Handler Work, Jobs in Hucknall, Ntt (with Salaries)

NEPTS Call Handler
East Midlands Ambulance Service NHS Trust —Nottingham
- £25,272 a year
- Full-time
Junior Claims Handler
R A Cowen & Partners Ltd —Mansfield
- £24,420 - £28,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Store discount
- Health & wellbeing programme
Quick apply
2d
Parts Assistant
QTS Group —Linby
- Driving
- IT
- Employee discount
Commercial Insurance Account Handler
Baker Jayne Insurance Brokers Ltd —West Bridgford
- £30,000 - £40,000 a year
- Full-time
- Analysis skills
- Travel
- In-person
Quick apply
10d
Team Leader
Veolia ES Nottinghamshire Limited —Nottingham
- £34,483 a year
- Overtime
- Management
- In-person
- Annual leave
- Employee discount
Quick apply
1d
Account Handler
Jensten Group —Nottingham
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Customer Care Case Handler
The CDA Group Ltd —Nottingham
- £24,785.69 a year
- Full-time
- Hybrid work
- Customer service
- English
- Data entry
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Material Handler (360 Operator)
Ward —Nottingham
- Full-time
- Communication skills
- Mechanical knowledge
Security Dog Handler
NVC Security —Derby
- £14 - £17 an hour
- Weekend availability
- Customer service
- English
- Communication skills
Quick apply
Account Handler - Commercial & Schemes
Howden Group Holdings —Derby
- Full-time
- Hybrid work
- Negotiation
Court of Protection Paralegal
Flint Bishop —Derby
- Full-time
- Microsoft Office
- IT
- Communication skills
- Employee discount
Quick apply
Commercial Account Handler
Howden Group Holdings —Loughborough
- Full-time
- Hybrid work
- Employee discount
9d
Commercial Insurance Broker
White Label Resources Ltd —Castle Donington
- £30,000 - £40,000 a year
- Full-time
- Administrative experience
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Field Service Engineer
Ward —Ilkeston
- £15 - £18 an hour
- Full-time
- Maintenance
- Driving
- Travel
- Free parking
- Store discount

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Junior Claims Handler
R A Cowen & Partners Ltd —Mansfield
2 years insurance experience required. Assist in handling claims through to settlement across a range of commercial classes.
£24,420 - £28,000 a year
Quick apply
2d
Senior Claims Handler - Commercial & Schemes
Howden Group Holdings —Birmingham
Analyse claims data, identify trends and develop strategies to mitigate risk and build reports, reduce claim frequency, and improve overall claims management…

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NEPTS Call Handler

East Midlands Ambulance Service NHS Trust -
Nottingham

Apply Now

Job details

Full-time
£25,272 a year

Full job description

EMAS currently provide Non-Emergency Patient Transport Services to patients in Derbyshire and Northamptonshire and Greater Lincolnshire.

To provide a seamless point of contact for patients and Health Care Professionals via a single point of contact call center. The call handler role facilitates eligibility criteria screening, supports with enquirers, journey bookings and cancellations within service delivery specifications.

The role holder will take calls from members of the public and Health Care Professionals which will include assessment of patients’ eligibility to access the service using set specifications to make journey bookings. The call handler will also provide information to service users to manage journey bookings.

This is an exciting opportunity for someone who wishes to be part of a team that strive to provide quality patient care.

This role will be based at our call center at our Trust Headquarters, at Horizon place in Nottingham.

Main responsibilities:
1. To receive calls from patients, carers, relatives and Health Care Professionals (HCPs) requesting ambulance transport and enquiries.

2. Answering calls professionally and politely and in a timely manner.

3. Complete the patient eligibility criteria assessment as applicable and advise if they meet the criteria. If a patient is not eligible, sign post the caller to alternative modes of transport or Hospital Travel Cost Schemes (HTCS). If ineligible escalate as per policy

5. Inputting/Registration of eligible transport bookings onto the Cleric CAD computer system.

6. Calling patients ahead of appointments to check and confirm travel arrangements.

8. Liaise with Operational Crews regarding patient journeys and any required updates and input all data into Cleric.

9. Liaise with Health Care Professionals as and when required regarding patient journeys.

10. Record all additional information received regarding patients/patient journeys into Cleric for reporting and auditing purposes.

11. Provide a high level of customer service at all times to all internal and external customers.

12. Maintain patient confidentiality at all times

13. Provide advice and assistance to patients and the public via the Advice and Liaison Service (PALS).

14. Report near miss/incidents immediately via the Trust Incident Reporting Procedure.

15. Escalate any safeguarding concerns to the relevant Health Care Professionals and Safeguarding Referral Team.

The duties and responsibilities of the post will be undertaken in accordance with the policies, procedures and practices of the Trust, which may be amended from time to time.

Patient Safety is a key priority for the Trust. It is your responsibility to ensure that you are fully compliant with EMAS policies and procedures in respect of patient safety, for example Risk Management, Infection Prevention and Control, Safeguarding children and vulnerable adults.

This job description is not intended to be an exhaustive list of duties and responsibilities, but to give an indication of the main areas of activity and involvement.

Apply Now

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handler jobs in hucknall, ntt

NEPTS Call Handler

Junior Claims Handler

Parts Assistant

Commercial Insurance Account Handler

Team Leader

Account Handler

Customer Care Case Handler

Material Handler (360 Operator)

Security Dog Handler

Account Handler - Commercial & Schemes

Court of Protection Paralegal

Commercial Account Handler

Commercial Insurance Broker

Field Service Engineer

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