Emergency Call Handler (North)
NHS Scotland —Inverness
- £29,103 - £31,409 a year
- 12 hour shift
- Travel
- Typing
- Communication skills
- Annual leave
1d
Support Assistant - Inverness, Highland (Full time & part time)
Maple Ridge Care Home Ltd —Inverness
- From £13.65 an hour
- Part-time
- Care experience
- Organisational skills
- In-person
- Employee discount
- Referral programme
Quick apply
12d
Waking Night Shift Support Assistant - Inverness, Highland
Maple Ridge Care Home Ltd —Inverness
- From £13.85 an hour
- Weekend availability
- Care experience
- In-person
- Employee discount
- Referral programme
Quick apply
12d
Voluntary Services Co-ordinator
Highland Hospice —Inverness
- £29,103 - £31,409 a year
- Full-time
- Microsoft Office
- Administrative experience
- Hospice
- Annual leave
- Employee assistance programme
Site Manager
Binn Group —Inverness
- £50,000 - £60,000 a year
- Full-time
- Management
- Administrative experience
- IT
- Free parking
- Referral programme
Quick apply
Kitchen Porter
Simpsons Garden Centre —Inverness
- £8.00 - £12.75 an hour
- In-person
- Restaurant
- Restaurant experience
- Free parking
- Health & wellbeing programme
Quick apply
Court Officer
Scottish Courts and Tribunals Service —Inverness
- £27,507 a year
- Full-time
- Annual leave
- Employee discount
2d
Retail Customer Service Assistant
bp Retail —Inverness
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
12d
Maintenance Assistant
Leonardo Hotel Inverness —Inverness
- Maintenance
- Hotel
- Referral programme
Quick apply
Sales - Sales Advisor - UK
New Look —Inverness
- Part-time
- Microsoft Word
Senior Customer Service Advisor
Barclays —Inverness
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Travel
- Life insurance
Virtual Recovery Worker - Highland Anywhere
WithYou —Inverness
- £26,250 - £30,900 a year
- Remote
- Leadership
- Annual leave
- Referral programme
5d
Service Support Manager
Mitie —Inverness
- £31,000 a year
- Full-time
- Hybrid work
- Management
- Microsoft Office
- Organisational skills
Administration Assistant/Scheduler (Complex Needs)
Highland Home Carers —Inverness
- £16,619 a year
- Full-time
- Paid training
- Referral programme
Warehouse Supervisor
LKQ Corporation —Inverness
- Full-time
- Warehouse experience
- Communication skills
- Annual leave
- Employee assistance programme
Security Officer
ISS Facility Services —Inverness-shire
- £14.95 an hour
- Night shift
- Customer service
General Operative
Gallifordtry —Inverness-shire
- Full-time
- Civil engineering
- Construction
- Communication skills
- Employee assistance programme
- Employee discount
Room Attendant - Weekends
Hotelcare —Inverness
- £12.71 - £12.90 an hour
- Part-time
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
Assistant Rent Accountant (Inverness)
Bidwells —Inverness
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Employee discount
IT Support Officer
Barchester Healthcare —Inverness
- £31,000 a year
- Travel
- Phone etiquette
- Communication skills
Quick apply

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Emergency Call Handler (North)

NHS Scotland -
Inverness

Apply Now

Job details

Permanent | Part-time | Full-time
£29,103 - £31,409 a year
1 day ago

Benefits

Annual leave

Qualifications

Typing
Communication skills

Full job description

ACC Relief Emergency Call Handler SAS

We are now recruiting for full and part time permanent Emergency Call Handlers to work within our Ambulance Control Centre (ACC), based in North ACC: Inverness

If you’ve been in an emergency, you’ll know that the 999 call is answered promptly and professionally. But have you ever thought about what actually happens at the other end of the emergency line?

Our Emergency Call Handlers are critical in allowing us to provide life-saving advice and assistance to callers. They’re the first point of contact for the public, and they work to prioritise each call, provide effective life support, first aid and medical advice where necessary and liaise with ambulance crews on route to the emergency, also dealing with Police and other emergency services.

The Person

Applicants that do not currently work in the ACCs will be required to take a typing assessment and must be able to type at a minimum of 30 wpm with a 90% accuracy. They must also demonstrate the ability to work effectively under pressure and with minimal supervision.

You will also need excellent communication skills, the ability to prioritise and make decisions quickly, often under great pressure.

Ideally you will have experience in working with the public either already in the ACC, a healthcare setting, a contact centre environment or on a face to face basis.

Training and Working Pattern

If you have what it takes to make a difference then we’ll give you all the training you need to succeed.

You will attend our in-house training programme, which may require travel for 2 weeks training, after which you will need to be available full time for up to 10 weeks to enable you to become a certified Emergency Medical Dispatcher.

The working hours for these posts will be full time and part time relief including; bank holidays, weekends and unsocial hours

Relief / Full / Part Time Posts

Emergency Call Handling Post (NHS Pay Band 3)
Must be able to travel to the North ACC
Relief Emergency Call Handlers required
Relief Hours / unsocial hours expected
Permanent Contracts

Core shift patterns include 12 hour rotational day/night shifts and may include relief working:

where shift patterns are given up to 4 weeks in advance but are flexible covering high demand times. Relief working pattern is flexible, designed to cover annual leave and gaps in cover, which is rostered 4 weeks in advance to meet service demand.

The Scottish Ambulance Service reserve the right to close this advertisement early if a sufficient number of suitable applications are received.

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK websitehere.

Please note that SAS is NOT licensed to issue certificates of sponsorship under current UK Visas and Immigration (UKVI) regulations. Applicants must have the right to work in the UK without requiring sponsorship to work with us.

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Apply Now

Refine Your Search

line support jobs in inverness, sct

Emergency Call Handler (North)

Support Assistant - Inverness, Highland (Full time & part time)

Waking Night Shift Support Assistant - Inverness, Highland

Voluntary Services Co-ordinator

Site Manager

Kitchen Porter

Court Officer

Retail Customer Service Assistant

Maintenance Assistant

Sales - Sales Advisor - UK

Senior Customer Service Advisor

Virtual Recovery Worker - Highland Anywhere

Service Support Manager

Administration Assistant/Scheduler (Complex Needs)

Warehouse Supervisor

Security Officer

General Operative

Room Attendant - Weekends

Assistant Rent Accountant (Inverness)

IT Support Officer

I want to receive the latest job alerts for line support in inverness, sct

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