Lead technician Work, Jobs in Ilford, Gtl (with Salaries)

Onsite Technical Lead
ABACUS —London
- Full-time
- Azure
- Travel
- Financial services
- Annual leave
- Employee discount
Quick apply
Junior Farm Installation & Logistics Technician
Square Mile Farms —London
- £28,860 a year
- Part-time
- Hybrid work
- Maintenance
- English
- Programmable logic controllers
Quick apply
Lead Science Technician
Ark Schools —London
- £35,368 - £41,010 a year
- School
Operations Manager
Safetykleen —Ditton
- £60,000 - £72,000 a year
- 8 hour shift
- Employee assistance programme
- Referral programme
Quick apply
Lead Technician
BELFOR —East London
- Leadership
- Annual leave
- Employee assistance programme
1d
Head of Modernisation
WeMaintain —London
- £90,000 - £100,000 a year
- Leadership
Quick apply
Maintenance Manager - Visa Sponsorship & Relocation Assistance for Successful Candidates
Claytons (Aust) Pty Ltd —London
- £74,410 - £85,040 a year
- Full-time
- Customer service
- Maintenance
- IT
- Relocation assistance
Quick apply
Apprentice Technician - Year 1
Volvo Group —West Thurrock
- Call to connect
8d
Assistant Manager/Lead Vehicle Damage Assessor
FMG Repair Services —Chatham
- £50,000 - £62,000 a year
- Customer service
- Annual leave
- Employee discount
Quick apply
7d
Acoustic Logger Technician
M Group —London
- £30,000 - £31,000 a year
- Overtime
- Travel
- Employee assistance programme
- Employee discount
7d
Junior Cardiac Physiologist
Guy's and St Thomas' NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Laboratory experience
- Bachelor's degree
14d
Service Manager
Hedin Automotive —London
- £41,615 a year
- Monday to Friday
- Customer service
- Leadership
- Communication skills
9d
Lead Technician
National Centre for Circus Arts —London
- £30,000 a year
- Full-time
- AutoCAD
- Microsoft Office
- Bachelor's degree
- Sick pay
Quick apply
Trainee Technician
Nationwide Platforms —Rochester
- £30,000 a year
- Annual leave
14d
Laboratory Technician Apprentice
Imperial College London —South Kensington
- £29,199 a year
- Full-time
- No experience needed
- Teaching
- Annual leave
4d
Production Supervisor
Tekhub Ltd —Borough Green
- £32,000 - £35,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Free parking
- Annual leave
Quick apply
17h
Customer Support Technician
NAVEX —London
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Organisational skills
8h
Operations Manager
OCS Group —Harlow
- Maintenance
- Supervising experience
- Project management
- Annual leave
Quick apply
14d
Head of Talent Development
Important Looking Pirates —London
- Hybrid work
- Human resources
- IT
Senior Ceded Technician
Everest Re Group, Ltd. —London
- Full-time
- Microsoft Excel
- Accounting
- Communication skills

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Onsite Technical Lead

ABACUS -
London

Quick apply

Job details

Full-time

Benefits

Private dental insurance
Annual leave
Company pension
Discounted gym membership
Company events
Private medical insurance
Employee discount
Life insurance

Qualifications

Microsoft Windows Server
ConnectWise
TCP
Azure
Microsoft Exchange
DHCP
DNS
Mobile device management
VMWare
Financial services
TCP/IP
vSphere
Active Directory
Intune

Full job description

Job Summary:
As Technician of Site Services , you will be a member of a Client Support Pod with the core goal of delivering white glove technical service to your Pod's assigned client base. While your role's primary focus is to physically service clients in their offices and home offices, all members of the Pod must be based in our London office or client sites 5 days a week. All members of the Pod must be willing to respond to email tickets, phone calls, remote support sessions and other forms of remote support as requested by their manager.

As a contributing member of a Support Pod, you will spend your time collaborating and communicating with clients, colleagues, and 3rd parties to resolve technical issues and implement new technological devices and services.

Responsibilities:
• Provide best in class technical support to our clients primarily onsite and additionally via phone, email and remote.
• Support and install all hardware at client sites, including but not limited to: Abacus infrastructure, workstations, printers, and peripherals.
• Effectively communicate with both clients and peers ensuring timely responses to client tickets.
• Record all work activities in a timesheet in our ticketing system (ConnectWise).
• Be one of the primary onsite resource for the UK Support team and build relationships with UK client users. Home visits to set-up or troubleshoot client equipment when necessary.
• Must be able to multi-task client issues when applicable.
• Document technical issues and take ownership of escalating issues to the appropriate resource.
• Must be amenable to occasional travel.
• Must meet the minimum standard for personal key performance indicators.
• Must contribute to the overall success of team mandated goals and key performance indicators.
• Must be flexible regarding duties and hours of work, there will be occasional requirements to work out of hours for client onboardings and other project work.

Requirements (Must Have):
• Incredible sense of pride and passion for what you do and a desire to help your teammates.
• Must be neat, organised, energetic, and show initiative.
• Minimum 3 years' experience working for a Managed Service Provider (MSP) or in IT roles demonstrating excellent customer service and support.
• Support and provide expertise of the evolving Microsoft 365 suite of products, self-learning and self-training new products and services when applicable.
• Experience with advanced hardware troubleshooting and the installation of core Networking equipment.
• Ability to lift and work with heavy equipment up to 25KG (such as a UPS).

Strong Technical Skills in the following areas:
• Create/Manage Active Directory accounts, groups & permissions
• Duo Security and other two factor authentication applications
• Microsoft Exchange Administration
• Azure Active Directory\Entra ID
• Troubleshoot hardware (video cards, USB & peripheral devices, Network appliances and drivers, etc.).
• Mobile device management technologies.
• Understanding of Networking fundamentals.
• VMware vSphere administration.
• Install, configure & manage print queues.
• Troubleshoot DNS, DHCP and TCP/IP issues.

Nice to Have:
• Managing or working in a multi-tenant environment.
• Experience working in Financial services.
• Microsoft certified.
• Ability to work through issues methodically.
• Experience administering Windows Server 2012 and above.
• Basic experience with policy management (Group Policy & Intune).

Schedule:
• Monday to Friday, 8 am to 5 pm.
• Out of hours on-call rotation for emergency onsite requirements.

Work Location:
• Based in Abacus UK office with visits to client offices.

The benefits package consists of:
• Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
• Gym discount
• Life insurance
• Comprehensive travel insurance for you and your family in line with scheme rules
• Confidential well-being and counselling support
• Competitive Compensation
• Contributory pension scheme
• Company events
• Private Medical and Dental Insurance

If you feel you have the necessary experience to go forward for this role, please apply now. We'd love to see your CV.

Job Type: Full-time

Work Location: In person

Quick apply

Refine Your Search

lead technician jobs in ilford, gtl

Onsite Technical Lead

Junior Farm Installation & Logistics Technician

Lead Science Technician

Operations Manager

Lead Technician

Head of Modernisation

Maintenance Manager - Visa Sponsorship & Relocation Assistance for Successful Candidates

Apprentice Technician - Year 1

Assistant Manager/Lead Vehicle Damage Assessor

Acoustic Logger Technician

Junior Cardiac Physiologist

Service Manager

Lead Technician

Trainee Technician

Laboratory Technician Apprentice

Production Supervisor

Customer Support Technician

Operations Manager

Head of Talent Development

Senior Ceded Technician

I want to receive the latest job alerts for lead technician in ilford, gtl

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