Customer care specialist Work, Jobs in Hove, Esx (with Salaries)

Adult housing Liaison officer
Base One —Brighton
- £28,000 a year
- Full-time
- Travel
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Operations Specialist
Octopus Electric vehicles —Brighton
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Business Support Officer
Brighton & Hove City Council —Hove
- £29,064 - £31,022 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Support Worker- Learning Disabilities
Glenholme Specialist Healthcare —Saltdean
- £12.75 - £12.95 an hour
- Weekend availability
- Medication administration
- Paid training
- Annual leave
Quick apply
Paid Media Manager
addmustard —Brighton
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Flexitime
- Work from home
Quick apply
8d
Support Worker - No Weekends!
Young Epilepsy —Lingfield
- £12.71 - £13.65 an hour
- Full-time
- Care plans
- Free parking
- Employee discount
Quick apply
9d
Business Development Representative
Copylink Digital Ltd —Eastbourne
- £15 - £16 an hour
- Part-time
- Sales
- Customer service
- Business development
- Work from home
- Employee discount
Quick apply
4d
Customer Accounts Specialist
Clarion Housing Group —Haywards Heath
- £33,608 - £38,958 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
2d
Digital Learning Specialist
LegalAndGeneral —Brighton and Hove
- £36,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
Quick apply
1d
Female Support Worker- Learning Disabilities
Glenholme Specialist Healthcare —Saltdean
- £12.75 - £12.95 an hour
- Weekend availability
- Hospitality
- Teaching
- Paid training
- Annual leave
Quick apply
LGBTQ+ Project Worker (Supported Housing, Brighton Based)
Stonewall Housing —Brighton and Hove
- £31,756 - £33,638 a year
- Full-time
- Travel
- IT
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Ingka Centres: Meeting Place Marketing Specialist
IKEA —Brighton
- From £38,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- Communication skills
4d
Digital Learning Specialist
Legal & General Investment Management —Hove
- £36,000 a year
- Analysis skills
- Communication skills
- Employee discount
1d
Site Agent
M Group —Brighton
- £40,000 - £50,000 a year
- Civil engineering
- Engineering
- No degree
- Annual leave
- Employee assistance programme
5d
Individual Needs Assistant Medical
Brighton & Hove City Council —Brighton
- £29,064 - £31,022 a year
- Full-time
- Presentation skills
- AI
Employment Specialist
Reed In Partnership —Eastbourne
- £31,049 - £37,796 a year
- Full-time
- Sales
- Travel
- Mentoring
- Annual leave
- Flexible schedule
Nursery Room Manager
N Family Club —Hove
- £30,118 - £33,738 a year
- Full-time
- Childcare
- Customer service
- Experience working with children
- Paid training
- Employee discount
Quick apply
Customer Experience Advisor
MPB —Brighton
- £26,700 a year
- Full-time
- Hybrid work
- Customer service
- IT
- AI
- Annual leave
- Employee assistance programme
Quick apply
Dealer Resolutions Specialist
Motorway —Brighton
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
Quick apply
Customer Service & Administration Assistant
Specialist Risk Group —Shoreham by Sea
- Full-time
- Customer service
- Communication skills
- Life insurance
- Sick pay
3d

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Adult housing Liaison officer

Base One
Brighton

Quick apply

Job details

Full-time | Fixed term contract
£28,000 a year
9 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Company pension
Private medical insurance
Sick pay
On-site parking

Qualifications

GCSE
Yardi
Communication skills
Negotiation

Full job description

Adult Housing Liaison Officer

We are seeking a proactive and solutions-focused Adult Housing Liaison Officer to join our team, supporting the delivery of high-quality housing services in line with Base One’s commitment to professionalism, integrity, and customer care.

In this role, you will act as a key point of contact between adult residents, housing providers, and internal teams—ensuring housing solutions are delivered efficiently, compliantly, and with a strong focus on resident wellbeing. You will play a vital role in maintaining positive tenancy outcomes, supporting vulnerable individuals, and upholding excellent service standards across our housing operations.

Working across the Brighton & Hove, Worthing, Adur and Arun areas, you will become the vital link between residents, landlords, local authorities, support services and our internal teams, ensuring every resident receives a professional, responsive and person-centred service. Regular travel between our properties and partner agencies is an essential part of the role.

This is an opportunity to contribute to a forward-thinking organisation where strong relationships, operational excellence, and community impact are at the core of what we do.

Key Responsibilities

Serve as the primary liaison for adult residents requiring housing support, ensuring a responsive and professional service experience
Work collaboratively with landlords, property managers, and partner agencies to facilitate tenancy agreements and resolve issues in line with current legislation
Assess resident needs and risks, providing appropriate support pathways including referrals to specialist services where required
Promote understanding of housing policies, including Fair Housing regulations and supported housing schemes, ensuring residents are informed and empowered
Maintain accurate, up-to-date, and compliant records using property management systems such as Arthur, ensuring operational transparency, data integrity, and effective reporting.
Apply structured engagement approaches, including motivational techniques, to support sustainable tenancies and positive resident outcomes
Respond effectively to challenging situations, managing conflict professionally and coordinating appropriate interventions when necessary

Skills & Experience

Experience within housing, property services, social care, or a related field supporting adult clients
Strong interpersonal and negotiation skills, with the ability to build and maintain professional relationships
Ability to manage complex or sensitive situations with professionalism, discretion, and sound judgement
Experience with housing or property management systems is advantageous
Excellent communication skills, both written and verbal, with a customer-focused approach
Understanding of support needs such as mental health or addiction recovery is desirable

Why Join Base One

At Base One, we pride ourselves on delivering reliable, high-quality housing and property services. You’ll be part of a team that values:

Professionalism and accountability in everything we do
Strong client and resident relationships built on trust and respect
Operational efficiency and compliance
Continuous improvement and development

This role offers the chance to make a tangible impact while developing your career within a growing and supportive organisation.

Pay: £28,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Sick pay

Experience:

support work within the community : 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

customer care specialist jobs in hove, esx

Adult housing Liaison officer

Customer Operations Specialist

Business Support Officer

Support Worker- Learning Disabilities

Paid Media Manager

Support Worker - No Weekends!

Business Development Representative

Customer Accounts Specialist

Digital Learning Specialist

Female Support Worker- Learning Disabilities

LGBTQ+ Project Worker (Supported Housing, Brighton Based)

Ingka Centres: Meeting Place Marketing Specialist

Digital Learning Specialist

Site Agent

Individual Needs Assistant Medical

Employment Specialist

Nursery Room Manager

Customer Experience Advisor

Dealer Resolutions Specialist

Customer Service & Administration Assistant

I want to receive the latest job alerts for customer care specialist in hove, esx

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