- Communication skills
- Employee discount
Quick apply
6d
Welfare Advice Officer
Pinnacle Group —London
- £36,000 - £40,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Income Collection Officer
Pinnacle Group —Holborn
- £19.50 an hour
- Temporary
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Supported Housing Officer
Beyond Healthcare Medical —London
- £14.00 - £15.50 an hour
- Temporary
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
4d
Project Manager - Insurance Claims - Flood and Fire
BELFOR UK Ltd —South West London
- £50,000 - £55,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
Commercial Manager
NowMedical Ltd —Chiswick
- £50,000 a year
- Full-time
- Management
- Bachelor's degree
- QuickBooks
Quick apply
19h
Refuge Worker
Refuge —London Borough of Hounslow
- £29,701.36 a year
- Full-time
- In-person
4d
Specialist Housing First Worker
Single Homeless Project —London
- £32,034.46 - £35,081.51 a year
- Full-time
- IT
- Annual leave
- Employee discount
Quick apply
7d
Student Welfare Officer
Mont Rose College of Management & Sciences —Ilford
- £33,000 - £40,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Bachelor's degree
- Free parking
Quick apply
4d
Housing Move On Support Officer
Victory Housing VHF —London
- £20 an hour
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
5d
Dual Diagnosis (Acute Ward In-Reach) Engagement Worker
Change Grow Live —Southall
- £28,557.79 - £32,802.41 a year
- Annual leave
- Employee assistance programme
10d
CAJ - iLAC Administrator
University College London —London
- £36,433 - £41,833 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
15h
Senior Housing Practitioner
Support When It Matters —Hackney
- £33,000 - £33,500 a year
- Full-time
- Microsoft Outlook
- Project management
- Travel
Quick apply
5d
Team Manager
Single Homeless Project —London
- £36,947.49 - £38,511.61 a year
- Full-time
- Supervising experience
- Leadership
- Annual leave
- Employee discount
Quick apply
7d
Customer Care Coordinator
Peabody —London
- £39,866 a year
- Customer service
- Travel
- Organisational skills
- Annual leave
- Employee discount
5d
Specialist Housing First Worker - Camden
Single Homeless Project —London
- IT
- Annual leave
- Employee discount
7d
Case Coordinator - Minor Works
A2Dominion Group —Staines-upon-Thames
- £35,496 - £42,969 a year
- Organisational skills
- Communication skills
- Employee discount
Quick apply
6d
Sales Manager
PRN Hygiene services —London
- £40,000 - £50,000 a year
- Full-time
- Business development
- Driving
- HVAC
Quick apply
6d
Temporary Accommodation Housing Officer
Civic Recruitment Limited —Waltham Forest
- £22.44 an hour
- Temporary
- Hybrid work
- Customer service
- Case management
- IT
Quick apply
4d
Property Services Planner/Scheduler
The Riverside Group —London
- £34,280.35 a year
- Full-time
- Customer service
- Organisational skills
- IT
11d

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People Support Services & Advice Specialist

A2Dominion Group -
Ealing

Quick apply

Job details

Fixed term contract
£43,327 - £46,500 a year
6 days ago

Benefits

Company pension
Employee discount

Qualifications

GCSE
Quality assurance
Human resources
ServiceNow
AI
Communication skills

Full job description

Job Introduction

Job title: People Support Services & Advice Specialist
Salary: £44,324.00 - £46,500.00 per annum
Contract type: 12 months fixed term contract
Working hours: 35hpw across Mon–Fri
Location: Hybrid / 113 Uxbridge Road, Ealing, W5 5TL
DBS Level: Basic DBS

About A2Dominion
We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership.

Role Overview
Strengthen the People Support team’s capability to deliver consistent, high-quality advice to managers, bridging the gap between transactional support and People Adviser services. Design and implement scalable guidance, knowledge frameworks and self-service tools to enable the team to confidently handle more complex (non-ER) queries and support informed manager decision-making.

This role is critical in evolving the People Support function into a more advisory, insight-led service, improving the manager experience while reducing unnecessary escalation to the Business Partnering team through increased first and second-line resolution capability.

Key responsibilities

Strengthen the People Support team’s capability to deliver consistent, high-quality advice, acting as an escalation point for complex queries and supporting a clear advice model with defined service boundaries and escalation pathways.
Develop and maintain accessible guidance and tools (e.g. SOPs, templates, decision trees), translating policies into practical, up-to-date resources aligned with legislation and organisational practice.
Ensure consistent, high-quality advice delivery through quality standards, QA activity and use of data insights to identify risks, capability gaps and opportunities for improvement.
Build team capability through training, coaching and targeted development to enhance confidence and expertise.
Enable manager self-service by developing effective tools and guidance, promoting digital solutions (e.g. Copilot, ServiceNow) and reducing reliance on manual support.
Collaborate with Business Partners and People Services to align on policy interpretation and provide feedback to drive continuous improvement.
Ensure governance, risk and compliance by aligning advice with policy and legislation, supporting early escalation of risks, and maintaining robust documentation and audit readiness.

About you

Educated to GCSE level or equivalent in Maths & English (Grades A* - C)
CIPD Level 5 (or equivalent experience)
Strong working knowledge of People policies and procedures, with the ability to apply these in practice
Experience of coaching, training or upskilling colleagues to build capability
Strong communication skills, with the ability to simplify complex information for different audiences
Ability to review query trends or data to identify risks and improvement opportunities
Experience of using and maintaining guidance materials, such as scripts, SOPs, knowledge articles and decision trees
Good understanding of employment legislation and risk in applying policy (non-complex ER)
Experience of digital/self-service tools (e.g. knowledge bases, ServiceNow, AI tools such as Copilot)

Desirable

CIPD Level 7 (or working towards)
Experience of working in a high-volume, service-led People/HR environment
Experience of quality assurance, audit, or service improvement within a People/HR function

Why A2Dominion?
As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life.

We offer a wide range of staff benefits. For this role, these include:

25 days’ holiday (Plus Bank Holidays)
Up to 8% contributory pension
In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family.

Diversity & Inclusion
We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team at [email protected]

We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through.

At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers.

This Vacancy is being managed by Hollie Furness.

Quick apply

Refine Your Search

housing specialist jobs in hounslow, gtl

People Support Services & Advice Specialist

Welfare Advice Officer

Income Collection Officer

Supported Housing Officer

Project Manager - Insurance Claims - Flood and Fire

Commercial Manager

Refuge Worker

Specialist Housing First Worker

Student Welfare Officer

Housing Move On Support Officer

Dual Diagnosis (Acute Ward In-Reach) Engagement Worker

CAJ - iLAC Administrator

Senior Housing Practitioner

Team Manager

Customer Care Coordinator

Specialist Housing First Worker - Camden

Case Coordinator - Minor Works

Sales Manager

Temporary Accommodation Housing Officer

Property Services Planner/Scheduler

I want to receive the latest job alerts for housing specialist in hounslow, gtl

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