Writing Work, Jobs in Ilkeston, Dby (with Salaries)

Client Experience Co-Ordinator
We Fix Feet Limited —Ilkeston
- £24,960 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
Communications Associate
NHS Supply Chain —Nottingham
- £37,502 - £41,669 a year
- Hybrid work
- Microsoft Office
- Patient care
- Organisational skills
- Employee assistance programme
- Life insurance
12d
Elections Administrator
Derby City Council —Derby
- £26,403 - £27,254 a year
- Full-time
- Hybrid work
- Customer service
- English
- Annual leave
- Employee assistance programme
5d
Print Room Operator
Ricoh —Nottingham
- Customer service
- Organisational skills
- Communication skills
9d
Short Course Tutor
Nottingham Trent University —Nottingham
- Weekend availability
- English
- Teaching
Tutor
Macademia Pvt Ltd —Nottingham
- £15 - £25 an hour
- In-person
Quick apply
12d
Marketing Assistant (Summer Internship leading to permanent role)
Lidder Care —Mansfield
- £26,000 - £28,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
2d
Creative Copywriter
Syke Legal Engineering —Leicester
- Remote
- English
Quick apply
Learning Support Assistant - Broomfield
Derby College —West Hallam
- Microsoft Office
- Employee discount
Quick apply
2d
Customisation Operative
Mi Hub Ltd —Nottingham
- £25,063 a year
- Full-time
- English
- Warehouse experience
- In-person
- Annual leave
- Employee assistance programme
Quick apply
1d
Early Years Assessor
Derby College —Derby
- Part-time
- Microsoft Office
- Travel
- Teaching
- Employee assistance programme
- Employee discount
Quick apply
7d
Celebrity Administration Executive
Champions Speakers —Loughborough
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
5d
Administrator
Remedi - Restorative Services —Nottingham
- From £23,140 a year
- Part-time
- Hybrid work
- Travel
- IT
- Communication skills
- Annual leave
Quick apply
14d
Adjudication Investigator
HM Revenue and Customs —Nottingham
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
1d
Receptionist/Administrator - Adult Care Community
Derbyshire Healthcare NHS Foundation Trust —Ripley
- £25,272 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
6d
Digital Marketing Copywriter
nurtur.group —Derby
- £30,000 - £35,000 a year
- Hybrid work
- Organisational skills
Property Assistant
Sutton Croft —Derby
- £14 an hour
- Part-time
- In-person
Quick apply
3d
Adult Learning ESOL Tutor - Nottinghamshire
Inspire: Culture, Learning & Libraries —Nottingham
- £30,023 - £33,698 a year
- Weekend availability
- Customer service
- Microsoft Office
- Travel
Content and Community Specialist
Ideagen —Ruddington
- Full-time
- In-person
- AI
Assistant Project Officer
Archaeological Research Services —Bakewell
- £29,931 - £32,000 a year
- English
- IT
- Annual leave

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Client Experience Co-Ordinator

We Fix Feet Limited -
Ilkeston

Quick apply

Job details

Full-time
£24,960 a year

Benefits

Health & wellbeing programme
On-site gym
Employee mentoring programme
Company pension
Company events
Employee discount
On-site parking

Qualifications

Customer service
GCSE
Communication skills
Office experience

Full job description

About We Fix Feet

We exist to keep people moving, living pain-free, and doing what they love. As a modern, multi-award-winning Podiatry and MSK Rehabilitation clinic in Ilkeston and Beeston, we don't just treat feet, we change lives. Every client who walks through our door deserves expert care, a warm welcome, and a memorable experience that keeps them coming back.

This is a team that shows up with energy and purpose every single day. We invest in the people who join us, lift each other up, and genuinely celebrate the difference we make together. If you're looking for more than just a job, this is it.

'We Treat. We Move. We Improve. Together"

Our Values - yours too?

Care - We treat people, not just symptoms,

Own it - Take pride, act with integrity

Grow - Act with meaning

Team - We lift each other up

Be Memorable - WOW interaction

The Role:

You are the linchpin of the clinic, the first face clients see, the voice on the phone, and the energy that sets the tone of every visit. You'll connect clients to the right clinicians and treatments, manage bookings, support the wider team, and make sure every person who walks in leaves better than they arrived.

This is not a passive reception role. We need someone who owns their day completely, takes pride in every detail, brings genuine enthusiasm to every interaction, and measures their success by the smiles they create and the rebookings they earn. If you thrive when you're busy, love people, and take deep personal satisfaction in doing things properly, read on.

What you'll be doing

Being the warm, energetic first point of contact for every client, new and returning
Managing clinic diaries, bookings, and client records in Cliniko
Converting enquiries and confidently guiding clients towards the right treatments and packages
Following up with new clients within 24 hours and actively driving our rebooking rate
Supporting marketing tracking, social media and promotional campaigns
Maintaining a clean, welcoming, and well-branded reception and waiting area
Handling stock, payments, montly fire audits, and end-of-day administration
Actively contributing to team meetings, CPD sessions, and clinic development

What we're looking for

Genuine energy and passion for delivering outstanding client experiences
Proven background in a client-facing or customer service role
Someone who takes full ownership, no task-list mentality here
A strong communicator, confident on the phone, face-to-face, and in writing
Organised and methodical, able to multitask at pace without dropping the ball
A natural team player who lifts those around them
Adaptable, calm under pressure, and flexible to business needs
IT confident, comfortable with clinic software, Google platforms, and email

Salary and Package

£24,960 pa

20 Days holiday + bank holidays
Never work your birthday
Weekly 1:1 mentorship programme
Uniform provided
Career development support
3% employer pension
CPD + Clinic library access
Quarterly Social Events
Inspiring, supportive leadership

Room to grow

Do you get it, want it and have the capacity to do it? We genuinely invest in our people, personally and professionally. Through our mentorship programme, weekly CPD and a leadership team that believes in you, this role is a launchpad for someone who wants to grow, not just a place to clock in and out. We grow our people. That's a promise.

Closing date: 19th June 2026

Interviews: Wednesday 1st July

Pay: £24,960.00 per year

Benefits:

Company events
Company pension
Employee discount
Employee mentoring programme
Health & wellbeing programme
On-site gym
On-site parking

Application question(s):

This role is based in Ilkeston with occasional Saturday mornings required. Are you able to and willing to commit to that?
In your own words, what does delivering a truly WOW client experience actually look like in practice? Give us a real example from your own experience.
We Fix Feet is built on five core values: Care, Own It, Grow, Team and Be Memorable. Which one resonates with you and why?

Work Location: In person

Quick apply

Refine Your Search

writing jobs in ilkeston, dby

Client Experience Co-Ordinator

Communications Associate

Elections Administrator

Print Room Operator

Short Course Tutor

Tutor

Marketing Assistant (Summer Internship leading to permanent role)

Creative Copywriter

Learning Support Assistant - Broomfield

Customisation Operative

Early Years Assessor

Celebrity Administration Executive

Administrator

Adjudication Investigator

Receptionist/Administrator - Adult Care Community

Digital Marketing Copywriter

Property Assistant

Adult Learning ESOL Tutor - Nottinghamshire

Content and Community Specialist

Assistant Project Officer

I want to receive the latest job alerts for writing in ilkeston, dby

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