Warehouse agent Work, Jobs in Ilford, Greater London (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Enfield
- Full-time
- Customer service
- English
- Administrative experience
Warehouse Porter / Security Officer
HSBC Global Services Limited —London
- Full-time
- Analysis skills
- Communication skills
1d
Ramp Agent
Omnia Resourcing —Redhill
- £15.00 - £17.33 an hour
- Temporary
- IT
- Communication skills
Warehouse & Operations Lead (Full Time)
Light Style London Ltd —Croydon
- Full-time
- Microsoft Office
- First Aid Certification
- Driving
Quick apply
10d
Cargo Operations Agent
Air Canada —London
- Full-time
- English
6d
Operations Apprentice
DHL —London Heathrow Airport
- £22,785 a year
- Weekend availability
- IT
- Free parking
- Employee discount
Operations Coordinator – Monday to Friday
Crane Worldwide UK Limited —Middlesex
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Bachelor's degree
9d
Fleet and Transport Manager
Colour Sound Experiment Ltd —London
- £40,000 - £50,000 a year
- Full-time
- Maintenance
- Organisational skills
- In-person
- Free parking
Quick apply
16h
Transport and Customs Manager
Colour Sound Experiment Ltd —London
- £40,000 - £50,000 a year
- Full-time
- Organisational skills
- In-person
- Free parking
Quick apply
14d
LHR Cargo - Warehouse ULD Agent
Menzies Aviation —Hounslow
- Full-time
Purchasing and Production Co-ordinator
Perry Ellis Europe Limited —London
- £29 - £32,000 a year
- Microsoft Excel
- Travel
- Organisational skills
13d
Logistics Coordinator exports (Located in UK)
AOG-247 LIMITED —West Drayton
- £24,000 - £26,000 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Free parking
- Employee discount
Quick apply
13d
Retail Systems Administrator
Oner Active —London
- Full-time
- Hybrid work
- ERP systems
- AI
- Communication skills
- Annual leave
Graduate Business Operations Associate
Bezos.ai —London
- £30,000 - £40,000 a year
- Full-time
- Remote
- SQL
- Bachelor's degree
- AI
Quick apply
QC Associate Role (Fixed Term)
Thermo Fisher Scientific —Bishop's Stortford
- Full-time
- Microsoft Outlook
- Microsoft Office
- Supervising experience
2d
Dispatch Manager
Indra Group UK & Ireland —London
- Microsoft Excel
- Customer service
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Airport Cleaner
Omnia Resourcing —Redhill
- £12.00 - £12.50 an hour
- 12 hour shift
- IT
: Operations Agent
Dietl —Hayes
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Quick apply
Senior Commodities Logistics Analyst, Futures, Capital Markets (London)
Royal Bank of Canada —London
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
6d
System Administrator
RedCloud —London
- Hybrid work
- Azure
- AWS
- Scripting
- Annual leave
- Employee discount

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Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Enfield

Apply Now

Job details

Full-time

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

warehouse agent jobs in ilford, greater london

Delivery Station Liaison Agent

Warehouse Porter / Security Officer

Ramp Agent

Warehouse & Operations Lead (Full Time)

Cargo Operations Agent

Operations Apprentice

Operations Coordinator – Monday to Friday

Fleet and Transport Manager

Transport and Customs Manager

LHR Cargo - Warehouse ULD Agent

Purchasing and Production Co-ordinator

Logistics Coordinator exports (Located in UK)

Retail Systems Administrator

Graduate Business Operations Associate

QC Associate Role (Fixed Term)

Dispatch Manager

Airport Cleaner

: Operations Agent

Senior Commodities Logistics Analyst, Futures, Capital Markets (London)

System Administrator

I want to receive the latest job alerts for warehouse agent in ilford, greater london

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