Senior advisor Work, Jobs in Hunslet, Nl (with Salaries)

Senior Customer Service Advisor
Barclays —Leeds
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Life insurance
7d
Senior Style Advisor / Supervisor
Mint Velvet —Leeds
- Part-time
- Employee discount
Quick apply
Marketing Manager
CGI —Leeds
- Full-time
- Marketing
- Bachelor's degree
- IT
Quick apply
Senior Metered Customer Service Advisor
Yorkshire Water —Leeds
- £33,033 - £38,500 a year
- Full-time
- Customer service
- Plumbing
- IT
- Annual leave
- Flexible schedule
9h
Senior Customer Service Advisor
Search Hiredonline —Leeds
- Up to £36,500 a year
- Monday to Friday
- Hybrid work
- Customer service
- Organisational skills
- Financial services
1d
Senior Strategic Advisory Consultant
IMG Advisors Ltd. —Leeds
- £72,000 a year
- Management
- Master's degree
- Analysis skills
- Health & wellbeing programme
Quick apply
3d
SENIOR SOCIAL VALUE ADVISOR
Laing O'Rourke —Halifax
- Management
- Project management
- Continuous improvement
14d
Business Controller
Sulzer —Leeds
- Full-time
- Data analysis skills
- Employee assistance programme
- Employee discount
People Advisor
Warburtons —Wakefield
- Full-time
- Management
- Bakery
- Continuous improvement
- Annual leave
- Employee discount
Head of the Mayor’s Office
North Yorkshire Council —York
- £58,239 - £69,228 a year
- Full-time
- Business
- Communication skills
- Negotiation
7d
Data Protection Officer
Card Factory —Wakefield
- £65,000 a year
- Management
- Work from home
Principal Consultant
D-Day Solutions Ltd —Leeds
- £65,000 - £95,000 a year
- Full-time
- Analysis skills
- Bachelor's degree
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
3d
Senior SHEQ Advisor
United Infrastructure —Wakefield
- Full-time
- Driving
- Construction experience
Quick apply
Senior Operations Manager
Levels Above Site Services Ltd —Wakefield
- From £40,000 a year
- Full-time
- Management
- Continuous improvement
- In-person
- Free parking
Quick apply
CEO & Finance Director (Qualified Accountant)
Congregation of Jesus Charitable Trust —York
- £80,000 - £85,000 a year
- Full-time
- Bar
- Management
- Team management
- Employee discount
Quick apply
6d
Treasury Change Manager
Lloyds Banking Group —Leeds
- £72,702 - £80,780 a year
- Full-time
- Hybrid work
- Data analysis skills
- SQL
13d
Senior Service Advisor | Cars2 Lepas Doncaster
Cars 2 ltd —Doncaster
- Up to £32,000 a year
- Full-time
- English
- IT
- In-person
- Employee discount
Quick apply
2d
Senior People Partner
IMA —Leeds
- Hybrid work
- Google Suite
- Management
- Microsoft Office
Quick apply
Senior Claims Executive
Marsh —Leeds
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Presentation skills
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Parts Advisor - Honda
Riverside Motors —Huddersfield
- Full-time
- Organisational skills
- Communication skills
- Time management
- Employee discount
- Referral programme

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Senior Customer Service Advisor

Barclays -
Leeds

Apply Now

Job details

Permanent
£27,700 a year
7 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience

Full job description

Date live: 07/02/2026

Business Area: Group Economic Crime COO

Area of Expertise: Data & Analytics

Contract: Permanent

Reference Code: JR-0000114343

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

senior advisor jobs in hunslet, nl

Senior Customer Service Advisor

Senior Style Advisor / Supervisor

Marketing Manager

Senior Metered Customer Service Advisor

Senior Customer Service Advisor

Senior Strategic Advisory Consultant

SENIOR SOCIAL VALUE ADVISOR

Business Controller

People Advisor

Head of the Mayor’s Office

Data Protection Officer

Principal Consultant

Senior SHEQ Advisor

Senior Operations Manager

CEO & Finance Director (Qualified Accountant)

Treasury Change Manager

Senior Service Advisor | Cars2 Lepas Doncaster

Senior People Partner

Senior Claims Executive

Senior Parts Advisor - Honda

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