customer support coordinator Work, Jobs in ipswich, sfk (with Salaries)

Customer Services Co-ordinator
untypical —Bury St. Edmunds
- Microsoft Word
- Microsoft Excel
- Plumbing
- Employee assistance programme
Sales Order Coordinator
Huntress —Sudbury
- £26,500 - £28,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Administrative experience
12d
Export Customer Service Co-ordinator
WEC Lines UK Ltd —Felixstowe
- From £24,454 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
5d
Apprentice Hire & Sales Coordinator
GAP Group —Leiston
- £15,311 - £16,224 a year
- Full-time
- Sales
- IT
- Communication skills
- Annual leave
Cash Sale Coordinator (Maternity Cover)
Tarmac —Colchester
- Employee discount
3d

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Transport Operations Coordinator
Adaptainer Ltd —Ipswich
Raise invoices on the system and send to customers promptly. Build and maintain strong relationships with both customers and suppliers.
Up to £30,000 a year
Quick apply
11d
Sales Order Coordinator
Huntress —Sudbury
Working closely with both internal departments and customers, the successful candidate will help coordinate the smooth flow of orders, while providing a high…
£26,500 - £28,000 a year
12d

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customer support coordinator jobs near ipswich, sfk

Customer Services Co-ordinator

untypical
Bury St. Edmunds

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Job details

Permanent

Benefits

Company pension
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
Plumbing
Negotiation

Full job description

About Us

untypical are an ambitious, customer focused housebuilder that put people and the planet at the heart of everything we do. We're dedicated to delivering the best possible standards in design, build quality, and service for our customers.

We’re looking for talented and enthusiastic individuals who will share this passion, to join our team.

Our benefits package includes:

Bonus scheme
26 days holiday with additional bank holidays
Enhanced Company Pension Scheme
24/7 GP
Holiday Buy Scheme
Life Assurance
Retail discount portal
Employee Assistance Programme

About The Role

We have a vacancy for a Customer Services Coordinator to join our Anglia regional team, based from our Bury St Edmunds Office. The aim of the role is to provide a professional, positive and enthusiastic service to our customers.

Duties will include:

Provide an excellent Customer Journey process – Including courtesy calls, site progress and customer satisfaction
Being responsible for ensuring defects are attended to in a reasonable timescale
Promote a culture of cost control and recovery on site through specification of works and adherence to contract charge procedures
Specify remedial works, allocate appropriate subcontractors and supervise this up to completion
Prepare and submit progress reports to the Head of Customer Services
Support in new ideas/ procedure to improve the quality of after care service and Customer Journey
Help continuous improvement in customer satisfaction ratings

About You

Interpersonal skills in dealing with internal and external customers
Confident and able to demonstrate negotiation skills
Ability to stay calm, professional and display patience when dealing directly with customer complaints
Recognise the importance of customer service
Able to work independently ensuring our aftersales service is impartial
Intermediate skills in Microsoft Excel and Word.
Some technical knowledge of house building, including electrical, plumbing, and specific understanding of defects and specification of remedial works preferred, training will be given

Bringing together two trusted housebuilding brands, Tilia Homes and Hopkins Homes, untypical aims to make a positive difference to the UK housebuilding market and help to provide greater access to homes which are affordable for buyers.

Guided by an innovative approach and a commitment to excellence, untypical focuses on creating sustainable, inclusive communities, delivering homes across the UK that people want to live in and are good for the planet.

Our people are at the heart of what we do and in order for us to succeed in becoming the UK’s most customer-centric housebuilder, we are looking for talented and ambitious individuals to join our team.

Apply Now

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customer support coordinator jobs in ipswich, sfk

Customer Services Co-ordinator

Sales Order Coordinator

Export Customer Service Co-ordinator

Apprentice Hire & Sales Coordinator

Cash Sale Coordinator (Maternity Cover)

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