Repairs customer service Work, Jobs in Ipswich, Eng (with Salaries)

Customer Support Service Centre Advisor - FTC
HTG Trading Ltd —Great Blakenham
- £26,436.80 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Sick pay
Quick apply
4d
Customer Sales Advisor
Halfords —Ipswich
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
10d
Mobile Phone Repair Technician
ELECTROVISION GADGET LIMITED —Ipswich
- £21,000 - £28,000 a year
- Part-time
- Schematics
- Maintenance
- No experience needed
- Store discount
- Flexitime
Quick apply
Service Advisor
Wolsey Van Centre - Ipswich —Ipswich
- £29,500 - £31,000 a year
- Overtime
- Microsoft Word
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
Works Coordinator
Sanctuary Group —Ipswich
- £32,762 - £34,486 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
Quick apply
Customer Advisor (Repairs)
Havebury Homes —Bury St. Edmunds
- £26,768 a year
- Full-time
- Hybrid work
- Customer service
- Annual leave
Quick apply
Highways Operative
M Group —Ipswich
- Overtime
- Annual leave
- Employee assistance programme
Field Service Technician, Respiratory Protection. Ipswich / East Anglia
Anchor Safety LLP —Great Blakenham
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Programmable logic controllers
- Continuous improvement
Quick apply
3d
Workshop Controller
John Grose —Ipswich
- From £33,000 a year
- Full-time
- Mentoring
- Welding
- In-person
Quick apply
Service Centre Manager - Ipswich & Southampton
Sulzer —Ipswich
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Service Technician
Marshall Motor Group —Ipswich
- £37,895 - £40,000 a year
- Monday to Friday
- Annual leave
- Employee discount
Quick apply
6d
Multi-Trade Operative
Sanctuary Group —Ipswich
- £34,376 - £36,185 a year
- Full-time
- Customer service
- Plumbing
- Travel
- Annual leave
- Employee discount
Quick apply
3d
Commercial Tyre Fitter
B. A. Bush (Tyres) Ltd —Ipswich
- Up to £36,000 a year
- Overtime
- Driving
- In-person
- Free parking
- Employee discount
Quick apply
9d
Sales Adviser / Maintenance Engineer
Ableworld UK Ltd —Colchester
- From £27,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Employee discount
Quick apply
10d
Operations Manager (Repairs and Voids)
Havebury Homes —Bury St. Edmunds
- £57,352 a year
- Full-time
- Hybrid work
- Maintenance
- Annual leave
Quick apply
4d
Collection/Delivery Driver
R H Bodyworks - Turbine Commercials —Eye
- From £17 an hour
- Full-time
- Customer service
- Driving
- In-person
- Employee discount
Quick apply
3d
Fast Fit Centre Manager
Europit Tyres —Ipswich
- From £42,500 a year
- Full-time
- Management
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
12d
Hilti Store Representative
HILTI —Ipswich
- Sales
- Customer service
- Organisational skills
- Annual leave
- Employee discount
2d
Assistant Manager fast fit centre
tyre center ipswich —Ipswich
- £28,000 - £31,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Level 2 Apprentice - Property Maintenance Ops.
Sanctuary Group —Ipswich
- £19,968 a year
- Full-time
- Customer service
- Maintenance
- Annual leave
- Employee discount
Quick apply
4d

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Customer Support Service Centre Advisor - FTC

HTG Trading Ltd -
Great Blakenham

Quick apply

Job details

Full-time | Fixed term contract
£26,436.80 a year
4 days ago

Benefits

Free parking
Company pension
Company events
Sick pay
On-site parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Numeracy
IT
Communication skills

Full job description

Customer Service Support Centre Administrator (Maternity Cover)

Fixed-Term Contract – Expected until approximately February/March 2027, or until the substantive postholder returns from maternity leave and a satisfactory handover has been completed.

Location: Claydon Business Park, Great Blakenham, Ipswich
Hours: 40 hours per week (8.30am-5.00pm - some flexibility on start/finish times) plus 1-in-5 weekend rota
Salary: £26436.80
Reporting to: Customer Service Centre Manager

About the Role

Are you passionate about delivering outstanding customer support? Do you thrive in a fast-paced environment where no two days are the same?

We're looking for a Customer Service Support Centre Administrator to join our dynamic team and be at the heart of our operations.

As the first point of contact for our customers, you'll play a key role in delivering a prompt, professional and friendly service. You'll handle enquiries, coordinate service requests and ensure issues are resolved quickly—often on the first call.

If you enjoy multitasking, problem-solving and working both independently and as part of a team, this could be the ideal role for you.

What You'll Be Doing

Handling incoming customer calls, service requests and parts enquiries with confidence and care.
Providing clear, professional advice to both internal and external customers.
Keeping customers informed with accurate ETAs for engineers and parts deliveries.
Planning appointments for maintenance visits, repairs and installations, ensuring customers are kept informed of progress and status updates.
Inputting and managing data within internal and customer service systems.
Coordinating engineers' workloads and supporting the achievement of service KPI response targets.
Monitoring parts dispatches and returns to keep operations running smoothly.
Processing payments securely for non-account customers.

Day-to-Day Responsibilities

Delivering exceptional customer service with empathy and professionalism.
Managing busy workloads while maintaining accuracy and attention to detail.
Supporting a 1-in-5 weekend rota (with enhanced pay).
Learning our equipment range and assisting customers with parts enquiries (full training provided).
Undertaking other reasonable duties appropriate to the role as required.

What We're Looking For / Essential Skills & Experience

Strong IT skills, including Microsoft Excel, Word and Outlook (full training provided for internal systems).
Previous experience in a customer service or service-based environment.
Excellent communication and interpersonal skills.
Ability to remain calm under pressure and meet deadlines.
Strong attention to detail and accuracy.
Solid literacy and numeracy skills.
Ability to work independently while contributing positively to a wider team.

Personal Attributes

You'll thrive in this role if you are:

Customer-focused and committed to delivering excellent service.
Organised and able to prioritise competing demands effectively.
A proactive problem solver who enjoys finding solutions.
Flexible, adaptable and willing to learn.
Resilient and confident working in a fast-paced environment.
Positive, professional and approachable.

Why Join Us?

Be part of a supportive and collaborative team.
Full training and ongoing support.
A varied and rewarding role where your contribution genuinely makes a difference.
Company pension scheme (subject to eligibility).
Free onsite parking.
Company social events.
Wellbeing support initiatives.
Free period products.

Equality, Diversity and Inclusion

We are committed to creating an inclusive workplace and welcome applications from all suitably qualified individuals.

Contract Information

This position is offered on a fixed-term basis as maternity cover and is expected to continue until approximately February/March 2027, or until the substantive postholder returns from maternity leave and a satisfactory handover has been completed.

Pay: £26,436.80 per year

Benefits:

Company events
Company pension
Free parking
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

repairs customer service jobs in ipswich, eng

Customer Support Service Centre Advisor - FTC

Customer Sales Advisor

Mobile Phone Repair Technician

Service Advisor

Works Coordinator

Customer Advisor (Repairs)

Highways Operative

Field Service Technician, Respiratory Protection. Ipswich / East Anglia

Workshop Controller

Service Centre Manager - Ipswich & Southampton

Service Technician

Multi-Trade Operative

Commercial Tyre Fitter

Sales Adviser / Maintenance Engineer

Operations Manager (Repairs and Voids)

Collection/Delivery Driver

Fast Fit Centre Manager

Hilti Store Representative

Assistant Manager fast fit centre

Level 2 Apprentice - Property Maintenance Ops.

I want to receive the latest job alerts for repairs customer service in ipswich, eng

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