/ executive Work, Jobs in Ipswich, Eng (with Salaries)

Business to Business Customer Service / Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
8d
Bioresources Technician
Anglian Water Services Ltd —Ipswich
- £36,920 a year
- 12 hour shift
- Computer literacy
- Databases
- Communication skills
- Annual leave
6d
Internal Sales Executive
Felgains —Ipswich
- £27,000 - £30,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
6d
Sales Support Executive
Fred. Olsen —Ipswich
- Full-time
- Hybrid work
- Administrative experience
- Presentation skills
- Communication skills
- Employee discount
7d
Sales Executive
Radius Limited —Ipswich
- Full-time
- Sales
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Production Executive
Fred. Olsen —Ipswich
- Weekend availability
- No degree
- Travel
- AI
- Employee discount
2d
Sales Executive
The Rare Breed Meat Company —Colchester
- From £40,000 a year
- Full-time
- Hospitality
- Sales
- Computer literacy
- Employee discount
Quick apply
Administrator
Home-Start Suffolk —Ipswich
- £13,988 a year
- Part-time
- Administrative experience
- Data entry
- IT
- Free parking
Quick apply
2d
Employee Relations Manager, Employee Experience & Relations UK&IE
Amazon UK Services Ltd. —Ipswich
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Treasury Assistant
OCS Group —Ipswich
- Computer literacy
- Organisational skills
- Office experience
Quick apply
6d
Account Handler
Berkeley Insurance Group —Ipswich
- Full-time
- Business development
- Organisational skills
- Communication skills
- Employee discount
Pensions Administration Associate
Gallagher Benefit Services —Ipswich
- Full-time
- Remote
- Analysis skills
- Mentoring
- Communication skills
Business Operations Executive - SaaS Platform
Chief Mechanic Limited —Ipswich
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick apply
7d
Sales Adviser (telephone based)
The Registered Office (UK) Ltd / MYCO Works —Ipswich
- From £12.71 an hour
- Full-time
- CRM software
- Communication skills
- Bereavement leave
Quick apply
8d
Administrative / Executive Assistant
Learn to Dream Ltd —Framlingham
- £28,000 - £32,000 a year
- Full-time
- Administrative experience
- QuickBooks
- Organisational skills
Quick apply
1d
Sales Executive
Afterlife Technologies Ltd —Colchester
- From £25,420 a year
- Full-time
- Hybrid work
- CRM software
- No experience needed
- Business development
- Sick pay
Quick apply
Client Service Executive – Insurance
WTW —Ipswich
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
Executive Assistant
Executive Support —Colchester
- £28,687 - £31,284 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
12d
Energy Operations Executive FTC x 2
SmartestEnergy —Ipswich
- £28,000 - £30,000 a year
- Hybrid work
- Microsoft Word
- Customer service
- Analysis skills
Quick apply
6d
Account Executive - East of England
Gallagher —Ipswich
- Business development
- Travel
- Communication skills
- Employee stock purchase plan
- Life insurance

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/ executive jobs near ipswich, eng

Business to Business Customer Service / Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
8 days ago

Qualifications

Live chat
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Microsoft Office Suite
Complaint handling
Churn prevention
Customer loyalty building
B2B
Relationship management
Customer interaction
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

/ executive jobs in ipswich, eng

Business to Business Customer Service / Success Executive

Bioresources Technician

Internal Sales Executive

Sales Support Executive

Sales Executive

Senior Production Executive

Sales Executive

Administrator

Employee Relations Manager, Employee Experience & Relations UK&IE

Treasury Assistant

Account Handler

Pensions Administration Associate

Business Operations Executive - SaaS Platform

Sales Adviser (telephone based)

Administrative / Executive Assistant

Sales Executive

Client Service Executive – Insurance

Executive Assistant

Energy Operations Executive FTC x 2

Account Executive - East of England

I want to receive the latest job alerts for / executive in ipswich, eng

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