Level customer service Work, Jobs in Ipswich, Eng (with Salaries)

Customer Success Executive
Anchor Safety LLP —Ipswich
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
14d
Customer Care Administrator
Anchor Safety LLP —Great Blakenham
- £26,500 - £27,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Employee discount
Quick apply
7d
Customer Experience Executive
Greenmill Supply Co. Ltd —Colchester
- From £27,000 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Warehouse Support Assistant
Greenscape Energy Ltd —Ipswich
- £12.71 an hour
- Part-time
- Driving
- Warehouse experience
- In-person
- Annual leave
Quick apply
10d
Resourcing Advisor
OCS Group —Ipswich
- Organisational skills
- Communication skills
Quick apply
21h
Office Administrator
Bucklesham Primary School —Ipswich
- £26,402 - £28,142 a year
- Part-time
- Customer service
- Organisational skills
- School
5d
HR Administrator
Sureserve —Stowmarket
- £14,352 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Communication skills
- Annual leave
Quick apply
Service Advisor
Steven Eagell Limited —Ipswich
- £28,000 - £35,000 a year
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
Quick apply
7d
Room Attendant
Hotelcare —Ipswich
- £12.75 - £13.25 an hour
- Part-time
- Hospitality
- Hotel
- Time management
- Annual leave
- Flexible schedule
Quick apply
11d
Import Operations & Customer Services
Maritime Cargo Services —Needham Market
- £28,000 - £32,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
Quick apply
4d
Customer Service Executive - 12 month FTC/Secondment Opportunity
SmartestEnergy —Ipswich
- £28,000 - £32,500 a year
- Hybrid work
- Administrative experience
- Travel
- Communication skills
Quick apply
Claims Handler
Gallagher Bassett —Ipswich
- Customer service
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Service Champion
GAD Corporation (do not delete) —Ipswich
- £11 - £22 an hour
- Night shift
- Serving
- Basic maths
- Restaurant
- Annual leave
- Flexible schedule
Technical Sales Representative
Distag QCS (UK) Ltd —Ipswich
- £28,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Free parking
- Annual leave
Quick apply
3d
HR Administration Officer
Ipswich Borough Council —Ipswich
- £33,143 - £35,412 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee assistance programme
- Sick pay
Library Services Administrator
University of Suffolk —Ipswich
- £24,522 - £25,249 a year
- Part-time
- University
- Communication skills
- Annual leave
- Employee assistance programme
4d
Graduate Management Trainee - Ipswich / Bury St Edmunds
Enterprise Mobility —Ipswich
- Full-time
- Sales
- Customer service
- Bachelor's degree
Host
Hallmark Care Homes —Ipswich
- £13.45 an hour
- Part-time
- Hospitality
- Customer service
- Café
- Employee discount
- Referral programme
6d
Sales Advisor
EE —Felixstowe
- Up to £12.71 an hour
- Full-time
- Bilingual
- Merchandising
- In-person
- Store discount
- Employee discount
Quick apply

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level customer service jobs near ipswich, eng

Customer Success Executive

Anchor Safety LLP
Ipswich

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
14 days ago

Qualifications

CRM software
Customer service
GCSE
Microsoft Office
B2B
Computer skills
Communication skills

Full job description

The Company

Established over 30 years ago, Anchor Safety has rapidly grown to become one of the UK’s leading suppliers of personal protective equipment (PPE,) safety services, and corporate workwear.

Our innovative, reliable and customer-focused approach to supplying PPE has driven continual growth and exceptional customer loyalty. As a business, dedication to prompt personal service from friendly knowledgeable staff has become a hallmark of our success. A proactive approach to meeting customer requirements, supported by same day despatch from our stockholding of quality products, enable us to achieve our goal of delivering excellence in PPE.

The Role

As Customer Success Executive you'll be part of a close-knit team, handling Customer calls and enquiries, identifying appropriate PPE solutions to meet Customer needs, and ensuring every Customer receives the best-in-class service they expect from us.

Key responsibilities:

Customer Onboarding - Guiding new customers through the implementation process, including set-up testing and management of customer purchasing portals, and ensuring all customers have the required tools to make repeat purchases from our range.
Relationship Management - Developing and maintaining strong ongoing relationships with clients to increase revenue and prevent churn through regular calls and meetings. Also providing efficient and friendly customer support via phone, email, web-chat or WhatsApp to address enquiries, concerns and issues in line with pre-agreed service levels. This also includes answering questions about products, helping with orders and resolving problems.
Relationship Development - Collaborating with clients to identify opportunities for growth and improvement, including bespoke client-specific initiatives and projects
Issue resolution – Investigating and resolving customer complaints or problems coordinating with other departments as necessary to ensure timely and satisfactory resolutions.
Product knowledge – maintain an understanding of products, services to respond to customer needs.
Team Collaboration – work closely with other team members and departments to support excellence

Desired Experience and Qualifications:

Customer Service Skills- Strong interpersonal and communication skills, with the ability to empathise and provide exceptional customer service
Problem solving – The ability to quickly and effectively resolve customer issues and find solutions to complex problems
Organisation – Good organisation skills to manage customer records, follow up on tasks and prioritise work effectively
Product knowledge – worked in a B2B environment and the ability to learn and stay up to date on changes
Computer skills – proficiency in using CRM software, email and other communication tools and Microsoft Office
Adaptability – willingness to adapt to changing processes and procedures to improve customer support
Empathy – ability to understand and relate to customer concerns and needs
Teamwork – collaboration skills to work effectively with colleagues and other departments
Multitasking – capability to handle multiple customer inquiries and tasks simultaneously
Attention to Detail – accuracy in order processing, documentation and follow-through

PLEASE HELP US TO PRIORITISE YOUR APPLICATION....

In the current climate, we're expecting a lot of applications for this role. We'd love to spot you in the crowd, and invite you for an initial interview!

In addition to your CV, please send a brief covering letter highlighting why you think your experience is perfect for our role, and indicating your current and desired salary packages.

Thank you, and looking forward to meeting you.

Job Type: Full-time

Pay: £30,000.00-£35,000.00 per year

Experience:

BUSINESS TO BUSINESS Customer service: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

level customer service jobs in ipswich, eng

Customer Success Executive

Customer Care Administrator

Customer Experience Executive

Customer Service Advisor - Remote

Warehouse Support Assistant

Resourcing Advisor

Office Administrator

HR Administrator

Service Advisor

Room Attendant

Import Operations & Customer Services

Customer Service Executive - 12 month FTC/Secondment Opportunity

Claims Handler

Service Champion

Technical Sales Representative

HR Administration Officer

Library Services Administrator

Graduate Management Trainee - Ipswich / Bury St Edmunds

Host

Sales Advisor

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