Incident manager Work, Jobs in Ibstock, Lec (with Salaries)

Incident Manager
Sciensus —Burton-On-Trent
- Hybrid work
- IT
- Annual leave
- Employee discount
Quick apply
1d
Deputy Operations Manager
Horizon Adventure Breaks —Derby
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Management
- Administrative experience
- Supervising experience
- Free parking
Quick apply
Operations Manager (Operational)
Twycross Zoo —Atherstone
- £30,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
IT Service Desk Team Leader
Simplify Group —Leicester
- £45,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Continuous improvement
- Free parking
- Employee discount
Quick apply
7d
Lead Service Manager
Coventry Building Society —Coventry
- £65,600 - £85,000 a year
- Full-time
- Hybrid work
- DevOps
- Microsoft Office
- Agile
5d
Operations Manager
DHL —Derby
- Up to £57,000 a year
- Warehouse experience
- Communication skills
5d
Operations Manager (Commercial)
Twycross Zoo —Atherstone
- £30,000 a year
- Full-time
- Hospitality
- Management
- First Aid Certification
- Free parking
- Annual leave
Quick apply
Operations Manager - Nights
DHL —Derby
- Up to £57,000 a year
- Night shift
- Warehouse experience
- Communication skills
5d
Service Delivery Manager
Novem Limited —Coventry
- £40,000 - £55,000 a year
- Full-time
- Azure
- Management
- IT
- Bereavement leave
- Life insurance
Quick apply
ICT Systems Manager
Leicestershire Fire and Rescue —Birstall
- £39,862 - £44,075 a year
- Full-time
- Hybrid work
- Free parking
- Employee assistance programme
Quick apply
Fleet Manager
BELFOR UK Ltd —Tamworth
- £52,000 - £55,000 a year
- Full-time
- Travel
- In-person
- Leadership
- Free parking
- Life insurance
Quick apply
QHSE Manager
Building & Maintenance Services Ltd —Lutterworth
- £28,673.40 - £59,459.81 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Work from home
Quick apply
Operations Manager
MHR INTERNATIONAL UK LIMITED —Nottingham
- Leadership
- Communication skills
- Employee discount
- Referral programme
Health and Safety Manager
Sharpsmart —Ashby-De-La-Zouch
- Full-time
- Travel
- Leadership
Quick apply
Regional Health and Safety Manager
Topps Tiles —Leicester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Employee discount
Contract Manager
Birmingham Airport —Birmingham
- £52,000 a year
- Maintenance
- Free parking
- Employee assistance programme
11d
Data Centre Operations Manager
Arcus FM —Leicester
- Up to £65,000 a year
- Full-time
- Management
- Engineering
- Organisational skills
Quick apply
14d
Service Delivery Manager
Shoosmiths —Birmingham
- Hybrid work
- Analysis skills
- IT
- Leadership
Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities
Well Pharmacy —City of Leicester
- Communication skills
Inbound Outbound Supervisor
HelloFresh —Derby
- Hybrid work
- Supervising experience
- Quality control
- Warehouse experience
- Work from home
- Employee assistance programme
Quick apply

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Incident Manager

Sciensus -
Burton-On-Trent

Quick apply

Job details

Permanent
1 day ago

Benefits

On-site gym
Annual leave
Company pension
Canteen
Employee discount

Qualifications

ITIL Certification
Operations management
IT
Root cause analysis

Full job description

Role Information

We are looking for an Incident Manager to join our technology department.

This is a permanent position, hybrid working, coming into our Burton office 2 days a week

Are you calm under pressure, decisive in the moment, and passionate about keeping critical systems running seamlessly?

We’re looking for an Incident Manager to take ownership of our incident management process—ensuring swift resolution, minimal disruption, and continuous improvement.

What You’ll Be Doing -

As an Incident Manager, you'll be at the heart of our technology operations:
Lead the end-to-end incident management process across low, medium, and high-priority incidents
Coordinate internal teams and external partners to resolve incidents quickly and effectively
Prioritise incidents based on business impact and urgency
Drive root cause analysis and identify preventative measures
Create and continuously improve incident protocols and documentation
Maintain detailed logs to spot trends and recurring issues
Communicate clearly with stakeholders—including senior leadership—during major incidents
Collaborate with cross-functional teams to ensure best practices are followed

What You’ll Bring

We’re looking for someone who thrives in fast-paced environments and can lead with confidence:
Strong stakeholder management skills—comfortable engaging at all levels
Excellent problem-solving mindset with a proactive approach
Ability to stay calm under pressure and make fast, sound decisions
Highly organised with a knack for prioritisation and delegation
Proven experience in incident, service, or IT operations management
ITIL v4 certification (or equivalent knowledge)

Incident Manager.doc

Who we are?

Sciensus is a proven life sciences solutions partner with more than 30 years' experience navigating and unlocking the complex European healthcare ecosystem.
We maximise patient access to medicines, accelerate product launches and drive long-term commercial success for our partners.
Through a skilled team of over 500 licensed clinical staff and 1,650 colleagues globally, we work at the intersection of clinical excellence, patient experience and healthcare innovation. We support patients living with cancer, chronic conditions and rare diseases ‒ helping them access the life-changing treatments they need, wherever they are.

What do we offer our people?

We work hard to make sure colleagues feel motivated, developed, and recognised for the great work they do. Additional to a competitive salary, we also offer a comprehensive benefits package including:

25 days annual leave plus bank holidays
Yearly pay reviews
Contribution based pension scheme
Life assurance
Employee benefits platform (retailer discounts and much more)
Private medical (after qualifying period)
Ongoing learning and development opportunities
Annual company event
In the Burton Upon Trent office we have an onsite gym, canteen, prayer room, and quiet room

Our Values

We are a Disability Confident Committed Employer and we have also successfully gained the National Equality Standard (NES is the UK’s leading Equity, Diversity and Inclusion standard which was developed by the UK Government and the CBI). We are committed to the fair treatment of all candidates, regardless of race, gender, religion, sexual orientation, age or disability. We welcome applications from all and we select candidates based on skills, qualifications, and experience. Please talk to us during the application process to discuss any reasonable adjustments you may require.

We are committed to achieving Net Zero and reducing our ecological footprint. We are constantly working on new initiatives, some of our more recent ones include working towards Level 2 in the Greener Pharmacy Toolkit and replacing many of our vans with lower CO2 emission models. For information on other projects and our wider approach to sustainability please visit our corporate website.

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incident manager jobs in ibstock, lec

Incident Manager

Deputy Operations Manager

Operations Manager (Operational)

IT Service Desk Team Leader

Lead Service Manager

Operations Manager

Operations Manager (Commercial)

Operations Manager - Nights

Service Delivery Manager

ICT Systems Manager

Fleet Manager

QHSE Manager

Operations Manager

Health and Safety Manager

Regional Health and Safety Manager

Contract Manager

Data Centre Operations Manager

Service Delivery Manager

Nationwide Opportunities - Field Leadership - Area and Regional Operations Manager Opportunities

Inbound Outbound Supervisor

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