service coordinator Work, Jobs in ilkeston, dby (with Salaries)

Care Coordinator
Avanti Homecare —Ilkeston
- £28,700 - £30,250 a year
- Weekend availability
- Microsoft Office
- Travel
- IT
Quick apply
Office & Facilities Coordinator
Ideagen —Ruddington
- Microsoft Office
- In-person
- Communication skills
Transport (Admin) Coordinator
Greggs —Derby
- £39,817 a year
- Nights as needed
- Microsoft Excel
- Microsoft Outlook
- Time management
- Employee assistance programme
- Employee discount
Quick apply
14d
CFR Dispatch Coordinator - Nottinghamshire
East Midlands Ambulance Service NHS Trust —Nottingham
- £28,392 - £31,157 a year
- Full-time
- Leadership
- Communication skills
13h
Service Coordinator
Rehlko —Heanor
- Full-time
- Employee assistance programme
Learning Coordinator
Blue Mountain Homes Ltd —Ilkeston
- £25,000 a year
- Full-time
- IT
- In-person
- School
Quick apply
3d
Projects Administration
Rehlko —Heanor
- Full-time
- Organisational skills
- Communication skills
- Negotiation
- Employee assistance programme
- Employee discount
Repair Coordinator
Acumen Claims Ltd —Nottingham
- £25,000 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
Transitions Coordinator
Metropolitan Thames Valley —Beeston
- £30,200 - £31,789 a year
- Full-time
Quick apply
6d
Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Streetworks Coordinator
Network Plus —Derby
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- Communication skills
Quick apply
9d
Site Coordinator
Hovis Bakery —Nottingham
- Administrative experience
- Communication skills
- Free parking
- Annual leave
Discharge Co-ordinator
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £25,760 - £27,476 a year
- Part-time
- Communication skills
1h
Logistics Coordinator
SDL Car Parts —Ilkeston
- £30,940 a year
- Full-time
- No experience needed
- Warehouse experience
- IT
- Employee discount
Academy Kit and Equipment Coordinator
Derby County Football Club —Derby
- Full-time
- English
- Travel
- In-person
- Annual leave
- Employee discount
Quick apply
6h
Administration & Chaperone Coordinator
Performing Stars Academy —Melton Mowbray
- £14 an hour
- Part-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Work from home
Quick apply
3d
Business Coordinator - Project Planner/ Scheduler (Social Housing Construction)
Gratton Construction Limited —Derby
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Sick pay
Quick apply
7d
Customer Service Coordinator (Sales Administrator)
DS Smith —Belper
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee assistance programme
- Employee discount
Transport Coordinator
Progress Rail —Sandiacre
- £28,500 - £33,750 a year
- Full-time
- Microsoft Office
- IT
- Communication skills
- Employee assistance programme
Quick apply
Administrator
Network Plus —Alfreton
- £28,600 a year
Quick apply

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Care Coordinator

Avanti Homecare -
Ilkeston

Quick apply

Job details

Full-time
£28,700 - £30,250 a year

Benefits

Company pension

Qualifications

Level 3 in Health & Social Care
Driving Licence
Microsoft Office
Home care
IT
Office experience

Full job description

Description

Location: Based at our Ilkeston branch - Kensington Business Park, The Cottage, Unit 10, Ilkeston DE7 5NY
Contract: Full-time, permanent role
Salary: £28,700 - £30,250 depending on experience

About us

Avanti Homecare, established in 2018, is a multi-award-winning, family-run domiciliary care company committed to providing exceptional at-home care services in Derbyshire and Nottinghamshire. With offices in Ilkeston, Ripley, and Long Eaton, we have been supporting our local communities for over six years. Our team is the heart of our success, and we are committed to fostering an environment where employees feel valued, supported, and empowered.

Job summary

At Avanti Homecare, we are on an exciting journey of growth. As the Care Coordinator, you will oversee all aspects of office administration across our carers, clients, and internal systems. You will support and report to the Registered Manager to ensure the office runs smoothly and ensure that efficient, person-centred weekly rotas are produced and managed. In addition, you will be responsible for the on-call phone (one week in every four - including weekends) for out of hours contact (until 10:30pm) and ensuring calls are covered as part of the management team. Our office hours are Monday - Friday 8:30am-4pm.

Please note: We are unable to offer sponsorship for this role.

Key Responsibilities

The Care Coordinator will be responsible for:

Care Coordination & Scheduling

Creating and managing person-centred (for our clients and team) rotas on a weekly basis
Managing client runs and making changes and improvements when needed to ensure rota efficiency for both our team and clients
Solve rota issues as they arise, ensuring continuity of care
Management of staff holidays and sickness inputting into E-days
On-call responsibility on a rotational basis (one week every four) to handle out-of-hours (until 10:30pm) contact and ensure full call coverage as part of the management team
Liaise with professionals (e.g., Social Workers, GPs, District Nurses) and client families.

Office Administration

Maintain all aspects of the office administration across the carers, clients and all digital systems
First responder to office calls
Completing monthly carer visit note reviews
Inputting and updating staff data/records and availability into company systems
Responding promptly to office alerts, ensuring timely escalation if needed

Quality and Compliance

Manage invoicing notes and Purchase Orders in partnership with the Senior Care Coordinator and local authorities
Arranging care team introductions to our clients when required
Prepare and submit brokerage forms in collaboration with the Deputy and Registered Manager
Work in line with company policies and procedures to ensure safety of our clients.

Supporting Clients

Covering care calls in office hours if needed
Supporting with all stages of onboarding of new packages including client assessments
Ensure a compassionate and professional telephone manner when talking with clients
Recognising client problems and working with your colleagues to find solutions in the best interest of the client
Work in line with company policies and procedures to ensure the safety of our clients.

Team support and wellbeing

Provide guidance and support to the care team, addressing any concerns or challenges
Offer a supportive and caring presence and help maintain morale and uphold Avanti’s values within the team
Lead by example in adhering to all company policies and procedures.

Skills, Knowledge and Expertise

As our Care Coordinator, you will be:

A good listener
Proactive
Supportive, caring and empathetic
Honest, kind, and capable of setting professional boundaries
Responsive
Open to learning and driving your own development
Able to manage your time effectively
Organised and capable of managing multiple responsibilities
Committed to your work
Aspiring to progress in the sector
Professional
Flexible - this sector is unpredictable!

Essential experience required:

A minimum of 2 years supporting and caring for people
A minimum of 1 year of experience in an office environment that involves producing and managing rotas on digital systems
Willingness to support Senior Care Coordinator post during periods of SCC absence
Strong IT literacy in digital care planning systems
Strong experience in Microsoft Office or Google based software (or similar), email writing and managing an online diary
A Level 3 Diploma in Health and Social Care or working towards completion
A full UK driving licence and own vehicle. Able to travel to clients’ homes as needed (travel can be expensed)
To live within reasonable distance of the branch.

What We Offer and Application Requirements

What we offer

Competitive salary package depending on skills, experience and qualifications
Annual pay reviews to keep salaries in line with inflation
Pension contributions
Blue Light Card - eligible to apply for the Blue Light Card and get access to discounts and rewards
Commitment to training and personal growth
A supportive, family-run environment dedicated to the wellbeing of both clients and staff
The chance to be part of a growing team focused on delivering outstanding homecare.

Application requirements

Click apply and send your CV and a cover letter telling us why your knowledge, skills and experience suit this role. Please outline the experience you have using digital rota systems. Please note: We love AI (we use it too!) - but your cover letter is your chance to tell us about you. Please write it in your own voice so we can get to know the real person behind the application.

About Avanti Homecare

Founded in 2018, we are multi-award winning family run business based in Derbyshire. We have a branch located in Ilkeston and Long Eaton and Ripley. Our care team are very much at the heart of our business and we want to make sure you are supported, valued and listened to so that you are the best version of yourself and able to provide exceptional care to our clients.

Quick apply

Refine Your Search

service coordinator jobs in ilkeston, dby

Care Coordinator

Office & Facilities Coordinator

Transport (Admin) Coordinator

CFR Dispatch Coordinator - Nottinghamshire