Shipping Work, Jobs in Ipswich (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Ocean Freight Quotations Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
- Annual leave
Quick apply
6d
Ocean Freight Import Coordinator
Simarco —Ipswich
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Annual leave
Quick apply
1d
Import Operations & Customer Services
Maritime Cargo Services —Needham Market
- £28,000 - £32,000 a year
- Full-time
- Customer service
- IT
- In-person
- Free parking
Quick apply
7d
Accounts Assistant
Clarksons —Ipswich
- Microsoft Office
- Analysis skills
- Accounting
3h
Part Time Warehouse Operative - Colchester Area
Filao Trading Ltd —Ardleigh
- £12.21 - £13.49 an hour
- Part-time
- Heavy lifting
- Quality control
- Organisational skills
- Flexible schedule
Quick apply
4d
Import Operator
Uniserve —Felixstowe
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
Import Entry Clerk
Shield Shipping Limited —Ipswich
- £27,000 - £35,000 a year
- Full-time
- In-person
Quick apply
9d
Warehouse Operative
CGM Global Supplies Ltd —Woodbridge
- £25,000 - £27,000 a year
- Part-time
- Microsoft Outlook
- Sales
- Organisational skills
- Free parking
Quick apply
6d
Warehouse Operative
Jenkins Shipping Co Ltd —Felixstowe
- £27,851.20 - £28,392.00 a year
- Full-time
- Microsoft Word
- Forklift
- Organisational skills
Quick apply
1d
Import Operator
Uniserve (U K) Ltd —Felixstowe
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Referral programme
Quick apply
Customer Service Administrator
710 Crane Ltd. —Ipswich
- Full-time
- Customer service
- Time management
Shipping container repairer
Eldapoint Ltd —Felixstowe
- £25,400 - £45,000 a year
- Full-time
- Maintenance
- Programmable logic controllers
- Welding
Quick apply
10d
Business Support Officer
Direct Shipping International Ltd —Colchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Office
- Bachelor's degree
- No degree
- Free parking
Quick apply
Warehouse Logistics Administrator
TSV SUPPLY CHAIN UK LTD —Ipswich
- £30,000 - £33,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Organisational skills
Quick apply
Office Manager
Schallenberg International Limited —Felixstowe
- £33,595.00 - £47,024.62 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Transport Manager
Naptune limited —Ipswich
- From £350 a month
- Part-time
- Supervising experience
- Continuous improvement
- Organisational skills
Quick apply
CONTAINER CONTROL & STOCK COORDINATOR
Portable Space —Stowmarket
- Organisational skills
2d
Reach Truck Driver
Cargo Move LTD —Ipswich
- £14.00 - £14.50 an hour
- Full-time
- Heavy lifting
- Maintenance
- Organisational skills
Quick apply
3d
Apprentice Fitter- SCH Supplies
WS Training Apprenticeships —Ipswich
- £15,600 a year
- Full-time
- English
- Assembly
- Maths
Quick apply

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

shipping jobs in ipswich

Customer Service Advisor - Remote

Ocean Freight Quotations Coordinator

Ocean Freight Import Coordinator

Import Operations & Customer Services

Accounts Assistant

Part Time Warehouse Operative - Colchester Area

Import Operator

Import Entry Clerk

Warehouse Operative

Warehouse Operative

Import Operator

Customer Service Administrator

Shipping container repairer

Business Support Officer

Warehouse Logistics Administrator

Office Manager

Transport Manager

CONTAINER CONTROL & STOCK COORDINATOR

Reach Truck Driver

Apprentice Fitter- SCH Supplies

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