Customer experience leader Work, Jobs in Hove, Esx (with Salaries)

Production Manager
Cut My —Henfield
- £40,000 - £45,000 a year
- Full-time
- Project management
- Continuous improvement
- In-person
- Free parking
- Store discount
Quick apply
Customer Experience Advisor - 20 hours
DFS —Hove
- £12.71 an hour
Quick apply
Store Manager
Wed2B UK and ROI —Brighton and Hove
- £30,607 a year
- Part-time
- English
- Retail management
- Leadership
- Employee discount
Quick apply
Customer Experience Specialist
The GelBottle Inc. —Brighton
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Sales - Sales Advisor - UK
New Look —Brighton and Hove
- Part-time
- Microsoft Word
10d
Global Customer Experience Manager
The GelBottle Inc. —Brighton
- Hybrid work
- Leadership
- Employee discount
Quick apply
Operations Manager
Popeyes UK —Brighton
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
10d
Graduate Management Trainee - Brighton / Hove
Enterprise Mobility —Brighton
- Full-time
- Sales
- Customer service
- Bachelor's degree
Customer Service Representative
LegalAndGeneral —Brighton and Hove
- £24,720 a year
- Full-time
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Employee discount
Quick apply
9d
Parts Coordinator
Paterson Simons & Co (Africa) Ltd. —Brighton and Hove
- £26,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Heavy lifting
- Sales
Quick apply
Test Centre Administrator (Brighton, East Sussex, UK) (24596)
Pearson —Brighton
- £13.60 an hour
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Team Member
Hollywoodbowlgroup —Brighton
- £12.71 - £13.21 an hour
- Part-time
- Bar
- Employee discount
7d
Employer Engagement Officer
Elevate Employment Services Limited —Worthing
- £26,500 a year
- Full-time
- Sales
- Administrative experience
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
Retail Sales Advisor - 20 Hours
DFS —Hove
- £12.71 an hour
- Sales
- Employee assistance programme
- Employee discount
Quick apply
Customer Service Representative
Legal & General Investment Management —Hove
- £24,720 a year
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Employee discount
9d
Environmental Enforcement Officer
National Enforcement Solutions —Lancing
- £28,080 a year
- 8 hour shift
- Customer service
- No experience needed
- Driving
- Health & wellbeing programme
- Employee assistance programme
Quick apply
10d
Head Barista/Supervisor
FLATOUT COFFEE —Hove
- £12.90 - £13.50 an hour
- Part-time
- Serving
- Hospitality
- Customer service
- Employee discount
Quick apply
4d
Team Leader - Southern
Department for Work and Pensions —Brighton and Hove
- £32,137 - £37,016 a year
- Overtime
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
3d
Customer Support Executive (supporting USA customers)
CILS International —Worthing
- Full-time
- Microsoft Word
- CRM software
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
Assistant Store Manager
Loake Shoemakers —Brighton
- From £13.05 an hour
- Part-time
- Customer service
- Supervising experience
- In-person
- Employee discount
Quick apply
2d

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customer experience leader jobs near hove, esx

Production Manager

Cut My -
Henfield

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Job details

Permanent | Full-time
£40,000 - £45,000 a year

Benefits

Free parking
Store discount
Cycle to work scheme
Company pension
Employee discount
On-site parking

Qualifications

Operations management
Performance management
Project management
Continuous improvement
Production planning
AI
Leadership
Communication skills

Full job description

About the Role
We are looking for an experienced and driven Production Manager to join our manufacturing leadership team.

This is a key operational role responsible for the day-to-day management of production, ensuring our teams, machinery, processes and resources are operating safely, efficiently and effectively to deliver outstanding customer outcomes.

Reporting to the Head of Production and working alongside three other Production Managers, you will play a pivotal role in leading production operations, supporting strategic projects, driving continuous improvement initiatives and deputising for the Head of Production when required.

This is an excellent opportunity for a hands-on leader who thrives in a fast-paced manufacturing environment and enjoys motivating teams, improving processes and delivering measurable results.

Key responsibilities

Production Leadership

Manage daily production operations across multiple production departments, including machine operations and packing teams, being hands-on where required.
Ensure production targets, quality standards and customer deadlines are consistently achieved.
Monitor operational performance and implement corrective actions where required.
Support capacity planning and resource allocation to maximise efficiency.
Work collaboratively with fellow Production Managers to ensure consistency, communication and operational excellence across the manufacturing function.
Deputise for the Head of Production during periods of absence.

Team management

Lead, coach and develop Team Leaders and production operatives.
Conduct regular 1:1 meetings, probation reviews and annual appraisals.
Support recruitment, onboarding and workforce planning activities.
Manage attendance, performance and employee relations matters, including disciplinary and capability processes.
Create a positive, engaged and high-performing culture focused on accountability and continuous improvement.

Continuous improvement

Drive Lean Manufacturing initiatives to improve productivity, quality and waste reduction.
Identify process improvement opportunities and implement sustainable solutions.
Use data and performance metrics to support decision-making and operational improvements.
Lead improvement projects across production and wider business functions.
Challenge existing ways of working and promote a culture of continuous improvement.

Planning & collaboration

Work closely with Planning, Customer Experience, Stream and other departments.
Support production scheduling and workflow management to optimise throughput.
Ensure effective communication between departments to minimise disruption and improve customer satisfaction.
Contribute to business improvement projects and operational strategy.
Champion the use of technology, automation and AI tools to improve operational efficiency.
Identify opportunities to streamline processes, reduce administrative burden and enhance decision-making through digital solutions.
Support the implementation of new systems, processes and ways of working.

About you
We're looking for someone who combines strong operational management experience with excellent people leadership skills.

Essential

Previous experience in a Production Manager, Manufacturing Manager, Operations Manager or similar leadership role.
Experience working within a fast-paced manufacturing or production environment.
Proven ability to lead, motivate and develop teams.
Strong understanding of production planning and operational performance management.
Experience managing KPIs, targets and productivity measures.
Experience conducting appraisals, probation reviews, performance management and employee relations processes.
Demonstrable experience implementing Lean Manufacturing and continuous improvement initiatives.
Excellent communication and stakeholder management skills.
Strong problem-solving and decision-making abilities.

Desirable

Experience working with automation, process optimisation or AI-driven solutions.
Project management experience.
Lean Manufacturing or continuous improvement qualifications.
Experience working closely with customer experience, and other functions.

What success look like

Production targets consistently achieved or exceeded.
High levels of product quality and customer satisfaction.
Improved operational efficiency and productivity.
Strong team engagement and retention.
Successful implementation of continuous improvement initiatives.
Effective use of technology and AI to drive measurable business improvements.

If you are a hands-on, people-focused manufacturing manager who enjoys developing teams, driving operational excellence and creating positive change within a fast-paced production environment, we'd love to hear from you.

Pay: £40,000.00-£45,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
On-site parking
Store discount

Ability to commute/relocate:

Henfield BN5 9XR: reliably commute or plan to relocate before starting work (required)

Experience:

Production / Manufacturing / Operations Manager: 3 years (required)
Managing 20+ production employees: 1 year (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in hove, esx

Production Manager

Customer Experience Advisor - 20 hours

Store Manager

Customer Experience Specialist

Sales - Sales Advisor - UK

Global Customer Experience Manager

Operations Manager

Graduate Management Trainee - Brighton / Hove

Customer Service Representative

Parts Coordinator

Test Centre Administrator (Brighton, East Sussex, UK) (24596)

Team Member

Employer Engagement Officer

Retail Sales Advisor - 20 Hours

Customer Service Representative

Environmental Enforcement Officer

Head Barista/Supervisor

Team Leader - Southern

Customer Support Executive (supporting USA customers)

Assistant Store Manager

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