Line it support Work, Jobs in Ipswich, Eng (with Salaries)

2nd Line Support
CLR —Ipswich
- £28,000 - £40,000 a year
- Full-time
- Azure
- Customer service
- Driving
Quick apply
1d
IT Operations Support Analyst
OCS Group —Ipswich
- Monday to Friday
- Azure
- Microsoft Office
- SharePoint
Quick apply
4d
1st Line IT Support Engineer
Stoke by Nayland Resort —Stoke by Nayland
- From £30,000 a year
- Full-time
- English
- Computer networking
- IT
- Free parking
- Annual leave
Quick apply
4d
IT Systems Engineer
Suffolk County Council —Ipswich
- £34,434 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
- Annual leave
23h
IT Service Desk Technician
Eastern Education Group —Bury St. Edmunds
- £24,570 - £25,401 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
2d
Project Administrator
M Group —Ipswich
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Concierge
Sanctuary Supported Living —Ipswich
- £12.90 an hour
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Terminal Administrator
Cory Brothers Limited —Ipswich
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
2d
Site Agent
M Group —Ipswich
- Civil engineering
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Scheduler & Permitter
M Group —Ipswich
- Communication skills
- Annual leave
- Employee assistance programme
Project Admin
Balfour Beatty —Ipswich
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
5d
Exam Invigilator
Chantry Academy —Ipswich
- £13.38 an hour
General Operative
Balfour Beatty —Ipswich
- Driving
- Communication skills
5d
Learning Support Assistant
TCHC Group —Ipswich
- £21,900 - £21,923 a year
- Full-time
- English
- Travel
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Ocean Freight Quotations Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
Quick apply
Functional Skills Maths Tutor
TCHC Group —Ipswich
- £25,000 - £34,000 a year
- Monday to Friday
- Maths
- Education
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Postperson with Driving
Royal Mail Group —Ipswich
- Weekend availability
- Employee discount
Multinational Client Service Technician
AXA —Ipswich
- Microsoft Excel
- Microsoft Office
- Analysis skills
Line Chef
Holiday Inn Ipswich-Orwell —Ipswich
- £12.71 an hour
- Part-time
- Cooking
- English
- Hotel
- Free parking
- Employee discount
Quick apply
1d
ICT Senior Service Desk Analyst
BUUK Infrastructure —Bury St. Edmunds
- From £37,704 a year
- Hybrid work
- Computer networking
- IT
- Communication skills
2d

I want to receive the latest job alerts for line it support in ipswich, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

2nd Line Support

CLR -
Ipswich

Quick apply

Job details

Full-time
£28,000 - £40,000 a year
1 day ago

Qualifications

Microsoft Windows Server
TCP
Driving Licence
Azure
Customer service
DHCP
Driving
Virtualisation
IT support
Computer networking
DNS
VMWare
TCP/IP
Microsoft Project
Communication skills
Active Directory

Full job description

2nd Line Service Desk Engineer

Suffolk – Near Ipswich

Cooper Lomaz are partnering with a growing technology services provider that is looking to strengthen its technical support team with the appointment of a 2nd Line Service Desk Engineer.

This is an excellent opportunity for an experienced 2nd Line Engineer, or an ambitious 1st Line Engineer looking to take the next step, to join a business that offers exposure to a broad range of technologies, varied client environments and genuine career progression opportunities.

Working within a busy support environment, you will be responsible for resolving escalated technical issues, supporting infrastructure projects and acting as a key technical escalation point for both customers and colleagues.

The Role

As a 2nd Line Service Desk Engineer, you will be responsible for:

Managing and resolving escalated support incidents and service requests within agreed service levels
Providing technical guidance and support to 1st Line Engineers
Troubleshooting complex infrastructure, networking and Microsoft-related issues
Supporting project delivery including upgrades, migrations and system improvements
Maintaining accurate technical documentation and client records
Assisting with proactive maintenance and continuous service improvement initiatives
Working closely with senior technical teams to investigate and resolve root cause issues

Skills & Experience Required

Previous experience within a 2nd Line Support, Service Desk or IT Support position
Strong understanding of Microsoft technologies and infrastructure support
Experience supporting Microsoft 365, Active Directory and Windows environments
Good knowledge of networking fundamentals including TCP/IP, DNS and DHCP
Experience supporting Windows Server environments
Exposure to virtualisation technologies such as Hyper-V or VMware
Excellent troubleshooting and problem-solving abilities
Strong customer service and communication skills
Ability to prioritise workload effectively within a fast-paced environment
Full UK Driving Licence

Desirable Experience

Microsoft certifications including Microsoft 365, Azure or Windows Server
Experience supporting Azure environments
Previous experience within a managed services or multi-client environment
Experience working with ticketing systems and service level agreements

This is an excellent opportunity for a motivated IT professional looking to accelerate their technical career within a business that actively supports learning, development and progression.

Pay: £28,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

line it support jobs in ipswich, eng

2nd Line Support

IT Operations Support Analyst

1st Line IT Support Engineer

IT Systems Engineer

IT Service Desk Technician

Project Administrator

Concierge

Terminal Administrator

Site Agent

Scheduler & Permitter

Project Admin

Exam Invigilator

General Operative

Learning Support Assistant

Ocean Freight Quotations Coordinator

Functional Skills Maths Tutor

Postperson with Driving

Multinational Client Service Technician

Line Chef

ICT Senior Service Desk Analyst

I want to receive the latest job alerts for line it support in ipswich, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected