Customer experience manager Work, Jobs in Husbands Bosworth, Lec (with Salaries)

Customer Service & Showroom Manager
Caesarstone —Husbands Bosworth
- Full-time
- CRM software
- Free parking
- Annual leave
Quick apply
Customer Experience Manager
Sainsbury's —Market Harborough
- From £32,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
8d
General Manager’s Assistant, Customer Fulfilment
Amazon UK Services Ltd. —Kettering
- Full-time
- Leadership
- Flexible schedule
Warehouse Team Lead
Caesarstone —Husbands Bosworth
- Full-time
- Forklift
- Continuous improvement
- Free parking
- Annual leave
Quick apply
1d
Support Controller
Network Rail —Rugby
- £66,113 a year
- Weekend availability
- Annual leave
- Employee discount
13d
Head of People & Culture
British Association for Counselling & Psychotherapy —Lutterworth
- £76,551 a year
- Full-time
- Hybrid work
- Project management
- Continuous improvement
- Human resources
Specialist Cleaning Team Manager
Industrial Site Maintenance —Northampton
- From £35,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Free parking
- Flexible schedule
Quick apply
9d
Commercial and Customer Experience Manager
The Core at Corby Cube —Corby
- £36,500 a year
- Weekend availability
- Bar
- Management
- Business development
- Flexible schedule
Quick apply
17h
Customer Service Team Leader
Burbage Custom Windows —Hinckley
- From £29,500 a year
- Full-time
- CRM software
- Analysis skills
- Continuous improvement
- Free parking
- Health & wellbeing programme
Quick apply
Catering Manager - Leicester
Chartwells —Leicester
- £32,000 a year
- Monday to Friday
- Sales
- Customer service
- Cooking
- Employee discount
6d
Hub Operations Manager
DPD Group UK —Hinckley
- £53,500 a year
- Full-time
- Leadership
- Communication skills
- Time management
Quick apply
Area Manager, Customer Fulfillment
Amazon UK Services Ltd. —Coventry
- Full-time
- Bachelor's degree
- Continuous improvement
- Team management
Returns Operations Co-ordinator
Haier Europe —Rugby
- Full-time
- Organisational skills
- Warehouse experience
- Employee assistance programme
- Employee discount
6d
Joules Supervisor
NEXT —Market Harborough
- £13.34 an hour
- Weekend availability
- Customer service
- Employee discount
12d
Workshop Adminstrator
Cox Automotive —Lutterworth
- £27,144 a year
- Full-time
- Organisational skills
- Communication skills
- Employee discount
Residential Lodge Manager
Churchill Retirement PLC —Market Harborough
- £21,000 a year
- Monday to Friday
- Hospitality
- Microsoft Outlook
- Computer literacy
Channel Support Manager
G Touring —Market Harborough
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Outlook
Quick apply
Area Manager , Operations Lead
Amazon UK Services Ltd. —Hinckley
- Full-time
- English
- Bachelor's degree
- Continuous improvement
Implementation Project Manager
Whistl UK Ltd —Lutterworth
- £38,220 - £42,720 a year
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Travel
- Annual leave
- Employee assistance programme
Quick apply
13d
Customer Services & Network Performance Manager
WT Transport —Northampton
- Full-time
- Customer service
- Team management
- In-person
- Free parking
- Employee discount
Quick apply
7d

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Customer Service & Showroom Manager

Caesarstone -
Husbands Bosworth

Quick apply

Job details

Full-time

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

CRM software
ERP software
Complaint handling
Relationship management
Customer interaction
Retail experience
Team motivation leadership

Full job description

Caesarstone is an award-winning international designer and manufacturer of premium engineered stone surfaces for a variety of uses and applications. These include bathroom vanities, flooring, quartz countertops, splash backs for kitchens for the commercial and residential interiors sector. We supply low silica and silica free materials, as well as porcelain surfaces. The brand has a reputation as a global design leader, as well as providing the best customer service to channel partners and consumers in the UK.

Following major expansion plans and the relocation of our Head Office and Distribution Centre, we are we are currently recruiting for an experienced Customer Service & Showroom Manager. The successful candidate will be responsible for delivering an exceptional customer experience across all customer touchpoints while ensuring the smooth day-to-day operation of the company's DC showroom. Principally working within Caesarstone’s fabricator customer channel, the role leads the customer service function, including UK based and offshore teams, manages fabricator customer enquiries and orders, oversees showroom presentation and supports sales growth through excellent service and relationship management.

Working closely with the sales, warehouse and operations teams, the successful candidate will ensure Caesarstone’s fabricator customers receive a professional, efficient and consistent service from enquiry through to delivery whilst maximising sales opportunities within the channel. Presenting our showroom to promote customer engagement and create an exceptional customer experience.

If working within a creative environment and maximising sales of a product that you believe in interests you, then look no further! As well as working alongside a professional and inspiring team, we offer a competitive benefits package and the opportunity of development for the right candidate.

Benefits

26 days annual leave + bank holidays & the option to purchase an additional 5 days per year
Private Healthcare
Life Assurance
Will writing service
Pension salary sacrifice
Free on-site parking (and electric charging)
Access to retail discount portal
Discretionary bonus scheme
Generous product discount

Requirements:

Personal Attributes

Customer-focused with a passion for delivering excellent service.
Positive, professional and approachable.
Strong leader who motivates and develops others.
Highly organised and proactive.
Commercially aware with a solutions-focused mindset.
Calm under pressure and resilient.
Confident communicator at all levels.
Adaptable and flexible.
Strong team player who builds positive relationships across the business.

Experience

Essential:

Previous experience managing a customer service team.
Experience working within distribution, wholesale, retail or a similar customer-focused environment.
Experience handling customer complaints and service improvements.
Experience managing customer orders and administration.
Experience using CRM and Microsoft Office applications.
Excellent customer service and relationship management skills.
Commercial awareness.

Desirable:

Experience managing a showroom or retail environment.
Knowledge of ERP or order processing systems.
Experience within interiors, home improvement, building products or a distribution business.

Location website:
UK

Quick apply

Refine Your Search

customer experience manager jobs in husbands bosworth, lec

Customer Service & Showroom Manager

Customer Experience Manager

General Manager’s Assistant, Customer Fulfilment

Warehouse Team Lead

Support Controller

Head of People & Culture

Specialist Cleaning Team Manager

Commercial and Customer Experience Manager

Customer Service Team Leader

Catering Manager - Leicester

Hub Operations Manager

Area Manager, Customer Fulfillment

Returns Operations Co-ordinator

Joules Supervisor

Workshop Adminstrator

Residential Lodge Manager

Channel Support Manager

Area Manager , Operations Lead

Implementation Project Manager

Customer Services & Network Performance Manager

I want to receive the latest job alerts for customer experience manager in husbands bosworth, lec

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