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Kew Gardens —Kew Gardens
- £29,692 - £31,434 a year
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- Customer service
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- First Aid Certification
- Annual leave
- Employee assistance programme
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1d

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Security Officer

Kew Gardens -
Kew Gardens

Apply Now

Job details

Permanent
£29,692 - £31,434 a year
12 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Discounted gym membership
Employee assistance programme
Employee discount

Qualifications

Driving Licence
Customer service
Microsoft Office
First Aid Certification
SIA
Communication skills

Full job description

Security Officer

As part of the continued growth and development of the Security Team at Royal Botanic Gardens, Kew, we are recruiting four Security Officers to help deliver a safe, secure, and welcoming environment across one of the UK’s most iconic visitor attractions. Working across front-line security operations, control room functions, incident response, access control, and visitor engagement, this varied role offers the opportunity to work within a professional operational team supporting over 2.25 million visitors annually. No two days are the same, and successful candidates will play a key role in protecting people, property, and the visitor experience across the Gardens.

An Enhanced DBS Check is required for this role.

Hours of work

Annualised

Part-time hours per week

On average 36 hours per week (Annualised hours full time)

Number of vacancies

Contract Type

Permanent

Salary

£29,692 - £31,434 per annum [Band B]

Directorate

Marketing & Commercial Enterprise

Location

Kew Gardens, Richmond

Closing Date

14/06/2026

Documents

Employee benefitsRBG Kew 2024.pdf
(PDF, 279.26kb)
Job Profile .pdf
(PDF, 348.72kb)

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More details

We are looking for motivated and professional individuals with experience in security, stewarding, customer service, or other public-facing operational roles. As the Security Team continues to grow and evolve, these new posts will help strengthen operational resilience, expand front-line capability, and support the increasing demands of a busy and dynamic public environment. You will have strong communication and interpersonal skills, the ability to remain calm and make effective decisions under pressure, and experience of working within procedures and responding appropriately to incidents or emerging situations. Candidates should be comfortable working both independently and as part of a team and be able to maintain accurate records and reports using basic IT systems including Microsoft Office applications.

A good standard of education, flexibility to work shifts including evenings, weekends, and public holidays, and willingness to undertake an enhanced DBS check are essential. A current SIA licence (or willingness to obtain one) and First Aid at Work qualification (or willingness to undertake training) are also required. Experience of working with CCTV, access control, alarm systems, or radio communications, together with a full UK driving licence, would be advantageous.

Interviews are due to take place during w/c 22 June.

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi.

The salary for this position is £29,692 - £31,434 per annum [Band B]

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

If you are interested in this position, please submit your application through the online portal, by clicking “Apply for this job”.

At Kew, our strength lies in the diversity of our people and the insights they bring. When you join us, you will find an organisation that values your perspective and lived experience. You will receive support to achieve your full potential and access opportunities to develop and progress. Our commitment to equity, diversity, and inclusion is ongoing, shaped by the people who work here and the communities we serve. As a disability confident employer, we are breaking down barriers to be an inclusive workplace for everyone.

Whoever you are, and however you experience the world, there is a place for you to grow and belong at Kew.

No agencies please.

Apply Now

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